Crystal Travels: Recruitment, Development Plan for Travel Consultant

This report focuses on the recruitment of a Business Travel Consultant for Crystal Travels. It begins with a detailed job description and person specification, outlining responsibilities, qualifications, and essential skills. The report then provides a sample job advertisement designed to attract suitable candidates. A recruitment strategy is presented, emphasizing the use of social media platforms to reach a wide audience. A three-month staff development plan is included, outlining professional goals and steps for the new employee's growth. The report concludes with a rationale for the choices made in the design of these materials, highlighting the importance of each component in the recruitment process. Additionally, a PESTLE analysis is included to analyze the external factors affecting the business. The report incorporates various academic references to support the strategies and methodologies used.

Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
Contents
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A job description and person specification for the
Business Travel consultant p
A job advert to help you in recruiting the Business Travel
consultant p
A plan outlining your recruitment strategy for obtaining the
best candidate p
A three-month staff development plan for the new starter
p
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p
References p
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A job description and person specification for the
Business Travel consultant
Job description is generally a language that elaborate the task , responsibilities ,
function , duties of a person. This provides detail about the task that ,how to perform the
task , what is the purpose behind the task , what is the mission of the task and many things.
This is the job role which described the job location as well as job requirement(Moeed,
2021). Personal specification is a document which describe the attitude or attribute of the
individual which the organization is finding for the job role. Personal qualification is totally
related to the job description which prescribed that the individual is suitable for the job
position or not. To perform the task, skills , knowledge and experience is essential , job
description describe these things of an individual. By identifying these things and with the
help of job description recruitment process get easier. Human resource department of the
company plays a major role in this process. HR department select the best suitable
individual for the job position among the group of candidates(Langer and et. al., 2021).
JOB DESCRIPTION: -
CRYSTAL TRAVELS
TRAVEL CONSULTANT
JOB BRIEF: -
Organization is looking for an absolute travel consultant who have the proper knowledge
related to traveling and who are interested in traveling. The person will responsible for all
the arrangements related to traveling on the basis of customers guidance and
preference.
RESPONSIBILTIES: -
 The person is responsible for studying and exploring the different travel
destination .
 Research about the traveling expenses, weather condition and arrangement of
staying and many more.
 Booking of tickets , transportation facility , accommodation.
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 Study the requirements of the client and doing the thing accordingly.
 Suggest the best suitable travel option to the clients.
 To build an relationship with the clients.
EXPERIENCES: -
 Experience of at least 1-3 year in travel and tourism.
QUALIFICATION: -
 Bachelor degree in travel and tourism is necessary.
 English should be perfect.
SKILLS: -
 Excellent communication skills.
 Enthusiastic , friendly and patient.
 Basic Computer skills
 Time management
Person specification
ESSENTIAL DESIRABLE
SKILLS It is necessary to have a good
communication skills with
perfect and fluent English.
The person should have the ability to
take the decision in critical situation.
KNOWLEDGE It is necessary to have the
knowledge about the basic
computer skills and the
networks .
Knowledge about the different and
attractive and passionate towards
traveling.
EXPERIENCE Self experience of traveling 1-3 year experience in tour and
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tourism
ATTITUDE Positive, attractive Customer oriented approach
A job advert to help you in recruiting the Business Travel
consultant
Organizatuion can hire individual through advertisemnet because the
advertisement grabs the attention . To hire the employees recruitment agencies do
the advertisement. To attract the individual ,the template or the design of the advert
should be attractive(Williams, McDonald and Mayes, 2021). Attractive design of the
advert attract the talnt towards the orgtanization. Job advertisement is the first
impression that attracts the individual.
JOB Advertisement
For the post of business travel consultant, Ferrari the car manufacturing
company is going to hire the potential and talented candidates. The location
of the job will be in England
 Firm Name: - Ferrari
 LOCATION: -England
 INDUSTRY: -Car manufacturing
 JOB ROLE and POSITION: -HR manager.
 QUALIFICATIONS: - Professional degree and travel or in any other field.
 EXPERIENCE: - Experience of atleast 1 – 3 years
 SKILLS: - Excellent communication skiills, fluent english
 PAY SCALE: - $25000 P.M excluding incentives.
 LEAVES: - 20 in a year
Suitable and interested candidates can send their Resume at
CRYSTALTRAVEL @gmail.com
Regards,
CRYSTAL TRAVELS.
