CAR-HV Instructor Industry Matters (QLD) Written Assessment Answers

This document presents a solved written assessment related to the CAR-HV Instructor Industry Matters in Queensland. It covers key areas such as eligibility requirements for becoming an accredited driver trainer, insurance considerations, mutual recognition of interstate accreditations, and the powers of the chief executive of Transport Main Roads. Furthermore, it addresses the importance of maintaining pre-licence driver training records, maintaining competency, and complying with statutory accreditation conditions. The assessment also delves into industrial relations, focusing on the rights and responsibilities of drivers, the role of the Fair Work Commission, and key elements of the industrial relations environment. The document provides true/false and multiple-choice questions, offering a comprehensive overview of the regulatory and operational aspects of the driver training industry in Queensland. Desklib provides similar solved assignments and past papers for students.

ASSIGNMENT 19 – CAR-HV INSTRUCTOR INDUSTRY MATTERS (QLD)
WRITTEN ASSESSMENT
Student Name Date
ASSESSOR’S DECISION Satisfactory Unsatisfactory
Attempt 1 Date
Attempt 2 Date
Attempt 1 Feedback
for Trainee
Attempt 2 Feedback
for Trainee
Assessor Name
Assessor Signature
Date
Note to assessor: Please
record any reasonable
adjustment that has
occurred to this
assessment.
(ATTENTION APPLICANTS – PLEASE IGNORE ANY REFERENCES TO “MAPPING” IN GREEN eg MAPS TO TLIC3036 – K.E.8)
Assignment 19 - Written Questions to do v1.0

PLEASE EMAIL ANSWERS TO [e-mail]
SECTION 1: ELIGIBILITY
BECOMING AN ACCREDITED DRIVER TRAINER (MAPS TO TLII1002 – 1PE)
WEB REFERENCE:
https://www.tmr.qld.gov.au/business-industry/Accreditations/Driver-and-rider-trainers/
Becoming-an-accredited-driver-trainer.aspx
PRIOR TO COMMENCING THIS ASSIGNMENT IT IS RECOMMENDED YOU WATCH THE
FOLLOWING WATTO TRAINING YOUTUBE VIDEO:
TITLE: How to become a driver trainer in Queensland
https://www.youtube.com/watch?v=JwzQGA_x7zA
Copy the above web address and paste it into your web browser and hit RETURN to view the
tutorial.
PRIOR TO COMMENCING THIS QUESTION IT IS RECOMMENDED YOU WATCH THE
FOLLOWING WATTO TRAINING YOUTUBE VIDEO:
TITLE: Bill’s Driving School of Motoring Excellence - Case Study
https://www.youtube.com/watch?v=sqLq_Koay4w
Copy the above web address and paste it into your web browser and hit RETURN to view the
tutorial.
Study the diagram below then answer the questions that follow:
Driver Trainer - Bill Bill’s daughter - Susie Learner Driver - Quan
MAPPING: Organisational plans and personal roles, responsibilities and accountabilities are reflected in personal goals and
plans (TLIL4006 – P.C. 1.2)
Q1.1: Driver trainer and driving school owner Bill wakes up in the morning and feels sick so
he sends his daughter Susie along to conduct a driving lesson number 5 with Quan. Susie is
not an accredited instructor, but she does hold a driver’s licence. Quan has pre-paid for the
Assignment 19 - Written Questions to do v1.0

