Business Travel Consultant Recruitment Strategy Report: BMP4006

This report, created for a Business Management course (BMP4006), details a comprehensive recruitment strategy for a Business Travel Consultant. It includes a job description and person specification, outlining the necessary skills, qualifications, and responsibilities. A job advertisement is provided to attract suitable candidates. The report also features a detailed recruitment plan, outlining the steps to find the best candidate, emphasizing the use of social media and key skills like communication and organization. Finally, a three-month staff development plan is presented for the new hire, focusing on research, feedback, and performance evaluation. The rationale section justifies the choices made in designing these materials, emphasizing their importance in the recruitment process and the overall efficiency of the hiring process for Crystal Travel.

Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
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Contents
A job description and person specification for the
Business Travel consultant p
A job advert to help you in recruiting the Business Travel
consultant p
A plan outlining your recruitment strategy for obtaining the
best candidate p
A three-month staff development plan for the new starter
p
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p
References p
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A job description and person specification for the
Business Travel consultant
A job description is referred as a useful tool which have duty of a person
related to the specific job post and this also explains the task and function which
have to be performed by a candidate. Nothing is easier then to sell a product you
yourself tried and are excited for. Take every chance for familiarize yourself with
what goes on in a tourism industry. To, set up a career in tourism you have to be
passionate for it. There are many choices of where will you end up in last. This
include becoming a travel agent, such as spa manger, a travel consultant, tour
operator, hotel manager, event and conference organizer, executive chef, tour guide
and many more(Nudurupati, Garengo, and Bititci, 2021). In which a personal
specification is a document which have personal skill and other needed information
and an enterprise check all the information in order to select a suitable candidate for
a specific job role. Personal specification is connected with a job description for
check whether a person match the need of the job or not. This includes different
knowledge, experience and skills etc. will be removed through this recruitment
process. This process assist the HR development of a enterprise fro selecting the
best suitable person for job profile from a group of candidates.
JOB DESCRIPTION : -
CRYSTAL TRAVELS
TRAVEL CONSULTANT
JOB BRIEF : -
The company is looking for a striking travel consultant who have good knowledge
and experience of travel. The main objective of a travel consultant is for for
promoting travel agency and take booking in accordance to the customer's
requirement and needs.
RESPONSIBILTIES : -
 To make and modify a suitable travel package as per the preference and
requirements.
 Responsible to explore trending and new travel locations.
 Suggest a suitable travel package for customers according to their need.
 Performing research in regard to various travel locations.
 Making various strategies in order to promote sale of the firm.
EXPERIENCES : -
 Candidate do have an experience for at least one year in the field of
tourism.
QUALIFICATION : -
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 Required professional degree in field of tour and travel from a well recognized
university.
 Required a diploma certificate in computer and suitable experience for
this.
SKILLS : -
 Fluent English speaking and other languages.
 Marketing skill for selling travel packages to the customers.
 Good knowledge of computer and familiar with software.
 Passionate for tour and travel
Person specification
ESSENTIAL DESIRABLE
SKILLS This is important to talk in
fluent English and also have
a strong interpersonal skill
with good negotiation skill.
Good decision making skill with
the ability to convince people for
buying services.
KNOWLEDGE The candidate do have
proper knowledge for various
computer software and basic
Excel and MS Office
knowledge.
Better knowledge and experience
for various tourist places and
attractions and should be
passionate for travel to distinct
place.
EXPERIENCE Personal travel experience in
various locations.
Do have experience for one or
more year in the field of travel
consultancy.
ATTITUDE Kind, politeness, conceivable Customer centric attitude
A job advert to help you in recruiting the Business Travel
consultant
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The most essential and effective method for hiring people is job advertisement
from an organisation. The activities which is realted to job advertisement is
responsible for recruitment agencies(Muninger, Mahr, and Hammedi, 2022). The
advertisement for job will be designed for attracting people with correct and proper
details for contact organisation. Adeverisement of a job design in a way for leaving a
strong impression in the mind of job seekers.
