BUSN20017: Improving Business Communication at Data Solutions

This essay presents a communication audit analysis of Data Solutions, a data management software dealer, identifying key issues such as incorrect communication channel selection, limited communication reach, and ineffective inter-organizational meetings. The analysis highlights how these problems hinder internal operations and external growth. Recommendations include workshops on communication channel selection, utilizing official communication handles for record-keeping and clarity, and ensuring meeting minutes are disseminated to all relevant employees. Implementing these strategies aims to enhance staff motivation and overall company growth by fostering better communication practices within Data Solutions.

Running head: EFFECTIVE COMMUNICATION IN BUSINESS
EFFECTIVE COMMUNICATION IN BUSINESS
Name of the Student
Name of the University
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1EFFECTIVE COMMUNICATION IN BUSINESS
To:
From:
Date:
Subject: Effective Communication in Business

2EFFECTIVE COMMUNICATION IN BUSINESS
The communication audit process refers to the multitude of the research methods that are
required to identify and locate the main strengths and the weaknesses that might be faced by the
concerned company at any given point of time. The following essay deals with the various issues
that have been identified during the communication audit of the organization in discussion, Data
Solutions, Brisbane. The following essay deals with the qualitative significance of the three
major problems that the communication audit has revealed. The essay nears its end with
recommendations that might be used to solve the issues that have been highlighted by the
auditors.
Data Solutions, a data management software dealer has been facing a huge number of
issues in matters that pertain to the communication that has been taking place within the
organization. The primary issue that has been identified by the communication audit is the issue
that pertains to the incorrect choice of the communication channel by the employees of the
organization. The communication gap within the organization might lead to a huge number of
problems within the concern. This might affect the huge number of the activities that have been
undertaken by the employees of the organization. The incorrect choice of the communication
channel might lead to the loss of the information that needs to be conveyed within the
organization. Data Solutions has also been facing a huge number of issues that pertain to the
limited and the partial natures of the communication that takes place within the organization. The
communication audit that had been conducted at the company revealed that the communication
that had been taking place within the organization had been limited to a small number of the
workforce of the company. This implied that the some of the concerned members of the
organization are not being able to have any information on the various decisions and the
implemented strategies of the government. The concerned organization has also been facing

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issues that pertain to the ineffectiveness of the various inter-organizational meetings that have
been taking place. This might hamper the overall growth of the organization in the matters that
are external to the concerned company. The ineffectivity of the meetings might lead to the
stalling of the various strategies that needed to be implemented within the organization in order
to bring about a growth in the various departments of the company, Data Solutions.
The company is advised to follow some measures in order to deal with the various
problems that it has been facing in the matters related to the communication that has been taking
place within the organization. The management of the concerned organization is advised to hold
various presentations, seminars and the workshops that might help the concerned employees to
gain more knowledge about the importance of the use of the communicational channels that is
considered the most suitable for the concerned situation. In order to deal with the issues that
pertain to the incomplete communication within the organization, the company must urge its
employees to communicate using the official communicational handle of the organization. The
employees should also be urged to maintain records of the various official communication that
they engage in. The documentation of the various communications that takes place within the
organization might help the students to deal with the various discrepancies that might take place
within the organization. The use of the official communication handle might help the employees
to avoid a huge number of misunderstandings and disparities that might arise within the
organization. Data Solutions might also need to deal with the problems that have been arising
due to the ineffective nature of the various inter-organizational meetings that have been taking
place within the organizations. In order to resolve these issues, the concerned company might
need to implement the proper communication within the various departments of the concern. The
concerned management must ensure the fact that the minutes of the meetings held are

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communicated to the members of the workforce of the company. This activity on the part of the
concerned management might help the concerned employees of the organization to have a better
conception of the strategies that the company plans to implement.
Thus, from the above discussion it might safely be concluded that the concerned
company needs to implement the suggested steps in order to eradicate the various problems that
it had been facing in terms of the communication within the company. The implementation of the
changes might lead to providing motivation to the staff and thereby lead to the overall growth of
the company as a whole.