RMIT BUSM4409: Impact of CIS on Business Operations at Better Building

This report examines the implementation and impact of a Collaboration Information System (CIS) on Better Building, a construction company. The report begins with an executive summary highlighting the benefits of CIS, including enhanced stakeholder collaboration, improved decision-making, and streamlined data transfer. It then delves into the features and functionalities of CIS, differentiating between functional and non-functional requirements. The report analyzes how CIS affects Better Building's business operations, such as risk management, resource allocation, and budget constraints. Furthermore, the report explores how CIS assists project managers by improving decision making. The report concludes by discussing the lasting impact of deploying CIS, emphasizing its potential to give Better Building a competitive edge. The analysis covers the different stakeholders involved in construction projects like suppliers, contractors, and government officials. This comprehensive report aims to provide the leadership team with a clear understanding of CIS's value and implications for the company's future.

Running head: COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Information System in Better Collaboration Building
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Executive Summary
Collaboration Information System (CIS) can play a huge role in any sort of business to enhance
the collaboration of each of the stakeholders of the business. The different categories of features
which are generally there in CIS are enhanced communication facilities, content sharing ability,
task management, and numerous discussion forums. It can allows the stakeholders of the
business to resolve any sort of dispute or confusions. Broad spectrum of technologies are
sometimes incorporated in the CIS which allows the employers of commercial establishments to
move towards the organizational target which is common for each of the employees. Diverse
categories of online collaboration tools are incorporated in CIS like Slack, Trello and Wimi.
Workplace collaboration of the business can be enhanced using CIS as well. Construction
business have diverse categories of stakeholders like sun contractors, suppliers and service
providers , each of these stakeholders can be significantly benefited after the incorporation of
CIS. The impact of using CIS in Better Building can be identified from this report in a detailed
manner. How the business operations of Better Building will be impacted as a result of
introducing CIS shall be discussed in this report as well. This report shall also focus on the
impact of CIS on the project managers in Better Building. The lasting impact of deploying CIS
shall be represented in the concluding unit of this report.
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Table of Contents
Introduction......................................................................................................................................2
Information about the new system...................................................................................................3
Impact on the business operations...................................................................................................5
Assistance of the project managers..................................................................................................9
Impact of the future business.........................................................................................................10
Conclusion.....................................................................................................................................17
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Introduction
The main objective of this report will be very much beneficial for the leadership team of
better building as they can understand the insights of the selected Information System using this
paper. The leadership team of this commercial establishment can understand the significance as
well as the impact of this new IS using this report. The features as well as the functionalities of
the IS will be critically examined in this report in an organized manner. The impact of the new IS
on the business requirements of this commercial organization shall also be highlighted in this
report. How the business operations of this business will be impacted will be focussed in this
paper in a detailed manner (Bizfluent.com. 2019). The impact of the incorporation of the new IS
on both the internal entities of this business in terms of the staffs as well as the on the external
entities in terms of the providers of the raw materials shall be discussed in an organized manner
in this report. The usefulness of the new IS for the project managers of this construction agency
shall also be discussed in this report in a systemized modus. The impact of the IS on the future
business processes of this construction organization shall also be reviewed and analysed in the
concluding sections of this report (Consolidated Technologies, Inc. 2019). The impact of the new
IS which can help this construction organization to have a competitive edge over the other
similar construction agencies in Australia shall also be examined in this report.
Thus, it can be said that the incorporation of the new IS can be very much significant for
the leadership team of this construction organization. It can also be said that the existing project
management practices of this construction organization can be reviewed after the incorporation
of the new IS.
There are diverse categories of Information Systems which can be deployed in this
construction agency in terms of the Customer Relationship system, Collaboration system and
Knowledge management system. This report shall be focussing on the incorporation of the
Collaboration Information System (CIS) in this construction organization (Encyclopedia
Britannica. 2019). The ensuing unit of the paper can be very much beneficial for the leadership
team of this organization to understand CIS in a detailed manner.
