Business Project Management Report: Cambodia College Café Project

This report presents a comprehensive project management plan for establishing a new cafe near a college in Cambodia. The project aims to provide affordable options for college students, addressing the issue of high-priced cafes in the area. The report details the project's background, mission statement, key performance indicators, and performance goals. It outlines the project's timeframe, processes, and personnel involved, including their roles and responsibilities. The report also includes a detailed resource allocation plan, project budget, and financial projections for the next five years. Furthermore, it incorporates a work breakdown structure, project schedule, and a risk management plan to mitigate potential challenges. The report concludes with an evaluation of project benefits, performance against the original schedule, and lessons learned. The assignment follows PRINCE2 methodology, including annotated bibliography and Gantt chart for reference.

Running head: BUSINESS PROJECT MANAGEMENT
Business project management
Name of the Student:
Name of the University:
Author Note

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Executive Summary:
The report is involved with the description of a project for the small sized business which is
to be formed for an organization located in Cambodia. The organization which being taken
into consideration is small one and is looking to resolve the issues of the college students and
offer them an alternate option to the high priced cafes which remains unaffordable by them.
The report aims provide a detailed insight to the project and background of the project. The
report includes the statistical details such as the timeframe and the budget predictions. It also
provides the financial projections for the next five years for the organizations. The report also
provides some annotated bibliography for the reference of the readers to gather knowledge
about project management procedure that is to be followed for the completion of the project.

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Table of Contents
Introduction................................................................................................................................3
Industry/Company Background.............................................................................................3
Mission Statement..................................................................................................................3
Key Performance Indicators.......................................................................................................3
Performance goals and evaluation points...................................................................................4
Time frame.................................................................................................................................5
Project process...........................................................................................................................5
Evaluation..............................................................................................................................5
Personnel....................................................................................................................................6
Resource allocation....................................................................................................................7
Project budget...........................................................................................................................10
Budget..................................................................................................................................10
Analysis................................................................................................................................12
Project Purpose Breakdown.....................................................................................................15
Communications Plan..............................................................................................................16
Work Breakdown Structure......................................................................................................18
Project Schedule.......................................................................................................................19
Risk Management Plan............................................................................................................22
Risk Identification................................................................................................................22
Risk Mitigation.....................................................................................................................22
Closure evaluation and reports.................................................................................................23

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Achievement of the Projects Benefits..................................................................................23
Performance Against Original Schedule and cost................................................................23
Summary of Key Project Issues & Resolutions...................................................................23
Lessons Learned...................................................................................................................23
Bibliography.............................................................................................................................24
Appendix..................................................................................................................................27
Annotated Bibliography...........................................................................................................27
Gantt Chart...........................................................................................................................28

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Introduction
Industry/Company Background
The project is involved with the setup of a new in the Cambodia. The café is to be
opened near a college so that the students would be able to sit an enjoy their coffee and
perform any type of work that they are required to complete. The organization that is looking
to implement this project is basically a very small sized business organization located at
Cambodia and they are intending to create the project for the students and also obtain an
amount of financial benefits for themselves.
Mission Statement
The main aim for the project is to provide the students with the option to hang out and
relax freely at and place while enjoy some beverage at the same time. The objective of the
project is resolves the issues of the students of not getting sufficient space and cafes at
reasonable prices. The implementation of the project would be able to resolve the issues and
offer the students the beverages a much cheaper rates. The free time for the students would
utilized efficiently by them and also allow the organization earn some benefits from the
business.
Key Performance Indicators
The key performance indicators for the growth and success of the coffee shop which
has been developed are:
 Keeping track of the number of hours that the staffs at the shop are required to work
so that their productivity can be measured easily by the owners of the organization.

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 The cost of the food should also be kept track of by the owner or the person who is
responsible for the monitoring of the system. The personnel responsible for the task
should also be able to keep track of the stocks in the store.
 Keeping track of the best-selling and the worst-selling items of the shop would be a
great help in understanding the demands and the taste of the customers.
 Keeping track of the total labour cost is also very important in order to minimize the
overflow of the cash for the systems and expense of the company can be kept at a
check.
Performance goals and evaluation points
The main performance goals for the project are:
Customer Satisfaction: It is very important that the main customers who are the students are
kept satisfied at all cost and develop a positive attitude towards the company. The point of
evaluation would be the rate of growth of the number of regular customers to the coffee shop.
An increased number of regular customers to the shop would mean an enhanced reputation
for the organization and the shop.
Employee Satisfaction: The employees or the staffs of the coffee shops are to be kept
satisfied and also some assurance about their job security is to be provided. This is because
the customers who visit the shop on a regular basis would like to have the coffee from the
same staff and this would result in development of an efficient customer relationship
management. The evaluation point for the employee satisfaction would be the number of
years that a particular employee stays in the organization and same goes of the staffs of the
coffee shop.
Revenue Generation: The revenue which is being generated from the project is to be
analysed efficiently as there is to be steady growth in the revenue collected per year for the

