A Report on Values, Ethics, and Collaborative Business Practices

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This report discusses the significance of ethics and collaborative work in business organizations, focusing on their impact on internal stability, cultural diversity, and competitiveness. It examines the concept of ethics and its importance for Tesco, highlighting the company's commitment to ethical practices and compliance with regulations. The report also explores how businesses contribute to the wider community through corporate social responsibility (CSR) initiatives, enhancing brand value and fostering trust among stakeholders. Furthermore, it delves into the ethical guidelines for a soft drink company to thrive in the UK market, covering aspects such as packaging, fair trade, marketing, advertising laws, and food and health regulations. The report also addresses the importance of data protection and compliance with GDPR. Finally, it underscores the significance of team collaboration in the workplace, discussing strategies to motivate teams and drive effective company performance.
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VALUES, ETHICS AND
WORKING
COLLABORATIVELY
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Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
1. The concepts of ethics and their importance for Tesco...........................................................1
2. The ways in which businesses contribute towards wider community ...................................2
Task 2...............................................................................................................................................3
1. Discussing ethical guidelines for soft drink company to survive the UK's market:...............3
2. Marketing and advertising laws will company need to comply with in the UK:....................4
3. Food and health regulation will need to be considered in the UK:.........................................4
4. Legislation that organization need to comply to ensure protection of customer and their
data:.............................................................................................................................................5
Task 3...............................................................................................................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
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INTRODUCTION
Ethic is one of the most important thing in the business organization, this allows
company to become stable internally by valuing diverse culture in the workplace. Working
collaboratively not only allow employee to work effective but help company to become
competitive (Evans and et.al., 2021). This report will discuss ethics and importance of culture in
the business. Later this report will discuss ethical guidelines for soft drink company in the UK
and food and safety regulation. At last this report will discuss importance of team collaboration
in a workplace and will discuss strategies to motivate team and drive them towards effective
company's performance.
Task 1
1. The concepts of ethics and their importance for Tesco
Ethics are the ones which refers to resolve the questions of human morality with the help
of illustrating the aspects of being good rather than evil, do right irrespective of doing wrong
things, value virtue over vice and support justice over crime. This is highly significant and plays
a vital role in the world of business as according to this, the people have to adopt morally
appropriate behaviour practices and take decisions accordingly. Ethics assist in moulding and
shaping the human general behaviour (Brink and Esselmann, 2020). It helps and aid employees
to perform their roles in successful manner. Business ethics increases the significance of adopted
laws by outlining acceptable behaviours all beyond the government boundaries. Companies
create and adopts business ethics in order to promote integrity among their employees along
with gain trust factor from their key stakeholders which includes the firm consumers and
investors.
Each and every company have their own special business ethics program through which
the company is able to make their position in front of their competitive establishments. Just like
others, Tesco also have their own specific ethics and programs that represent their working into
most reliable and ethical manner. The program is important as technology and appropriate
digital communication techniques made the whole procedure comfortable for each and every
person living within the society as well as within the enterprise. It also helps in order to drive
employees behaviour just like the management of Tesco is highly committed to fulfil
compliance with all the relevant and necessary regulations and legislations all across the world
(Davani, 2020). The company greatly ensures that they deal with only reputable customers and
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suppliers which are involved into legitimate business activities as well as transactions. For
Tesco. It is highly momentous to operate ethically and implementing ethical practices to their
operations which allows them to add on certain values into their offered goods and services
within the market place.
Ethics are the central concern for businesses and so for the Tesco as well because of this,
the employees and management behaves in a way that adds values without inappropriate
conduct and negative consequences for any other group or individual. The policies that has been
prepared by the management of the Tesco assist in building a strong ethical foundation within
the firm. In order to create an ethical environment, the firm have to focus towards the culture
which requires designing solutions in a way that appropriately helps to resolve the challenges.
There are basic four critical and significant features that needs to be addressed while designing
ethical culture such as explicit values, effective incentives, thoughts during judgements and
cultural norms (Martin, Shilton and Smith, 2019). With the help of all of these, the Tesco put
their ethical design or structure into practice in order to make their activities of hiring, evaluating
and compensating their employees into most effectual manner.
