Analysis of Values, Ethics, and Collaborative Working in Business

This report provides a comprehensive analysis of business ethics, collaborative working, and the importance of values in a professional setting. It begins by defining ethics and exploring factors that influence them, including corporate scandals like the Facebook data breach, which highlights the imp...Read More

Values, ethics and Working
collaboratively

Table of Contents
TASK 1............................................................................................................................................3
A- Meaning of ethics and defining the factors that influence ethics...........................................3
B- Importance of workplace ethics by using Facebook scandal..................................................3
C- Discussing two lows in UK that promote good ethical practice in an company....................4
TASK 2............................................................................................................................................5
A- Discussing the concept this initiatives falls under..................................................................5
B- Explaining problems individual faced with and mention 5 rules the public and consumers
expect of person as an employee in company.............................................................................6
C- Describing legal rights people have in relation to GDPR-250...............................................7
TASK 3............................................................................................................................................8
A- Collaborative working............................................................................................................8
B- Strategies.................................................................................................................................8
C- Values.....................................................................................................................................8
D- List of interpersonal skills......................................................................................................8
E- Benefits of collaborative working...........................................................................................9
F- How to promote equality and diversity...................................................................................9
G- How British values embedded into collaborative working..................................................10
H- Consequence of poor collaborative working........................................................................10
REFERENCES..............................................................................................................................12

TASK 1
Introduction
The present section will provide the
meaning of ethics and with the help of
relevant corporate scandal, it shed a light
upon the importance of workplace ethics.
Along with this, current section also
describe two UK laws which promote good
ethical practices
A- Meaning of ethics and defining the
factors that influence ethics
Ethics is all about the moral
principles which also affect the overall
decision of a company. Therefore, it is all
about govern a person’s behaviour or
conducting of an activity. With the help of
ethics, top company like Facebook and
Google is able to develop a trust between
consumer and company that assists to run in
effective manner (Gonan Božac and et.al.,
2021). This in turn also ensure that public
receives fair treatment and also gain high
competitive advantage as well. Moreover,
through business ethics company is able to
run entire business operations and provide
correct information to their customers so
that they will build positive image in their
mind-set. There are many factors that affect
the business ethics which as mentioned
blow:
Legislation: government will
intervene and enact laws only when business
become too unethical and selfish, as a result
they ignore their responsibility towards
society (Burton and Sinnicks, 2021). So,
society will never tolerate the such
misbehaviour continuously and as a result
business will exert pressure on government,
and they have no alternative to prohibit this
unhealthy behaviour.
Ethical code of company: it is
generally affected when the company run at
global level then its standards of ethical
conduct tend to rise (Factor affecting
business ethics, 2021). For example, Google
which make sure to comply with ethical
codes so, unethical behaviour within a
workplace will definitely affect the brand
image of a company and its goodwill in
market. That is why, such type of factor
affects ethical behaviour of a company.
Policies of a company: It is another
factor that also affect the overall business
ethics in opposite manner. As every
company have their own policies which
affect the overall performance of a
company. Thus, standards of behaviour in an
industry is also influenced the greatly by
dominant firm.

B- Importance of workplace ethics by using
Facebook scandal
Workplace ethics are play an
important role in the success of a company.
Such that if an organization act ethically
then employees feel positive and this in turn
improve the business outcomes as well.
Therefore, the perception of ethical
behaviour also helps to increase the
employee performance, job satisfaction,
organizational commitment, enhance
company's brand image, increase
profitability and control business
malpractice and build trust between each
other (Werhane, 2021). Overall, it can be
stated that through business ethics, company
treat their employees equally and maintain
transparency within workplace as well.
Also, it helps in smooth functionin of a
business and provide a positive working
environment for the employees as well.
Thus, it is necessary for the company to
comply with ethics in order to run in smooth
manner.
There are big corporate scandals
perform at global level and this is because
companies do not comply with ethics and
this in turn causes opposite impact upon
their brand image. One of the latest example
is Facebook where data privacy scandal
performs where collection of personally
identifiable information of 87 million people
have been hacked by political consulting and
strategic communication firm Cambridge
Analytica (Facebook scandal, 2021). As a
result, company as well as others are able to
gain access to all personal data of Facebook
users and misused the same. This is a clear
sign of breach of data privacy act where
company did not comply with ethics and as
a result, its brand image got affected in
negative manner. In this, companies collect
entire data of people which includes sexual
orientation, ethnicity, religion as well as
political views.
Positive experience: Through this
scandal, company gain positive experience
with regard to comply with business ethics,
otherwise it will lead to cause negative
impact upon the business performance.
Moreover, Facebook and other companies
must consider it as an opportunity in which
they have to be aware of such issues and
developed strategy prior so that they cope up
with such issue immediately. Along with
this, an organization ensure that they have to
control the business malpractice so that it
will run in smooth manner.
Negative experience: The negative
experience feels by the company from this
scandal is it affected the brand image of a
company and most of the Facebook users