JOB Advertisement
For the post of business travel consultant, the Pagani travel is going to hire the
potential and talented candidates. The location of the job will be in London.
 Firm Name: - Pagani
 LOCATION: - United Kingdom
 INDUSTRY: -Car manufacturing
 JOB ROLE and POSITION: -HR manager.
 QUALIFICATIONS: - Professional degree in the field of tour and travelism.
 EXPERIENCE: - Two years or more in the field of tourism and travel
consultancy.
 SKILLS: - Better interpersonal skill with strong interpersonal skill and
outstanding communication skills.
 PAY SCALE: - $19000 P.M excluding incentives.
 LEAVES: - 27 in a year
Suitable and interested candidates can send their Resume at
CRYSTALTRAVEL @gmail.com
Regards,
CRYSTAL TRAVELS.
A plan outlining your recruitment strategy for obtaining the
best candidate
Each enterprise have their own different strategy of recruitment which varies
from post to post which assist the company to find out a best and suitable candidate
for the specific job profile. This is essential for a organization to have a plan for
recruiting candidate to evaluate attitude and skills and capabilities of a person. In
context of crystal travel, the company use social media platform for fulfilling vacant
post of travel consultant with a reliable candidate(McKenzie, 2021). The method
target on a larger number of audience and encourages two way communication
within both parties. In present days every person use social media which have great
benefit for the company to reach out larger audience and shortlist best candidate
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among them. Company should add working environment and the videos as this will
assist the company for attracting more customers who are serious for this job.
Through using a platform for advertisement of a vacant post for travel consultant,
company can avail benefit to increase awareness in the interested candidates.
Required skills for the Travel Agent:
1. Good communication skills: By conducting research interview with the
client's worker to manage the stakeholders and team, delivering presentation
and writing a business proposals, good communication is more essential in
consulting work. So often stagnate or project break down of a lack of good
communication. Being a better communicator sets you apart from the rest and
this quickly gain you this kind of reputation(Lebel, and, et. al., 2021). Career in
tourism need great or good communication skill as customer from any other
nationality also come in this role at time you will working.
2. Should be Highly Organized the work you do: The travel consultants were
great planners. The qualities and skills needed for a travel agent juggles
bookings, calls and communication is an everyday balancing act in them. The
responsibilities include arranging processing payments, flights, negotiating
deal, advertising clients, sending tickets and securing accommodation.
Needless for travel consultant are able for multitask and being highly
organized is an good vice which every travel consultant must build.
3. Have other Technical skill: This is essential for a travel agent. They have to
keep a tab on what is going on recently in IT sector and also works together
for getting knowledge about other IT skills by themselves(Panigrahi, and, et. al.,
2021).
4. Get proper education in this field: Travel consultant get education in the
field which they will enter. This assist in many ways to get clear with the work
which you understand, having know how for what kind of work is this and any
other matter. Proper education in this goes a long way to prepare you for the
industry and is a essential thing you have.
5. Good decision making: This is quite daunting have to assist yourself when
you are new in the organization or job. But showing commitment and
conviction for your idea, and the ability to follow from, this is highly essential in
consultancy. Confidence come with the experience, so this is essential for
being just as effective listener(Kumar, and Singh, 2022). Learn through your
peers and offer a support from realizing the idea if you believe them and this
will produce good result for this project. Doing exactly what you say and you
will sound good, but this is important to build credibility and trust inn this team.
6. Ability to listen: This is a quality which each travel consultant will definitely
harbor. Many in time, customer come with good enthusiasm and tell each they
want to visit and have fun for where they were going on vocation for. If anyone
as a travel agent will not listen carefully, this surely about to make few
problem and this is a bad thing for the career.
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A three-month staff development plan for the new starter
Employee Name: GHI
Date: 22 – September – 2022
Current Title: Business Travel Consultant
Current Strength: Best English speaking and
communication skill with better
interpersonal skill and a suitable degree
in tourism.