2. The ways in which businesses contribute towards wider community
Corporate social responsibility is a kind of standard practice for most of the businesses. It
affects irrespective of the size of the firm, each and every people have an expectation from the
business that the business should do the correct things from assisting others in order to handle
their issues that will have the power to make the world a better place to live in. The expectations
of people among the society has continuously increased and is also becoming a demand that is
watched closely by stakeholders including shareholders, consumers, employees as well as even
the government regulators. The concept of corporate social responsibility is not new to anybody
but the firm have to decide the structure and the ways in which it fits effectively. This activity is
a kind of social obligation according to which it impacts and propose social obligations in order
to positively impact global issues and give relevance to the community in return.
According to various surveys, it has been evaluated that the efforts made by the firm in
order to support CSR practices, definitely help them in order to enhance their brand value and
their product loyalty if they are made public (Lee and et.al., 2020). Majority of people still
agrees that corporate social responsibility is the kind of policies that requires proper adoption of
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sustainability principles as an operational priority which contribute their part towards
constitution of good and economic practices that automatically benefit the firm in fruitful
manner. This also helps to generate trust and goodwill among employees as well as the
consumers through which they effectively able to adopt the services and products that are being
offered by the establishment.
The CSR practices also assist in brand engagement which relates to a situation in which
customers are provoked to invest their time and resources in accordance with betterment of
brand and company activities. In any way the CSR builds brand equity and this might be the
most effectual way to create a great image of the firm in front of their competitive
establishments (Guping and et.al., 2021). Thus being socially responsible helps the organizations
to improve their profit margins and lead towards their maximization along with it also allows the
firm to nurture the company assets which involves the goodwill, good reputation and trust factor
which appropriately encourage the public to take them seriously and force doing activities into
most valid and ethical manner.
Task 2
1. Discussing ethical guidelines for soft drink company to survive the UK's market:
UK is one of those country who focus on betterment of people, under Food Safety Act
1990, every food and beverage company need to follow general guidelines to ensure whether
their products are suitable for consumer, or they need to reduce risk associated with food (Evans
and Redmond, 2017). Soft drink industry have special process of getting approved from
government and HMRC, these companies first have to register on government gateway ID then
proceed further. There are certain ethical guidelines for soft drink company, these are:
Packaging: packaging is one of the most important thing for soft drink company where they
need to mention what type of chemical and how much sugar is added to produce these drinks,
under Food Safety guidelines, UK only allow soft drink manufacture to sell their product if they
highlight contains of drink, for example; 100 ml of drink contains 5 grams of sugar which need
to be mention in every soft drink bottle.
Fair trade: fair trade means soft drink company have to fairly trade in the market of the UK,
this simply means setting affordable price for drinks fall under ethical guidelines. Covering
every taxes, soft drink company need to set those price which can be enjoyed by every citizen, if
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company is dealing in alcohol based soft drink then they have to mention contains of drink and
need to set price accordingly.
2. Marketing and advertising laws will company need to comply with in the UK:
Marketing and advertising is one of the most important part for every business
organization, this allows company to promote their product and boost their sales. Every business
organization have to follow certain guidelines for marketing and advertising process where
government of the UK push them to deliver right message to maintain fair trade in the market.
Soft drink company can freely advertise and promote their product and do not need any special
process or approval from government (Montgomery, Haughey and Elliott, 2020). Under the
Advertising Standard Authority (ASA), company need to fairly advertise with right message and
right pricing without impacting rights of consumer. There are certain point which soft drink
company need to consider before advertising their product, these are:
Accurate description: marketer need to provide accurate description of their product and need
to mention what contains in the drink, for example if drink contains 5% of sugar then company
need to mention 5% rather they can not advertise 0 sugar added because this will mislead
consumer and company will fall under claim that consumer can easily win in the consumer court
process.
Legal: legal means soft drink company have to first get Food Safety licence to manufacture
product, if any company to is not legally listed and advertise their product then they have to face
lawsuit and closer of the company. Under ASA, food and beverage advertising need special
consideration because this is related to safety of consumer. There are many cases where soft
drink company have to get approval from government to advertise product.