delete their account. As a result, the
company decrease its customer base and
decrease their sales as well. Moreover,
company also experience heave loss in terms
of financial performance and they have to
fine a defined amount as a compensation,
because it does not comply with Data
protection act (Trevino and Nelson, 2021).
This in turn reflects that due to not
complying ethics within a business
performance, company experience bad
performance and this also affected overall
brand image and lower down the market
share as well.
C- Discussing two lows in UK that promote
good ethical practice in an company
There are varied types of Laws formed
by United Kingdom federal in order to
promote ethical practices in an organization
such as TESLA.
Freedom of information Act 2000-
It is one of those UK laws that
promote good and essential ethical practices
in companies like TESLA. For examples,
according to this law, management may
provide access to employees and consumers
as well in context of getting information
about those subjects or concepts in which
they are interested (Gallego‐Alvarez,
Rodríguez‐Domínguez and Martín Vallejo,
2020). Each employee have right to get data
about their salary and manager should
provide it to them, which is a kind of ethical
practice that administration may conduct at
workplace in order to retain skilled workers
and drive the attention of new. Along with
that, this Act drive the concentration of
management towards providing right
information to consumers about products
and services, which made them able to take
better decision. By conducting these ethical
practices TESLA may obtain positive
outcomes in term of achieving strategic
business aims.
Equality Act 2010-
This law is also included in category
of ethical legislation that help to promote
good and beneficial ethical practices in
company. For example, Equality Act 2010
drive the attention of management in context
of conducting ethical practices in term of
providing fair and equal opportunities to
employees at workplace in regard to growth
whether it is in personal or professional
career (McKelvey, 2021). It helps to protect
workers from any kind of discrimination and
unethical activities which put negative
impact on their mental as well as physical
health. It legally prevents people or workers
in company from discrimination at
workplace and in wider society as well,
which is quite important. This law replaced

earlier anti-discrimination laws that help to
promote ethical practices in firm even better
and wider than ever. For example, this law
promote ethical practice in Tesla, in term of
providing fair growth opportunities to male
and female as well existing and new
workers.
Conclusion
Through the above it has been
summarized that workplace ethics plays an
important role in the overall company such
that it provides an opportunity to work in
smooth manner. Along with this, it also
concluded that Facebook scandal also affect
the overall credibility and reputation of the
company in adverse manner. That is why,
there is a need to comply with ethical
principles and adhere with Freedom of
information Act 2000, Equality Act 2010.
TASK 2
Introduction
The current task will explain initiatives take by companies to conduct ethical business
practices. It will justify issues face by workers and 5 rules that client and public expect from
workers in companies. Furthermore, lastly the study will clarify legal rights people have in
relation to GDPR.
Main body
The Initiatives of Starbucks and TOMS falls under the concept of corporate social
responsibility (CSR) (Goto and Sueyoshi, 2020). It is one of those concepts that drives the
attention of many companies whether it is small or large towards conducting activities and
fulfilling obligations in context of social or society well-being. For example, by hiring 25,000
veterans in company, it has contributed to improve the standards of living which is quite
important and beneficial for both organization and unemployed persons as well. For instance, by
recruiting new people, management grab the chance to build diverse workforce at workplace and
also offer opportunity to strengthen teams of workers who are able to support in process of
achieving strategic goals and objectives.
Corporate social responsibility (CSR) is defined as self-regulating venture concept that
helps a firm to be socially responsible to its key stakeholders, itself and consumers as well.
Those organizations who has adopted this model obtained varied benefits in term of building
strong brand image in market and in term of increasing loyal consumer base. With this help of
this business model, Starbucks may successfully diversify its workforce which made it able to