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Information about the new system
This unit of the report shall be focussing on the features as well as the functionalities of
CIS which was selected in order to maintain the growth of this business. The alignment of the
new IS considering the business operations of this organization shall be evaluated in this section
of the report.
The prime reason behind the incorporation of the CIS in this commercial establishment is
to enhance the collaboration of diverse categories of external and internal stakeholders of this
commercial establishment. One of the prime functionality of CIS is that it helps in having
established connection among each of the stakeholders of this organization like the government
officials, providers of the raw materials, IT technicians, suppliers, contractors, sun contractors,
local agents, and other stakeholders like the workers and providers of the construction
technologies (Chau 2019). The power and impact of each of each of the stakeholders can also be
enhanced in the first place using the CIS. Decision making ability is one of the other significant
characterises feature of the CIS. CIS shall be also having specifications in terms of the
collaboration of each of the stakeholders of this business. The new CIS shall have the capability
to transfer data from one source of the business to another (Skilton, Wiseman and Glick 2018).
Any sort of interpretation can be reflected in an organized and systemized manner using the CIS.
The other functionality of the CIS is managing the operational decision making of this
construction business. Making the managerial decisions can be the other significant contribution
of this new CIS. The other specification of the CIS is the evaluation of the critical feedback
coming from the human resources of this commercial organization. Better building will be very
much benefitted due to the incorporation of the CIS. Feedback of the consumers of the
construction organization can be managed in an organized manner using the CIS.
The CIS which will be incorporated in this construction agency shall be having two
different categories of the specifications like the functional requirements and the non-functional
requirements (Ruutu, Casey and Kotovirta 2017). The entire definition of the new system can be
understood using the functional requirements whereas each of the judgements and decision
making ability of the CIS falls under the category of the non-functional requirements. The
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
following paragraph can be very much useful for the leadership team of this organization to
understand the specifications of the new CIS from a different perspective.
Functional requirements: The enterprise collaboration is one of the prime specification
of the CIS each level of compatibility can be sorted in the first place using this requirement. The
entire network of this organization can be sorted in the first place using this functional
requirement. The other functional requirement of the CIS is managing the relative positioning of
the understanding level of the stakeholders of the business. The prime functional requirement of
CIS includes the management of each actors associated with the business and their associated
data and processes (Rocha 2018). The functional requirement of CIS includes data conversion,
and managements of the applications. Defining the problems coming from the distant
stakeholders of this commercial establishment is a major functionality of this CIS which also
falls under the functional requirements. Addressing the communication issues faced by the
distant subsidiary organizations and the third party are the other significant functional
requirement of this IS.
Non-functional requirements: Each level of the employees and workers which are
maintained in this construction agency can be managed using CIS, it can be considered as one of
the prime non-functional requirements of this IS (Ramdani et al. 2018). Organized set of
resources must be collaborated in each level of the business and it is one of the prime non-
functional specifications of this new IS. The other non-functional specification of this IS is the
managing the strategic decision making and the computations which causes huge complexities
between each of the stakeholders associated with this business such as the sub-contractors and
the investors.
The new CIS shall be available for each of the stakeholders associated with this
construction in terms of both the internal and external entities. The new CIS shall be having
diverse categories of components and each of them shall be dedicatedly working for each of the
departments of this construction organization. Even each of the third parties associated with this
commercial establishment will be having the access of this CIS (Yourbusiness.azcentral.com
2019). Decision making in terms of the establishment of the objective in each of the construction
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
projects can be monitored using the CIS which can falls under one of the most significant non-
functional specification of this new CIS.
Impact on the business operations
Any sort of repetition in this construction business can be successfully avoided using the
CIS. Each of the daily activities of the business can be tracked and monitored using the CIS.
Each of the managerial decisions of the business can be taken by each of the managers of this
business can be reviewed and accepted using the CIS. CIS can also be very much useful in this
organization as it can indirectly help in identification of the exact business resources which will
be very much useful in the volatile construction business (Vitolo et al. 2016). Each the
operational decisions taken by the managers of this commercial establishment can be enhanced
in an organized manner using the new CIS.