lesson as part of a package deal. Bill thinks he has made a good decision as Quan doesn’t
miss out on his lesson that way.
A: What has Bill done wrong in this situation?
ANSWER: The wrong decision is made by Bill as sending Susie to take driving lesson with
Quan can be dangerous even she has license as it can harm both life as well other
people travelling on road.
B: Why are Bill’s actions in breach?
ANSWER: because he has taken wrong decision that breaks law as does not comply with
statutory accreditation conditions.
C: What is potentially dangerous in terms of workplace health and safety about what Bill has
done?
ANSWER Qua nans Susie both can met with accident or may harm any other person
travelling on road as Susie does not have experience & blue card of providing training.
D: What has Susie done wrong?
ANSWER: She should deny for the decision taken by her father as not being an
accredited instructor as license of Bill can be suspended.
INSURANCE
Q1.2: True or False?
The Department of Transport and Main Roads strongly recommends that businesses
involved in providing learner driver training, seek independent professional advice and
obtain appropriate levels of insurance to meet their business needs. This includes
professional indemnity and public liability insurance.
ANSWER: True
Q1.3: True or False?
PUBLIC LIABILITY INSURANCE protects you if someone sues you for personal injury, death,
damage to their property, or advertising injury.
ANSWER: True
Q1.4: True or False?
PROFESSIONAL INDEMNITY INSURANCE is designed for professionals who provide advice or
a service to their customers. It protects you against legal costs and claims for damages to
third parties which may arise out of an act, omission or breach of professional duty in the
course of your business.
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ANSWER: True
MUTUAL RECOGNITION
Q1.5: True or False?
A current interstate or New Zealand driver trainer accreditation may be recognised and
transferred to the equivalent Queensland accreditation for the same vehicle classes.
Applicants must make application to the Department of Transport and Main Roads for
recognition of their existing interstate or New Zealand accreditation and pay the applicable
fee.
ANSWER: True
REVIEW BY THE CHIEF EXECUTIVE
Use the table below to answer the question that follows:
Driver Trainer - Bill Bill’s daughter - Susie Learner Driver - Quan
MAPPING: Organisational plans and personal roles, responsibilities and accountabilities are reflected in personal goals and
plans (TLIL4006 – P.C. 1.2)
Q1.6: Driver trainer and driving school owner Bill woke up in the morning and felt sick so he
sent his daughter Susie along to conduct a driving lesson number 5 with Quan. Susie was not
an accredited instructor, but she did hold a driver’s licence. Quan has pre-paid for the lesson
as part of a package deal. Bill thinks he has made a good decision as Quan doesn’t miss out
on his lesson that way.
Quan wasn’t aware that Susie wasn’t an accredited driver trainer, he just assumed that she
was. Susie spent most of the lesson texting on her phone and asked Quan to drive her to the
fast food drive through as she was starving and wanted a hamburger. When she wasn’t
texting she was eating the hamburger.
Quan made a complaint to Transport Main Roads about Susie’s behaviour during the lesson.
Transport Main Roads investigated the incident and got the facts of the situation. What
action do you think the chief executive of Transport Main Roads would take in relation to Bill
and his actions in relation to this matter? (MAPS TO TLII1002 – 1PE)
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ANSWER: in this relation the chief executive of Transport Main Roads would expect the
Bill to give satisfactory reason behind it and in absence of validation his license can be
cancelled.
Approval
Q1.7: True or False?
Once the chief executive has made the decision to grant the accreditation to a person
wishing to be a driver trainer in Queensland, the person will be issued with an interim
industry authority which acts as proof that the person holds a driver trainer industry
authority until the trainer’s actual industry authority card arrives in the mail.
ANSWER: True
Q1.8: True or False?
Accreditation as a driver trainer is granted for 12 months. Application for renewal of the
accreditation must be made prior to the expiry date.
ANSWER: True
MAKING PRE-LICENCE DRIVER TRAINING RECORDS (MAPS TO TLII1002 – 1PE)
SOURCE: Transport Operations (Road Use Management—Accreditation and Other
Provisions) Regulation 2015
Q1.9: Multiple-choice:
Within 1 day of giving pre-licence driver training, a driver trainer must make a written record
(a pre-licence driver training record) of the training that includes the following particulars—
A: the name and address of the learner to whom the training was given;
B: the date, time and duration of the training;
C: the registration number of the motor vehicle in which the training was given.
D: all of the above
ANSWER: D: all of the above
KEEPING PRE-LICENCE DRIVER TRAINING RECORDS
SOURCE: Transport Operations (Road Use Management—Accreditation and Other
Provisions) Regulation 2015
Q1.10: True or False?
A person who is, or has been, a driver trainer must keep a pre-licence driver training record
made by the person for at least 5 years from the date the record was made.
ANSWER: False
Assignment 19 - Written Questions to do v1.0

MAINTAINING COMPETENCY (PAGE 96)
SOURCE: Transport Operations (Road Use Management—Accreditation and Other
Provisions) Regulation 2015
Q1.11: True or False?
A driver trainer must maintain at least the level of competence, to give pre-licence driver
training, equivalent to the level of competence required to successfully complete the
approved training course.
ANSWER: True
SECTION 2: DRIVER TRAINER ACCREDITATION
https://www.tmr.qld.gov.au/business-industry/Accreditations/Driver-and-rider-trainers/
Becoming-an-accredited-driver-trainer.aspx
GOOGLE: How to become an accredited driver trainer + TMR, and access the relevant
document to answer the following questions.
Q2.1: True or False?
The requirement for accreditation as a driver trainer is in accordance with the Transport
Operations (Road Use Management – Accreditation and Other Provisions) Regulation 2015.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE)
Q2.2: True or False?
The person must hold a valid open driver licence issued in Australia or New Zealand for the
class of vehicle for which the applicant wishes to provide training, and have held the licence
for a continuous period of AT LEAST 10 YEARS immediately prior to making the application.
ANSWER: False
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE)
Q2.3: True or False?
Accredited driver trainers are required to comply with statutory accreditation conditions as
detailed in schedule 1 of the Transport Operations (Road Use Management – Accreditation
and Other Provisions) Regulation 2015, and the Code of Conduct.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE)
Q2.4: True or False?
Throughout the accreditation period, accredited driver trainers must maintain satisfactory
levels of competency. If the chief executive reasonably believes the trainer is not competent
to give training the trainer may be required to demonstrate to the reasonable satisfaction of
the chief executive that the trainer is competent to give training.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE)
Assignment 19 - Written Questions to do v1.0