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A plan outlining your recruitment strategy for obtaining the
best candidate
Recruitment strategy helps business organization to get the best candidate for the
position available in the organization. In reference of CRYSTAL TRAVEL , to find out the best
candidate for the position of travel consultant , the company use the tool that is social
media. With the help of social media, the company can effectively spread the information
regarding the requirement of the job position. This is the best way to spread the
information easily and correctly(McDonald, 2020). Social media platforms like Instagram ,
Facebook , linked in, and many more helps company in hiring the candidates . By posting
about the position available in the organization on the platform , this helps in increasing
awareness about the vacant position in the market. By posting on the daily basis about the
vacant position in the market grabs the attention of the individuals. Video posting, blogs ,
images along with the working environment attract the large amount of candidates and
from then the company select the best suitable option.
A three-month staff development plan for the new starter
Employee Name: XYZ
Date: 28 – Sept – 2022
Current Title: Business Travel Consultant
Current Strength: Effective communication skill along with
the perfect and fluent English with the
interpersonal skills and must have the
degree in tour and tourism.
Development Needs: Improving the knowledge and power
related to the locations , cost , weather
conditions and so on.
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Professional Goals: Professional consultant
Step 1: Doing research about the multiple
attractive locations and identifying the cost
of accommodation along with the climate
condition.
Step 2: Taking feedback and responses from
clients about their experience.
Step 3: Looking the performance of the employees
and setting objectives for them.
Evaluating the performance and goals of
the employees.
Step 4: Identifying the actual performance of the
employees .
Rationale for all the choices that have been made in the
design of the above materials (1500 words)
In reference to hire the travel consultant for the CRYSTAL travel, choosing of job
description is essential. This description helps individuals to know about the roles and
requirements required for the vacant job position(Bachtiar and et. al., 2019). This assist HR
manager of the company to match the resume of the candidates and help manager to
recruit the right applicant according to the requirement of the job position. This describes
the skills , responsibilities, knowledge which have to be performed by the employees. This
is the foundation for interview, orientation and analyzing the employees performance in
the firm. This basically help manager of the company to identify the employees performance
and to check it. Both the job description and personal qualification plays an integral part in
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the human resource department of the organization and also for them who are looking for
the job in this particular position. Candidates who are searching for the job match their
resume with the job requirement of the company and analyze that if they are suitable for
the job position or not. Almost in every organization the job description is prepared by the
HR of the company according to the requirement of the vacant job position and assist them
to hire the person according to the details.
Person specification is a important part of the job description. Basically it can be
considered that is the description of skills, qualification , experience and many things which
the candidates must have to be possessed by every candidates. This defines capabilities of
the employee’s in respect to perform the job duties in the workplace of the organization.
This help employee’s in attaining the success. Person specification is the part of the
recruitment process. HR personal specification plays an important role also for the
candidates whether they are correct for the job or not. This is totally based on the
qualification , skills of the candidates(Reyes-Guerra and et. al., 2022).
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References
McDonald, P., 2020. Remote recruitment. Strategic Finance, 102(1), pp.19-20.
Williams, P., McDonald, P. and Mayes, R., 2021. Recruitment in the gig economy: attraction
and selection on digital platforms. The International Journal of Human Resource
Management, 32(19), pp.4136-4162.
Moeed, A., 2021. Exploring the recruitment practices in the bank Bourdieusian
lens (Doctoral dissertation, University of Glasgow).
Bachtiar and et. al., 2019, September. Employee Recruitment Recommendation Using
Profile Matching and Naïve Bayes. In 2019 International Conference on Sustainable
Information Engineering and Technology (SIET) (pp. 94-99). IEEE.
Reyes-Guerra and et. al., 2022. Developing A More Diversified School Leadership Pipeline:
Recruitment, Selection and Admission through an Innovative University-District
Partnership. Leadership and Policy in Schools, 21(1), pp.48-63.
Langer and et. al., 2021. Recruitment and retention of underrepresented and vulnerable
populations to research. Public Health Nursing, 38(6), pp.1102-1115.
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Appendix
A PESTLE analysis for BUNI Travel
 Political – There are multiple rules and regulations that the company have to
follow and if the company fails to apply the rules and regulations then the
government can impose penalties on the company. It is very complicated or
difficult for the company to operate its functions due to the political instability.
 Economic – For company this is an crucial factor because it determines the
economic stability of the company . This include the inflation rate, which
reduces the revenues of company. There are various things which affect the
economic stability of the company.
 Social – In world, there are peoples with different culture and religion.
Peoples might be feel uncomfortable with each other because of the different
environment an culture.
.
 Technological – Everything is now depend on the technology so the
company should take the full use of technology to get the job done faster and
effectively.
 Environment - Company should take care of the environment and society.
Company should follow the pollution policy so that it can easy for the travelers
to travel and to experience the best.
 Legal – company must follow the rules and regulation of the government .
This is necessary the company can not avoid it.
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