3. Food and health regulation will need to be considered in the UK:
The Food Safety Act 1990 state that, company can not sell those products that can cause
harm or death to consumer. Soft drink company have to mention what their drink contain and
need to aware people about contains that can cause some harm, for example; if there drink
contains alcohol then company need to mention amount of alcohol contain in ml of drink. Every
food and beverage company have different risk associated, these risk impact companies
performance and trust of consumer (Rizzuti, 2020). Under the Food Standard Agency (FSA),
soft drink company have to maintain high level of hygiene and need to provide proper packaging
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of the product. Under FSA, soft drink company have to follow labelling policy where they need
to mention nutrition that are being added in the drinks.
GB legislation: General Food Law aim to protect people and its interest in the product which
means company who deal in food and beverage area and import raw material from different
country need to get approval from GB and process further, these may include traceability of
food, presentation of food, information and import process and regulation.
Article 14, state that food and beverage can not be placed in market for if it is unsafe, it is very
clear that those products which are injuries to health can not sell in the market.
4. Legislation that organization need to comply to ensure protection of customer and their data:
The Data Protection Act 2018 state that company need to ensure that consumer's data is
been protected and keep safe with the company, these data may include; personal information,
number and address and other information. Fair use of data and important for company and need
to access only when needed. Under General Data Protection Regulation (GDPR), company is
responsible to protect personal data and information of consumer and make sure these data are
protected and easily access by the consumer (Self, 2017). There are seven principles of GDPR,
these are; collection, organization, structuring, storage, alternation, consultation, use,
communication, combination, restriction, erasure or destruction of personal data and
information. When company deal on online platform then they need to follow these guidelines
and ensure they avoid any kind of illegal activities including selling of personal data to
advertising company, consumer's data need not be leaked and must be protected by company in
the process.
Task 3
Team collaboration is an activity that helps to improve the ways in which the team
members work together in combined manner and resolve issues and challenges accordingly.
This concept assist them towards more success as it involves more and advanced innovative
practices, efficient processes, enhanced success rate of the projects being involved within the
working of the organization along with improved communication channels among the team
members (Woolner, 2018). For this, each and every team member have to adopt certain abilities
within themselves which includes effective listening ability which assist them to learn better
from each other along with adopt different perceptions in fruitful manner. According to various
researches, it has been evaluated that collaboration effectively aid in problem solving within
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stipulated time frame which lead towards better results of the tasks that has been performed by
the group members. Working into team encourages personal as well as professional growth,
increases job satisfaction level and reduce the stress count among individuals. This is the major
reason due to which the teams collaborate with each and other and work accordingly. Actually,
the primary and foremost purpose of collaboration in to achieve business benefits and
accomplish common business purposes as well. The collaborative working involves
brainstorming, creative thinking, offering unique skills, adopts each others perspectives, seeing
bigger picture and meeting common goals.
In context of Tesco, it has been identified that policy creation itself is a collaborative
procedure. Collecting information from all departments that are involved within the activities
and then manage them along with their review assist them in order to accomplish their tasks
appropriately. By making policies in order to generate appropriate context helps to understand
certain solutions which involves the answers of all the questions which include what, when,
why, where and who is responsible for doing the specific kind of work. Another policy is
regarding the perspective according to which it has been states that everybody have a different
list of priorities that will help in order to govern individual person's availability. As the deadline
occurs, each and every information must be transformed or escalate to raise the respective
ranking about the success of the project. Next is the intimacy of members within the project,
respect and effective focus within the working also helps a lot within any assignment in order to
complete them impressively (Kuper and Hamilton, 2020). In order to communicate and
collaborate in external environment with the stakeholders, Tesco members listen considerably to
the views and feedbacks of the management people. They take direct feedbacks from customers,
meeting with local communities, and add proper discussion sessions with stakeholders and
suppliers.
