BYOD Implementation: Advantages, Disadvantages & Strategic Analysis

This case study analyzes the implementation of Bring Your Own Device (BYOD) policies within organizations. It explores the advantages, such as cost savings and increased employee satisfaction, and disadvantages, including security risks and IT support challenges. The study examines the perspectives of people, organizations, and technology involved in BYOD, highlighting the need for careful inventory management, integration with existing IT infrastructure, and robust security measures. It further compares BYOD implementations at companies like Intel and IBM, emphasizing the importance of employee empowerment, specialized apps, and clear end-user service levels. The study concludes that while BYOD can lead to cost savings through the elimination of device purchase and upgrade costs, careful planning and execution are crucial to mitigate potential risks and ensure a successful implementation.

CASE STUDY

Contents
Answer 1:.........................................................................................................................................1
Answer 2:.........................................................................................................................................2
Answer 3:.........................................................................................................................................2
Answer 4:.........................................................................................................................................3
References........................................................................................................................................4

Answer 1:
Some of the advantages are:
a. The employees can easily use the smartphones which will allow the companies to easily
enjoy the benefits of mobile workforce.
b. The companies are able to quickly track the different mobile devices for rolling out
software upgrades for the fixes (Garba, Armarego, Murray & Kenworthy, 2015).
c. The number of software products have been able to emerge for helping companies to
properly manage the diversified mobile platforms.
d. The Enhanced Productivity: It helps in improving the mobile devices offer and the
benefits related to it are the convenience and speed. The sales executives are able to do
the jobs with travelling and management to keep up with new and proper emails.
Some of the disadvantages are:
a. There is a need to focus on how the employee works with more than one type of the
device for mobile where there are operating systems to handle and flexibly confirm about
how employees are able to be in performance.
b. The company helps in providing the better technical support for the employees which
might be difficult with different phones and other operating systems (Agudelo, Bosua,
Ahmad & Maynard, 2016).
c. The mobility puts the assets and the data mainly at a higher risk, if they were only limited
to the company wall on the company machineries.

d. The security is a major issue for BYOD where there is a need to work on developing
processes for establishing controls before the employee is able to properly access the data
of company.
Answer 2:
People:
The employees are allowed to properly work with more than a single type of the mobile device
and the operating system. Here, the employees are able to make changes based on personal
phones like switching of cellular carriers and then changing the phone numbers as well. The firm
needs to properly work on inventory management system to properly track the devices which the
employees are using. The applications and software need to be used with connection to existing
IT platform and CRM, SCM and ERP systems.
Organization:
There is a need to integrate the mobile devices to incorporate and carefully examine the different
processes of business. The security, inventory management and the support comes with
integrating the mobile devices with pre-existing IT functions (Afreen, 2014).
Technology:
With different phones and operating systems, there is a possibility to provide a better technical
support mainly for the employees which is a major task. The firm software development teams
can benefit mainly from one person who is focused to ensure that there are applications which
are usable easily on smartphones.

Answer 3:
BYOD at Intel works on a goal that makes employees happier and more productive for a better
efficiency and not only for saving money (Hossein, Crowston, Bondar & Katzy, 2018). The
employees need to focus on the ability to use their devices and apps with specialized Intel apps.
The company has been able to develop different policies, rules and the different accessing limits
for devices like smartphones, tablets or the laptops.
BYOD Level of IBM: There are different and new ways of creating new challenges for IT
department where the company is equipping the mobile devices of latter category of employees.
It includes programs that can easily encrypt the information with improving employee job
satisfaction and productivity.
BYOD Level of Intel: The approach is always positive, where the company employees have
been always trying to find ways to make it work rather than defeating it. The company has been
able to work on BYOD strategy with end-user service level that has been able to clarify about
end users who were making use of BYOD. Apart from this, the program offers 40 proprietary
applications which tend to include the tools for travel and help in scheduling a flight with
conference room finders (Song & Kong, 2017).
Answer 4:
The cost will be saved if the company is able to work on using the smartphones for work as well.
Some of the points which can be highlighted are:
a. The elimination of the month plan costs: If the employee is shifting from company owned
to his own means, then there will be a lesser expenditure of the company. A single tier
approach could be effective for the cause over-payment across the board. It avoided

adding costs for processing the expense reports with implementing a proper automation
for direct-to-carrier payments (Murugappan, Bhattacharyya, & Kim, 2018).
b. Elimination of device purchase and upgradation of costs helps in purchasing phones,
tablets and the laptops that can easily be shifted to the employees. Here, the annual costs
savings are directly from BYOD which could effectively be saving a great amount of
money.
c. The elimination of upgradation costs where organizations are investing in Blackberry and
are struggling with problem of users demands iOS and Android support. The
implementation of BYOD needs to be done in a way which could migrate off BlackBerry
and the reliance to allow a better employee base for covering costs to change platforms.
d. Reduce the IT/Help Desk Support: The employees who goes with BYOD rather than
using a corporate owned-device are supported by the company. The help desk support
can help in reducing for BYOD customers, depending upon the policy of mobile.
References
Afreen, R. (2014). Bring your own device (BYOD) in higher education: opportunities and
challenges. International Journal of Emerging Trends & Technology in Computer
Science, 3(1), 233-236.
Agudelo, C. A., Bosua, R., Ahmad, A., & Maynard, S. B. (2016). Understanding Knowledge
Leakage & BYOD (Bring Your Own Device): A Mobile Worker Perspective. arXiv
preprint arXiv:1606.01450.
Garba, A. B., Armarego, J., Murray, D., & Kenworthy, W. (2015). Review of the information
security and privacy challenges in Bring Your Own Device (BYOD)
environments. Journal of Information privacy and security, 11(1), 38-54.

Hossein Jarrahi, M., Crowston, K., Bondar, K. U., & Katzy, B. (2018). A pragmatic approach to
managing enterprise IT infrastructures in the era of consumerization and individualization
of IT.
Murugappan, V., Bhattacharyya, D., & Kim, T. H. (2018). Research Study on Significance of
Gamification Learning and i-Campus Using Internet of Things Technology-Enabled
Infrastructure. In Trends in E-learning. IntechOpen.
Song, Y., & Kong, S. C. (2017). Affordances and constraints of BYOD (Bring Your Own
Device) for learning and teaching in higher education: Teachers' perspectives. The
Internet and Higher Education, 32, 39-46.