Q2.5: True or False?
Vehicles provided by the accredited driver trainer to provide pre-licence driver training must
comply with section 29 of the Transport Operations (Road Use Management – Accreditation
and Other Provisions) Regulation 2015.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2)
On 1 September 2015, changes to driver trainer and rider trainer accreditation were
introduced in the Transport Operations (Road Use Management – Accreditation and Other
Provisions) Regulation 2015. The 2015 Regulation can be accessed at
www.legislation.qld.gov.au
PRODUCING ACCREDITATION DOCUMENTS
Q2.6: True or False?
Section 11 requires a driver trainer to produce the industry authority card for inspection if
asked by their employer, the learner for whom they are providing driver training or to the
parent/guardian of a learner for whom they are providing driver training.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE; TLII1002 – 1PE)
Q2.7: True or False?
A driver trainer must display and show their industry authority card to a learner prior to the
commencement of every driving lesson.
ANSWER: False
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE; TLII1002 – 1PE)
EMPLOYER’S DUTY
Q2.8: True or False?
Section 17 places an obligation on employers to exercise reasonable diligence (also know as
due diligence) to ensure driver trainers they employ comply with the conditions of their
accreditation.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; MAPS TO TLII1002 – 3KE; TLIM4001-27.4KE; TLII1002 – 1PE)
Q2.9: True or False?
Reasonable diligence (also know as due diligence) means the care and attention that is
expected from and is ordinarily exercised by a reasonable and prudent person under the
circumstances.
ANSWER: True
Assignment 19 - Written Questions to do v1.0

SECTION 3: INDUSTRIAL RELATIONS
MAPPING: TLIL2060
3: Identify key elements of industrial relations environment in which the driver works
3.1: Key elements of industrial relations environment in which the driver works are identified
3.2: Rights and responsibilities of drivers under contracts are identified
Q3.1: True or False?
“INDUSTRIAL RELATIONS” is the management of work-related obligations and entitlements
between employers and their employees.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Q3.2: Multiple Choice: (MAPS to TLIL2060 – P.C. 3.2)
Are industrial relations for the private sector under the STATE or NATIONAL system?
A: state
B: national
ANSWER: B: national
NEED HELP with this question? If so please copy and paste the link below into your web
browser and hit RETURN…
https://www.youtube.com/watch?v=rUHF0trr940
Q3.3: True or False?
The FAIR WORK COMMISSION is the national workplace relations tribunal.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Q3.4: True or False?
The ROLE Fair Work Commission is to help resolve disputes involving employers, employees
and unions, and employer associations who are covered by the national workplace relations
system.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Q3.5: Multiple-Choice
The Fair Work Commission has the power to carry out a range of functions relating to:
A. Minimum wages
B. Awards and agreements
C. Industrial action
D. Dispute resolution
E. All of the above
ANSWER: E All of the above
(MAPS to TLIL2060 – P.C. 3.1)
Assignment 19 - Written Questions to do v1.0

Q3.6: Name TWO ways a person could get information about the Fair Work Commission.
ANSWER 1: On website
ANSWER 2: By phoning 1300 799 675.
(MAPS to TLIL2060 – P.C. 3.1)
Q3.7: True or False?
The FAIR WORK OMBUDSMAN is… a statutory office created by the Fair Work Act 2009.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Q3.8: True or False?
The ROLE of the Fair Work Ombudsman is to promote harmonious, productive and
cooperative workplace relations and ensure compliance with national workplace laws.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Q3.9: Name TWO ways a person could make contact the Fair Work Ombudsman.
ANSWER 1: Through Website
ANSWER 2: Calling on or phone number (13 13 94)
(MAPS to TLIL2060 – P.C. 3.1)
Q3.10: True or False?
PAY EQUITY is when employees receive equal pay for work of equal or comparable value.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Q3.11: True or False?
Pay equity is legislated by the Fair Work Act.
ANSWER: True
(MAPS to TLIL2060 – P.C. 3.1)
Contractor rights & protections
Q3.12: Multiple-Choice:
Under the Fair Work Act 2009, independent contractors are protected from:
A: adverse action – for example, a business cannot terminate a contract with an
independent contractor because they make a complaint to a regulator about their workplace
rights
B: coercion – for example, a business cannot threaten to take action against an independent
contractor to coerce them not to exercise their workplace rights
Assignment 19 - Written Questions to do v1.0