Business operations of this construction organization can in terms of the complications of
the sales and finance department can be sorted in the first place using the online collaboration
system. Use of personal equipment in the business endeavour can be improved in the first place
using the CIS (Ramdani et al. 2018). This online collaboration tool can be very much significant
to manage the risks and resources required in each of the projects. Allocation of resources in
specific role is understood using this online collaboration tool. The budget constraints of Better
Building can be significantly improved using the collaboration tool. Clear cut roles and
responsibilities of each of the stakeholders can be significantly boosted using this online
collaboration tool as well. The online collaboration tool can be very much significant in order in
order to manage the employees as well as the advanced technologies deployed in the
construction project under taken by this commercial establishment (Teller, Alexander and Floh
2016). It can also be said that the ethical frameworks of which are incorporated in the Better
Building like the Utilitarian approach can be reviewed using the collaboration tool as well. The
PMI codes in terms of the fairness and honesty for the workers of this construction agency can
be verified in the first place using CIS.
Cloud computing is one of the serious business operations of Better Building and the
incorporation of the online collaboration tools can be very much significant to reduce the
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
complexities of cloud computing (Taib, Udin and Ghani 2015). Interoperability and management
capabilities of the workers of this construction establishment can be significantly boosted after
the incorporation of the CIS. The diverse categories of upfront cost of the cloud computing
technology can be addressed in an organized manner using CIS as well.
On the other hand it can also be said that the incorporation of CIS can also have
undesirable impact on this business operation as well in terms of the maintenance of the global
construction standards (Syed and Omar 2016). Accessibility and portability issues of cloud
computing can be the other challenges associated with the incorporation of cloud computing in
Better Building.
CRM models and approaches which are followed in the business environment of Better
Building can also be significantly benefited after the introduction of CIS as each stakeholder can
interact with each other using this advanced system. Enhancement of the customer experience is
the one of the prime business operations of Better Building which can be boosted in the first
place using this online collaboration tool. It can be said that the growth of this business can be
significantly affected if the customer experience of this business is enhanced (Spieth,
Schneckenberg and Matzler 2016). The shared goals and objectives of the marketing team of this
organization is to provide high end services to the consumers even after the service is being
delivered in this construction agency. The complaints and the queries coming from the clients of
this organization can be resolved using the online collaboration tool.
The other significant business operations of Better Building are location in terms of the
location of sites and locations of the areas from where raw materials and other construction good
are incorporated. The tools and techniques which are deployed in the construction projects like
Basecamp, Click up and Zoho projects can be done in a useful manner using CIS (Al-Hakim and
Lu 2017). There are diverse categories of labours which works in this construction establishment
and the introduction of the collaboration tools can be very much significant for them as the
inconsistencies and the irregularities of the technologies. Thus, it can be said that the entire
business process of this organization can be significantly boosted using the CIS.
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Quality control is one of very significant areas of concern for this construction agency
and it can be significantly affected after the introduction of CIS. The diverse categories of
operational procedures of this construction organisation can be significantly affected using CIS
as well (Miozzo et al. 2016). It can also be said that the roles and responsibilities of each of the
stakeholders of the business can be significantly synchronized using CIS.
Staffing activities of Better Building can be enhanced in an organized manner using CIS
as well. There are numerous categories of staffs which are directly associated Better Building in
terms of the suppliers, contractors, sub-contractors and supervisors associated. New ideas
coming from each of these stakeholders can be very much significant in this project as these new
concepts and ideas can be very much useful to deal with the needs and expectation of the
consumers of Better Building (Ankrah and Omar 2015). The entire Human Resource
Management of Better Building can be enhanced after the incorporation of the CIS.
Communication and staffing of employees of each department of this organisation like the sales
and finance department, operations department and marketing department can be enhanced using
this online collaboration tool as well. It can be said that huge amount of time is wasted in Better
Building due to the management issues and the incorporation of the CIS can be very much
significant to reduce the lost time of this business.
