Business Communication Barriers Report - London School of Commerce

This report, prepared for BusinessUnited College, addresses communication barriers encountered in online learning environments, particularly those exacerbated by the COVID-19 pandemic. It identifies technical, emotional, physical, noise, and cultural barriers affecting student engagement and well-being. The report explores strategies to overcome these barriers, including encouraging students to seek help, promoting proper etiquette, and addressing technical issues. It emphasizes the importance of cultural awareness in fostering empathy and understanding within the classroom. Furthermore, it provides recommendations for enhancing the e-learning experience and concludes that effective communication and cultural sensitivity are vital for successful online education. The report highlights the importance of doubt classes and peer-to-peer support to enhance the learning experience.

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INTRODUCTION
Communication is the act which convey the meaning from one person or group to another
through the use of signs, symbols and different forms of languages. Due to covid-19, most of
students feel stressed and anxious due to coronavirus, and most of them feel homelessness
(Ghandeharion and Kraus, 2021). This leaflet show some barriers and various strategies to
overcome that communication barrier. Furthermore importance of cultural awareness are explained
for improving e-learning experience.
Common challenges and barriers to effective communication
There are many problems which are faced by students Of BusinesUnited college. Which are
explained below:
• Technical Barriers: Poor Wi-Fi means and old laptops are the main reason for ineffective
communication in between students and teachers.
• Emotional Barrier: Most of the students are just missing an interaction with their peers
while they get bored listening their teachers for long period of time.
• Physical Barriers: Students get uncomfortable while sitting in front of laptop screen and
having headache and body pain.
• Noise Barriers: While using digital technologies, students get interrupt with the different
video call lectures.
• Cultural Barriers: As most of the students are not being able to communicate with other
students and they feel homesick.

The importance of cultural awareness
In our diversifying culture and multicultural society, it is important to use cultural
awareness in the classrooms. As it help students to become more empathetic, they can gain better
understanding about their subjects and people both (Tetrevova, Vavra and Munzarova, S., 2021).
Students become more open-minded, confident and they are ready to work in diversifying
workplace. Students and teachers are come from different background so it is important for them
to aware about cultural.
CONCLUSION
From the above report it is concluded that, communication is an important tool for online
activities which are happening while conducting online classes due to covid-19. While having
online classes there are various barriers and issues occurs. Most of the students are providing
negative feedback regarding online classes. So there are some strategies are listed which are
helpful to overcome the issues during online classes. In all of that importance of cultural
awareness is very important as it will help students as well as teachers.
Effective strategies for overcoming communication barriers
• Don't hesitate asking for help: Students have to understand that and they should try to do
not hesitate with their instructors and solve their problems whenever occurs (Muselli and et.al.,
2021).
• Use proper etiquette and grammar: Students must try to use proper etiquette which are
helpful for represent a good profile in front of teacher and other peer classmates. Students and
teachers both try to avoid grammar mistakes.
• Management team try to avoid technical issues: with the help of latest technologies and
advance up graded software. They have to try to avoid network issues and avoid
miscommunication.
• Students can make own personal group: Here, students can communicate with their peer
classmates and try to resolve their issues which they are facing during online classes.
• Start doubt classes: College management team can start doubt classes, for students who are
not able to communicate properly in regular online classes.
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