gain competitive advantages and also give chance to contribute towards social well-being. Just
like this company, TOMS also taken initiative to conduct CSR practice in term of donating 60
Million pairs of shoes to child in need, which is incredible and appreciable activity. As the most
important part of socially accountable attempts, both companies always taken initiatives to do the
best for social and economic well-fare (Sipilä and et.al., 2020). Attempts of organization in
context of society and economic development, in return provide many benefits which are useful
in the future as well. More companies are available in the world who take same initiatives but in
different manner for example Tesco.
CSR is the concept in which above initiative falls under and bring several opportunities
for brand in term of gaining attention of profitable investors.
When an applicant start their work at workplace within new company where they have no
understanding about current rules and practices apply to their activities as a worker, it may put
negative impact on daily working activities and hamper overall performance. This kind of
situation bring varied problems for candidate that are following;
Issues related to work-
Without understanding current policies and rules within company a new worker is unable
to perform successfully and effectively as well as productively at workplace, which leads to
decrease productivity of venture. It bring more barriers for them in context of achieving common
aims and objectives.
Lack of coordination-
When employee do not know which rules and policies apply to their practice as an
worker in company, it restrict them to set goals and achieve it in effective manner. It create
barrier related to effective communication and coordination.
5 Rules public and consumers expect of individual as a worker in firm-
Communicate effectively-
Effective communication is the key skill that every employee need to work in Tesla and
other companies as well. According to first rule, a worker may communicate effectively while
serving their services or delivering product to consumers because individual buyer expect the
same.
Provide accurate information-

Customers expect that an employee provide appropriate information to them in context of
products and services which people buy in exchange of money. It is one of those rules that
management may create in TESLA.
Identify consumer needs-
Along with above, an worker need to follow this rule as well according to that they may
determine customer needs before manufacturing and serving items in market.
Protect consumer or public data from others-
Customers expect that employee prevent their personal information from being taken by
the others, which covers under code of practice.
Treat consumer well-
Buyers and public expect that workers within TESLA may treat them appropriately and
ethically in term of identifying their issues and concerns which made the capable to solve these.
When workers do not follow above code of conduct they may face major challenges in
term of legal issues.
General Data Protection Regulation is a term of law that has agreed upon by EU parliament
in 2016, it replaced Data protection directive in 2018 as the main regulation regulating how
organization protect personal data of European Union citizens, which is quite essential to secure
for longer time period.
GDPR has a chapter on rights to information subjects which convers rights of people and
that are right to access, to rectification, restrict processing, erasure, data portability, right not to
be subject to a judgment based solely on automated and to object. Individual person have
different kinds of legal rights in relation to General Data Protection Regulation, for example they
have right to rectified personal data when it is incomplete or inaccurate. The main objective of
this law is to empower and strengthen individuals and provide them power to control over their
personal information. The entire concept caters 8 main rights to each person and strengthens
those people that have exist under existing Data protection regulation (GDPR 2018: The 8 Rights
for Individuals, 2018).
For example, right to be informed is one of those individual rights that states how data an
employee in Starbucks may supply about processing of personal information must be
transparent, easily available and concise.
Conclusion

From above analysis, it has been concluded that by taking initiatives to improve living
standards of people and conducting corporate social responsibility practices, companies has build
their strong brand image in market. Moreover, it has been summarized that by individual person
felt happy after using their rights.
TASK 3
A- Collaborative working
It is all about working of two or more people within an organization to attain a defined
aim. So, it is a working practice in which individuals work together for accomplishment of
specific objectives.
B- Strategies
In order to create a new code of conduct, different strategies will be implemented which
are as mentioned below:
 Communicate the expectation for collaboration so that it will help to promote team
working. Also, it is the responsibility of leader to communicate the goals effectively to
the team members.
 Promoting community working environment is another key strategy that helps individuals
to work effectually (Lexander and Androutsopoulos, 2021).
 Fostering honest and open communication with team is another way that helps to raise
collaborative working. In this, company either conduct regular meeting and open session
that helps to improve performance and working environment of a company.
C- Values
There are list of values that helps to guide in order to run a business. These are as
mentioned below:
 Efficiency
 Trust
 Empathy
 Positivity
 Clarity
 Accountability

