Comprehensive Data Analysis Report: Care Home Survey Trends

This report presents an analysis of survey data collected from three care homes: Dream Lodge, Silver Side, and Bramble Lane. The analysis identifies key trends, such as staff competence and the provision of comfortable beds and healthcare services. Comparative information is presented using visual graphs, highlighting complaints related to food quality, particularly in Bramble Lane. Best practice areas, including high-quality dementia care and satisfactory access to nurses, are noted. The report also pinpoints key areas requiring management action, such as improving food quality, ensuring timely meal service, and addressing complaints regarding family visits and cleanliness. Data limitations, such as missing data on meal provision and activity interest in Bramble Lane, are also discussed. The report concludes by emphasizing the need for management to address the identified issues to enhance the quality of care provided.

Data Skills

Contents
MAIN BODY..................................................................................................................................2
Identify key trends and patterns in the Data................................................................................2
Comparative information using the visual graphs.......................................................................3
Best Practice Areas and why.......................................................................................................4
key areas requiring management actions and why......................................................................4
areas of data limitations...............................................................................................................4
REFERENCES................................................................................................................................6
1

MAIN BODY
Identify key trends and patterns in the Data
The survey data is been collected on the three care home which is Dream Lodge, sliver
side, Bramble Lane. From the data it can be said that in the elderly care home the staffs are
competent and also been kind to the residents. They have also been involved in providing the
residents with the comfortable beds and better health care services, so that there health outcome
can be improved. The elderly care home are also been trying to engaged in providing the safe
and secure environment to the patients who are been admitted in the elderly care unit. The data
set has also provided the information that elderly care unit are also making sure that the dementia
care is been provided of highest quality. These elderly care home are also focusing on making
sure that the beds are comfortable and decorations are modern. They are also making sure that
the facilities that have been provided to them by patients are clean and safe. These elderly care
home also make sure that the overall experience of the patient’s is satisfactory and for this they
are also taking various initiatives. The other data set comprises of the complaint which has been
received from the care home. In this it has ben analysed that the majority of the complaints are
been related to the quality of the food which has been provided to the patients in elderly care
home.
2

Comparative information using the visual graphs
The above graph has provided details about the complaints made by the people in elderly care
home. It has been analysed that 75 people in Dream Lodge has complaint about that the meals
have been provided late to them. It has also been analysed that 140 people has also provided the
details that the quality of meal which has been supplied by them is also poor, so they also need to
work on that. Working upon it will also assist them in increasing the satisfaction level of patients
who have been admitted in the elderly care home. On the other hand in silver side elderly care
the complaint related to meals been served late has only been done by 17 people. 42 people has
made complaint related to the meal supplied are of poor quality. This is in comparison to Dream
Lodge is less (Dekker and Lackie, 2016). This means that silver side services are better than the
Dream Lodge. In the Bramble Lane poor quality meal, the complaint is been by 150 people. This
complaint is more than the Dream Lodge. This means that people are more unsatisfied in the
Bramble Lane. It has also been analysed that 160 people have also made complaint related to that
bedroom cleaning is not up to the mark which has increased the dis-satisfaction level of people
who have been living in the elderly care home. The staff which are unavailable in the Bramble
Lane are 120. This number is also quiet high.
3

Best Practice Areas and why
The best practice area which has been recorded for the Dream Lodge and silver side is that
the high quality of dementia care is been provided to the patients. This is because the number of
complaints made under this area is low. It has also been analysed that the access to nurses and
other professionals are also been satisfactory in the elderly care units. This is the main reason
which has assisted them in providing better services to the people who have been admitted under
them. It has also been analysed that Regular activities are arranged and are suitable for resident’s
needs (Akhtar and et.al., 2019). This is been done by the Dream Lodge as so many people who
have been admitted to the elderly care unit has provided the information that they strongly agree
about the statement. The people in Silver side and Bramble Lane has also agreed to the
information. This means that high quality of services related to it are been provided to the people
who have been admitted.
key areas requiring management actions and why
It has been analysed from the data set that there are various keys areas in which
management supervision is been needed. It includes that the quality of food which has been
provided to the patients admitted in elderly care home needs to be improved. This will assist
them in enhancing the quality of services which has been provided to them. These elderly home
also needs to make sure that the meals are been provided to the patients on timely basis. This will
assist them in increasing satisfaction level of people admitted with them. The Bramble lane
elderly home also needs to lay focus on the lack of family visits as there are so many complaints
which are been made related to it. So management needs to take better decisions on this. The
three elderly home also needs to ensure or make sure that the common areas are been cleaned.
This is because those patients’ needs to be provided with better safe environment conditions, so
that they do not catch any type of infections that easily (De Mauro and et.al., 2016). The most of
the complaints are been recorded with the Bramble Lane, so the management of this elderly
house needs to take better decisions so that the quality of care is been enhanced. The elderly
homes should also make sure that staff are been available and better services are been provided.
areas of data limitations
There were also certain amount of data limitations like in Bramble Lane the data related to
meals not provided was not been given. It was also been analysed that the activities lacking
interest in Bramble Lane was also not been provided.
4

5

REFERENCES
Books and Journals
De Mauro, A. and et.al., 2016. Beyond data scientists: a review of big data skills and job
families. Proceedings of IFKAD, pp.1844-1857.
Akhtar, P. and et.al., 2019. Big data‐savvy teams’ skills, big data‐driven actions and business
performance. British Journal of Management, 30(2), pp.252-271.
Dekker, H. and Lackie, P., 2016. Technical data skills for reproducible research.
6

7