The effective collaboration depend on and starts with very initial stage with a lot of
preparation as Tesco primarily outline their specific goals in meetings, promote active listening,
having one on one and timely conversations and focus towards the alignment and the
collaborative partnership brands in most effective manner. In order to motivate team members to
work in collaborative manner, the Tesco management people schedule team building activities
in time to time manner along with offering them more than just salary along with some specific
holiday time. Moreover, they support them, let them work remotely and in flexible ways,
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making break room enjoyable for them and show timely appreciation in front of every staff
members helps them to motivate their employees successfully. Although, it is very much evident
and important to take the actions seriously as if did wrong efforts then it might affect the
organizations in most drastic manner (Haraldseid-Driftland and et.al., 2021). Such as the
negative impacts of team togetherness highly impacts the morale of employees as it creates
various challenges such as people within the team get frustrated and feel stressed out when the
tools and techniques that has been utilized within the team project are appropriate enough to get
them achieve desired goal.
Wrong collaboration lead towards the failure of the whole project even after spending a
lot of revenue which potentially damage the brand value or rapport in front of the clients who
are going to invest within the enterprise. Thus, effective collaborative practices helps the firm to
create trust between members and allows them to collate with each other into most successful
manner. Hence, there are certain practices that needs to be followed by individual team leaders
to encourage coffee breaks, host happy hours, plan periodic activities and get them proper
opportunity to know each other through most considerable ways (Borowski and et.al., 2020). As
the poor collaboration generates lack of trust, conflicts, lack of team skills and stuck among the
formation which affects the reputation of the firm in most dangerous mode.
CONCLUSION
This report has discussed ethics and its importance in the business organization and importance
of working collaboratively to ensure effective performance of the company. Later this report has
discussed task 1 where ethics and its importance is been highlighted. Later this report has
discussed task 2 that highlighted legal and ethical guidelines which company need to follow to
survive market of the UK. At last this report has discussed, task 3 where importance of working
collaboratively and motivating team impact company's performance.
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REFERENCES
Books and Journals
Borowski, M. and et.al., 2020, February. Exploring the Benefits and Barriers of Using
Computational Notebooks for Collaborative Programming Assignments.
In Proceedings of the 51st ACM Technical Symposium on Computer Science
Education (pp. 468-474).
Brink, A. and Esselmann, F., 2020. Value Positioning and Business Ethics: Keeping Promises as
Business Legitimation. Handbook of Business Legitimacy: Responsibility, Ethics and
Society, pp.297-309.
Davani, M.R.E., 2020. Business ethics (pp. 182-199). De Gruyter Oldenbourg.
Evans and et.al., 2021. Awareness and attitudes of student dietitians in Lebanon, UK and USA
towards food safety. Foods, 10(8), p.1875.
Evans, E.W. and Redmond, E.C., 2017. An assessment of food safety information provision for
UK chemotherapy patients to reduce the risk of foodborne infection. Public
Health, 153, pp.25-35.
Guping, C. and et.al., 2021. The relationship between csr communication on social media,
purchase intention, and e-wom in the banking sector of an emerging economy. Journal
of Theoretical and Applied Electronic Commerce Research, 16(4), pp.1025-1041.
Haraldseid-Driftland, C. and et.al., 2021. Developing a collaborative learning framework for
resilience in healthcare: a study protocol. BMJ open, 11(8), p.e045183.
Kuper, K.M. and Hamilton, K.W., 2020. Collaborative antimicrobial stewardship: Working with
information technology. Infectious Disease Clinics, 34(1), pp.31-49.
Lee, S. and et.al., 2020. Corporate social responsibility (CSR) as a customer satisfaction and
retention strategy in the chain restaurant sector. Journal of Hospitality and Tourism
Management, 45, pp.348-358.
Martin, K., Shilton, K. and Smith, J., 2019. Business and the ethical implications of technology:
introduction to the symposium. Journal of Business Ethics, 160(2), pp.307-317.
Montgomery, H., Haughey, S.A. and Elliott, C.T., 2020. Recent food safety and fraud issues
within the dairy supply chain (2015–2019). Global Food Security, 26, p.100447.
Rizzuti, A., 2020. Food crime: A review of the UK institutional perception of illicit practices in
the food Sector. Social Sciences, 9(7), p.112.
Self, D.J., 2017. Risk managing food safety: comparing the enforcement of food safety
regulation in the UK and Germany (Doctoral dissertation, King's College London).
Woolner, P., 2018. Collaborative re-design: Working with school communities to understand
and improve their learning environments. In Spaces of Teaching and Learning (pp. 153-
172). Springer, Singapore.
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