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organization. The evaluation point here would be increase in the percentage of growth of the
revenue of the shop which is generated every year.
Steady Growth: There has to be a steady growth for the shop in terms of production and sales
of the shop, as this would be helpful in determining the stability of the business that is being
carried out currently. The evaluation point for deciding the steady growth of the of the
business is the increase in the percentage of profit earned which should be more than the
previous year.
Time frame
The time frame of the project has been estimated to be 5 years. As the organization is
a small one and the project is also a small one, it is to be assumed that the project should not
exceed more than 1 million and the time limit of the project should be around six months. In
addition to this, the project should be able to benefit the organization in terms of finance and
hence the NPV and ROI calculations should be positive for the project.
Project process
The project has been created according to the project PRINCE2 Methodology and
hence there are number of processes for the project that has been followed:
 Starting Up the project
 Project Initiation Phase
 Directing Project
 Project Control Stage
 Managing Product Delivery
 Managing a Stage Boundary
 Closing a Project

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Evaluation
The project which is to be constructed would be undergoing all the phases mentioned
above and hence the project would be benefitted to a great extent and staffs and the other
team members would be able to follow the phases of project very easily as the methodology
is a renowned one.
Personnel
` The main personnel involved in the development of the project are the project
manager, the builders, the staffs, the interior designer and the suppliers. The roles and
responsibilities of the personnel has been described in the table below:
Personnel Roles and Responsibilities
Project Manager The project manager is very important part of the project and plays a
very important role in the development of the project. The project
manager would be responsible from the project initiation phase and
end his role with the project closure phase.
Builders The builders are responsible for the development of the infrastructure
for the project and building the shop and assist in furnishing and
finishing the interiors and shop. They are also responsible for set up
of the shop and manage the other aspects of the infrastructural
development.
Staffs The staffs would be regular employees who would be assigned the
role of making the coffee, serving it to the customers and also
accepting the payment from the customers. Some of them would also
be entrusted with the role of handling the accounts for the business of
the small sized organization.

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Interior Designer The interior designer would be responsible for the decoration of the
shop and also the designing the project to some extent. He would
also be deciding on the designs and set up of the shop.
Suppliers The suppliers would not be associated directly with the coffee shop
development, but they would be the source that the project manager
would look to after the project has been established. They would be
responsible for the steady supply of ingredients to the shop.
Resource allocation
Among the required resources the required human resources are the project manager,
the Interior designer, the Staffs and the Builders. The materials required for building and
furnishing the shop are raw materials and the Coffee Vending Machines. The ingredients are
also very important for the production of coffee for the shop. The resources required for the
development of the shop and their costs have been provided below:
Resource Name Type
Material
Label
Initials Group
Max.
Units
Std. Rate
Project Manager Work P 100% $30.00/hr
Interior Designer Work I 100% $20.00/hr
Staffs Work S 100% $5.00/hr
Builder Work B 100% $15.00/hr
Raw Materials Material R $3,000.00

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Ingredients Material I $500.00
Coffee Vending
Machine
Material C $300.00
It is to be noted that the ingredients are very important for the business and hence, the
suppliers are required for the constant supply of ingredients for the shop. However, the
suppliers so not play any important role during the project development phase. The resources
have been allocated to the particular tasks for a particular amount of time. The details of the
resources which has been allocated to the particular has been described in the table provided
below:
Task Name Resource Names
Café Opening (Cambodia)
Starting Up the project
Identification of the problems Project Manager
Ideating the project Project Manager
Processing for project Initiation
Project Initiation Phase
Gathering Requirements Project Manager
Developing implementation strategy Project Manager, Interior Designer
Identification of the personnel Project Manager
Assigning of project Team Project Manager

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Forwarding for Project Direction
Directing Project
Gathering of Ingredients Project Manager, Ingredients[1],Staffs
Design Coffee shop Project Manager, Interior Designer
Furnishing the coffee Shop
Project Manager, Builder, Coffee Vending
Machine[1],Raw Materials[1]
Furnishing Complete
Project Control Stage
Setting up of the project area Project Manager, Builder, Staffs
Setting up of the Ingredients storage Project Manager, Builder
Implementing system recording process Project Manager, Staffs
Finalize the recording process
Managing Product Delivery
Record Customer Feedback Project Manager
Analyse the Feedbacks Project Manager
Set Up Maintenance Project Manager
Finalize the Maintenance process Project Manager

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Completion of product delivery
management phase
Managing a Stage Boundary
Risk Identification of the project Project Manager
Perform Risk Management Project Manager
Risk Mitigation strategy formulation Project Manager
Risk Management Implementation Project Manager, Staffs
Completion of product delivery
management phase
Closing a Project
Project Sign off Project Manager
Project Team Sign Off Project Manager
Select Shop Opening date Project Manager
Project budget
Budget
Task Name Cost
Café Opening (Cambodia) $49,240.00
Starting Up the project $4,800.00
Identification of the problems $2,400.00