Assistance of the project managers
Management of each of the projects can be a source of concern for the project managers
of Better Building and the incorporation of CIS can be very much beneficial to manage the
complexities of this construction projects in terms of the exact allocation of the resources and
management of resources like human and non-human resources. The scheduling of each of the
stakeholders of Better Building can be enhanced using CIS. There are diverse categories of
overhead costs which are associated in each phase of the construction projects and management
of these costs is a huge concern of the project managers of this commercial establishment. The
introduction of the online collaboration can be very much useful to manage the additional cost of
specific projects of Better Building (Brennan 2016). Documentation is also a source of concern
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
for the project managers of this corporation and the introduction of the CIS can be very much
useful regarding the maintenance of the acceptance criteria of the documentation.
Managing the bids and tenders and making the decision according to the needs and
expectation of the projects is also one of the prime challenges which are faced by the projects
managers of this Better Building which can be reduced using this online collaboration tool.
At the same time it can also be said that different categories of contractual agreements
which are deployed in Better Building especially for the external stakeholders like the service
providers and the supplier of the raw materials. Decision making ability of the project managers
can also be significantly enhanced after the incorporation of CIS. On the other hand it can also be
said that the incorporation of CIS can also have a negative impact in terms of the additional
maintenance cost of this IS (Meyr, Wagner and Rohde 2015). Lack of flexibility and any sort of
incomplete data can be the other challenges faced by the project manager after the incorporation
of CIS.
Project Scheduling
ID Outline
Number
Task
Mode
Task Name Duration Start Finish
0 0 Incorporation of CIS in
Better Building
83 days? Thu 05-09-19 Mon 30-12-19
1 1 Planning phase 9 days Thu 05-09-19 Tue 17-09-19
2 1.1 Resource Management 4 days Thu 05-09-19 Tue 10-09-19
3 1.2 Scheduling of the
project
3 days Wed 11-09-19 Fri 13-09-19
4 1.3 Review resources and
time allocation
2 days Mon 16-09-19 Tue 17-09-19
5 1.4 Milestone 1 0 days Tue 17-09-19 Tue 17-09-19
6 2 Design phase 19 days Wed 18-09-19 Mon 14-10-19
7 2.1 Gathering requirements9 days Wed 18-09-19 Mon 30-09-19
8 2.2 Designing 8 days Tue 01-10-19 Thu 10-10-19
9 2.3 Acceptance Criteria 2 days Fri 11-10-19 Mon 14-10-19
10 2.4 End of milestone 2 0 days Mon 14-10-19 Mon 14-10-19
11 3 Building phase 55 days? Tue 15-10-19 Mon 30-12-19
12 3.1 Building phase of the
project
11 days Tue 15-10-19 Tue 29-10-19
13 3.2 Testing phase of the
project
5 days Wed 30-10-19 Tue 05-11-19
14 3.3 Compilation of testing
report
4 days Wed 06-11-19 Mon 11-11-19
15 3.4 Building support for
each stakeholders of
this project
10 days Tue 12-11-19 Mon 25-11-19
16 3.5 Making the required
changes
8 days Tue 26-11-19 Thu 05-12-19
17 3.6 Provide training 15 days Fri 06-12-19 Thu 26-12-19
18 3.7 Acceptance from the
prime stakeholders
1 day Fri 27-12-19 Fri 27-12-19
19 3.8 Project completion
phase
1 day? Mon 30-12-19 Mon 30-12-19
20 3.8.1 Project Completion
review
1 day? Mon 30-12-19 Mon 30-12-19
21 3.8.2 Project Closure phase0 days Mon 30-12-19 Mon 30-12-19
17-09
14-10
30-12
02-06 08-09 15-12 22-03 28-06 04-10 10-01 18-04 25-07 31-10 06-02 15-05 21-08 27-11
01 January 21 July 11 February 01 September 21 March 11 October 01 May 21 November
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COLLABORATION INFORMATION SYSTEM IN BETTER BUILDING
Figure 1: Project scheduling
(Source: Created by the author)
Work Breakdown Structure
Figure 2: WBS of this project
(Source: Created by the author)
Net Economic Benefit
Figure 3: Cost Benefit Analysis
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