C: abuses of freedom of association – independent contractors are free to join, or not join, a
trade union or employer group
D: all of the above
ANSWER: D: all of the above
Q3.13: Multiple-Choice:
A sham contracting arrangement is when an employer attempts to disguise an employment
relationship as a contractor relationship. They may do this to avoid certain taxes and their
responsibility for employee entitlements like:
A: minimum wages
B: superannuation
C: leave
D: all of the above
ANSWER: D: all of the above
Q3.14: Multiple-Choice:
It’s illegal for an employer to:
A: misrepresent an employment relationship as an independent contracting arrangement
B: dismiss or threaten to dismiss an employee for the purpose of engaging them as a
contractor
C: say something false to persuade an employee to become a contractor
D: all of the above
ANSWER: D all of the above
SECTION 4: ANTI-DISCRIMINATION, EQUAL OPPORTUNITY & HARASSMENT
Q4.1: True or False?
The Anti-Discrimination Act 1991 outlines areas where discrimination is prohibited in
Queensland. (MAPS to TLII1002 – 1PE)
ANSWER: True
Q4.2: Name the commission that resolves complaints of discrimination and other
contraventions of the Act, and promotes human rights in Queensland.
ANSWER: Anti-Discrimination Commission Queensland (ADCQ)
Q4.3: Ms. D, a foreign student, is studying at a regional university. Public transport is an
issue so she decides to have driving lessons and get a car so she can get to work, university,
the shops and the gym.
She stopped having lessons and her friend asked her why.
Ms. D said that the driving school owner would stare at her body whilst she was driving and
make comments about her appearance e.g. you’re really beautiful.
Assignment 19 - Written Questions to do v1.0

At the end of every lesson he insisted on hugging her (without her permission) “to express
his fondness,” which she could not stand.
A: Outline the inappropriate actions of this trainer. (2 answers required)
ANSWER 1: Whilst & making comments can divert the attention of diver is one of the
misappropriate action
ANSWER 2: Hugging with permission can make Ms D uncomfortable that states
unprofessionalism of Trainer
(MAPS to TLII1002 – 1PE)
Q4.4: Explain what the following statement means.
Under Queensland's anti-discrimination laws, employers must offer equal employment
opportunities (EEO).
ANSWER: The statement means… that employees must be treated as per the merits at
each stage.
Q4.5: An employer at a defensive driving school offers a lower wage for a woman doing
similar work as a man. What is this act of discrimination is based on?
ANSWER: Discriminating pay scale on the basis of gender is discrimination act exerted by
employer.
READ THE INFORMATION BELOW THEN ANSWER THE QUESTION THAT FOLLOWS:
Discrimination can be against the law if it is based on a person’s:
 age
 disability, or
 race, including colour, national or ethnic origin or immigrant status
 sex, pregnancy, marital or relationship status, family responsibilities or
breastfeeding
 sexual orientation, gender identity or intersex status.
Q4.6: An employer at a defensive driving school offers a lower wage to new immigrant
having similar experience/skills as a non-immigrant. What is this act of discrimination is
based on?
ANSWER: It is based on immigrant status
Q4.7: Study the table below and tick the relevant box on the right to match the description with the
definition (ie employee or contractor).
WEB REFERENCE:
https://www.ato.gov.au/Business/Employee-or-contractor/Difference-between-employees-and-contractors/
A: Trainer Miranda is paid for a result achieved based on the quote she
provided. A quote can be calculated using hourly rates or price per item to
work out the total cost of the work.
Miranda is a…
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I: contractor
II: employee
ANSWER: I: contractor
B: Zac is a driver trainer. He is responsible for his own commercial risks,
as well as being legally responsible for his work and is liable for the cost
of rectifying any defect in his work.
Zac is a…
I: contractor
II: employee
ANSWER: I: contractor
SECTION 5: CODE OF CONDUCT
Q5.1: True or False?
The code of conduct applies to a person who has been granted driver trainer accreditation
as a driver trainer under Part 2 of the Transport Operations (Road Use Management –
Accreditation and Other Provisions) Regulation 2015.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; TLIM4001-27.4KE; TLII1002 – 1PE)
Q5.2: True or False?
The code sets the standard of conduct expected of accredited driver trainers in Queensland
and can be made available to learner drivers and members of the public so that they know
what behaviours to expect from accredited driver trainers.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; MAPS TO TLII1002 – 3KE; TLIM4001-27.4KE
Q5.3: True or False?
Learner drivers and the general public have a reasonable expectation that a person being
granted accreditation as a driver trainer will be a safe and competent driver, have a
comprehensive knowledge of the road rules and model safe driving behaviours and
professional conduct.
ANSWER: True
(MAPS to TLIL2060 – P.C. 2.2; MAPS TO TLII1002 – 3KE; TLIM4001-27.4KE; TLII1002 – 1PE)
Q5.4: True or False?
Contravention of a statutory condition of accreditation may result in the driver trainer or
rider trainer accreditation being amended, suspended or cancelled.
Assignment 19 - Written Questions to do v1.0