Development Needs: Take knowledge of various tourist
attraction and locations and their travel
cost, condition of climate and many
travel related things.
Professional Goals: Professional consultant
Step 1: Performing research on various
attractive and trending travelling places
and to research for the travelling
expenses, staying cost with weather
condition. Also for gaining knowledge
for various software used through travel
consultants such as Lemax to
improvise the experience of client at
time of booking.
Step 2: To get feedback for travellers
experience.
Step 3: For evaluating the performance of staff
and setting up goals and objectives for
them to achieve and track their goals
and modify things if needed.
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Step 4: Evaluate real time performance of staff
with the assistance of setting targets.
Rationale for all the choices that have been made in the
design of the above materials (1500 words)
Job description is an important document for framing a hiring of travel
consultant in the Crystal travel company. Better and concise job description which
also have specific description for job role and responsibilities needed to fulfilled
working as a travel consultant. Job description is consider essential because this
consider essential because this assist job seeker to match their knowledge, skill and
experience as according to the requirement of Crystal travel. HR manager receives
application according to the required profile for job description make this easy for HR
manager to recruit best fit candidate for this profile(Iii, and, et. al., 2022). Apart from
job description act the foundation of interview which a manager conduct to find a
candidate. Job description not only assist human resource department to conduct
hiring process better but also assist enterprise in bringing overall efficiency and
productivity. This assits in lowering down the hiring cost for Crystal travel. Individuals
who apply for this position match the skill needed and set educational criteria and
identify whether these are eligible for this position or not. This also assist an
individual through saving their time rather than apply randomly for a job without any
prior knowledge to exact need made by Crystal travel related to a specific job role of
Travel consultant. In most of the enterprise, this is a duty of HR managers to make a
job description with references to the need of job profile and this support them for
recruit the suitable candidate.
Personal specification is an essential part of job description. This make it easy
to communicate desire and the important skill which are needed by a candidate. This
tell a recruiter for various things such as work experience, education and many other
things which are essential in a candidate for achieving success in the near future.
Mainly this covers the qualification, work experience, managing experience which
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help the individual for achieving the goal or objective set by a company related to a
relevant job role(Battisti, and, et. al., 2022). Generally the personal specification have
the skills, knowledge, capabilities and many more. Which needs to perform activities
related to this job role in a workplace. This is an important part of Human Resource
mangers to whether this candidate is suitable for this job or not.
References
Battisti, E., and, et. al., 2022. Financial performance and global start-ups: the impact of
knowledge management practices. Journal of International Management, 28(4),
p.100938.
Iii, J.J.C., and, et. al., 2022. The impact of Mexican culture on the human resource
management practices of Mexican-American family firms. International Journal of
Entrepreneurship and Small Business, 45(4), pp.518-550.
Kumar, A. and Singh, R.K., 2022. Supply chain management practices, retail outlets
attributes and organisational performance: a case of organised food retailers in
India. Journal of Global Operations and Strategic Sourcing, (ahead-of-print).
Lebel, L., and, et. al., 2021. Climate risk management practices of fish and shrimp farmers in
the Mekong Region. Aquaculture Economics & Management, 25(4), pp.388-410.
McKenzie, D., 2021. Small business training to improve management practices in developing
countries: re-assessing the evidence for ‘training doesn’t work’. Oxford Review of
Economic Policy, 37(2), pp.276-301.
Muninger, M.I., Mahr, D. and Hammedi, W., 2022. Social media use: A review of innovation
management practices. Journal of Business Research, 143, pp.140-156.
Nudurupati, S.S., Garengo, P. and Bititci, U.S., 2021. Impact of the changing business
environment on performance measurement and management practices. International
Journal of Production Economics, 232, p.107942.
Panigrahi, R.R., and, et. al., 2021. Inventory Management Practices and growth of
Manufacturing Firms in Business Environment. Review of International
Geographical Education Online, 11(8).
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