D- List of interpersonal skills
Self-confidence: Having a right level of self-confidence in workplace assists to gain
recognition and share the ideas and opinions to each other easily (Montrezor, 2021). Further,
confidence will help members when communicating with others because it ensures that they
convey the point clearly.
Work ethic: while working, all employees should treat other effectively. Along with this,
they also respect each other that helps to work collaboratively. This will help to attain the
defined task within a specified tenure and increase collaboration.
Active listening: Another interpersonal skill that is required in order to complete the
work and increase interaction. Further, active listening is a skill that assists to understand and
learn from other, also to respond correctly also reflect that individual is interested to work within
a business.
E- Benefits of collaborative working
 Flexibility and creativity: Effective collaboration and efficiency allow for more
versatility that assists to meet the defined aim within set tenure. Also, employees get a
chance to show their creativity which helps to improve the performance and overcome
challenges as well.
 Increase productivity: Collaborative working is facilitated by updating different digital
tools which in turn makes employees cooperative. Working in a team saves time and
make workers more efficient so that they improve the working performance in better
manner (Benefits of collaborative working, 2021). This in turn helps to increase
productivity and attain defined aim and goals as well.
 Better working environment: While working in a team will help to provide better
working culture because employees work with each other and understand each other
easily. Further, this assists to enhance real team spirit and decrease workplace conflicts as
well.
 Increase employee satisfaction: Workplace collaboration assist to create positive
environment where employees feel valued for unique skills and provide best input
(Duncan and et.al., 2020). Therefore, having happy employee positively impact company
culture and also lead to increase retention as well.

F- How to promote equality and diversity
There are many ways through which company is able to promote the equality and
diversity at the workplace and this in turn also increase employee engagement. Along with this,
new employees will be attracted as well (Shamsaldin and et.al., 2019). This is possible only
when employers treat their employees fairly and this in turn leads to create an all- inclusive
culture for staff. Working in a team is another good strategy that helps to promote equality and
diversity at workplace. In this, diverse people are involve so that they all understand each other
and also generate the best positive working environment. Moreover, company should provide
training session in which they all understand the importance of each other’s culture and this in
turn leads to increase a sense of equality.
Overall, it can be stated that through effective collaboration between each other, company
is able to promote equality and diversity. Also, ensuring equal access to opportunities enable
employees to participate in learning process that assists to generate best output.
G- How British values embedded into collaborative working
British values are not exclusive to being British and also shared by other democratic
countries in order to create orderly society so that individuals feel safe and values. Along with
this they can also contribute for good of themselves and others (Rasool, 2017). Thus, it can be
embedded into collaborative working through mutual respect and tolerance of different faiths and
beliefs. With the help of such strategy, company promote culture and provide a chance to
understand other’s culture so that they work effective in a team. Along with this, liberty is
another value which is also embedded into collaborative working.
In this, employees develop self -confidence and self -awareness which also encourage
them to perform better and also listen others so that collaborative working will be increases.
Thus, it is examined that employees must be encouraged enough in order to acquire a tolerance
and appreciation so that they understand the similarities and differences between each other. This
is reflected that through such British values, company is able to promote the positive working
environment where each employee will be satisfied and generate the best outcome as well.
H- Consequence of poor collaborative working
It has been analyzed that when team fails, everyone loses whereas a healthy team leads to
employee engagement. So, poor collaborative working is leads to decrease employee morale and
team cohesion. Though employees spend a lot of time to attain the task but due to less experience

and poor guidance, teamwork fails (Mora and et.al., 2020). Thus, people get stressed out when
their efforts are not paid off. So it can be stated that due to poor communication, poor
collaborative working increases and this in turn causes negative impact upon brand image of a
company as well. Apart from this, members of team become cohesive and this is leads to
resistance to change as well. That is why, entire working environment of a company got affected
and this in turn causes negative impact upon the performance of a firm as well as employees.

REFERENCES
Books and Journals
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