Project Management Report: Purple Rose Care Home (2020-2021)

This report provides a detailed analysis of a project management plan for Purple Rose Care Home, focusing on improving its transportation facilities for employees and customers. The report covers various aspects including project overview, budget breakdown with variance analysis, schedule with variance, change management, quality management, risk and issue management, human resource management, communication management, feedback, duration and efforts by project phase, benefits realized, benchmark comparison, and lessons learned. The project aimed to enhance the delivery system and address issues related to delays and customer dissatisfaction. The budget analysis includes a breakdown of costs and variances, while the schedule outlines the project's timeline and identifies areas of deviation. The report also discusses the management of changes, quality control measures, risk mitigation strategies, and human resource allocation. Feedback mechanisms and communication strategies are also examined. The project's objectives were to improve service delivery and gain a competitive advantage. Overall, the report provides a comprehensive assessment of the project's execution and outcomes.

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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
1. Project based overview............................................................................................................3
2. Budget......................................................................................................................................4
3. Schedule...................................................................................................................................6
4. Change management................................................................................................................8
5 Quality management.................................................................................................................8
6. Risk and issue management.....................................................................................................9
7. Human resource management..................................................................................................9
8. Communication management................................................................................................10
9. Feedback................................................................................................................................10
10. Duration and efforts by project phase..................................................................................10
11. Benefits Realized.................................................................................................................10
12. Benchmark Comparison......................................................................................................11
13. Lesson learned.....................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
1. Project based overview
Purple rose care home is health care home organization that offer wide health care
services to people that are suffering form issue related to mental health. This project is about
purple rose care home that wants to improve its delivery system or better transportation facilities
for employees as well as for customers.
Statement of problem
It have been founded that company is facing problem related to dropping and picking up
customers and employees of home care that has delay in delivery of services and disappointment
among key individuals (Turner, 2016). Therefore, the main aim of making project management
is to improve transportation facilities so that timely services can be provided to wide range of
customers.
Rationale
Report on project management is important because it is essential for health care organization to
have effective transportation system in order to quickly pick and drop by patients so that timely
steps can be taken and their health can be ensured. Therefore project management plan will helps
in planning objective, strategies or steps that can be taken in order to manage project and get
particular outcome.
Overall cost that health care need to incur in order to improve its transportation or total
estimated monthly cost is around £3000 that included transportation monthly cost £2.400 and
Miscellaneous £600. It is estimated that project of better transportation of Purple rose care home
will be completed till 30/ 10/2020.
Primary objectives
 Purple rose care home primary objective is to delivered best services to people so that
they are motivated to use its services for their treatment.
 It also aims to improve its facilities like transportation so that employees and customers
can easily pick up and dropped.
Project has delivered objectives
 Purple rose care home has effectively provided better health care services to people that
are facing mental health issue.
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 The project has helped in deciding transportation company that can be used by Purple
rose care home to provide better services to customers.
Outstanding objectives
 Company still have to work on its transportation facilities to meet requirements of diverse
range of individuals.
 Purple rose care home objectives to gain competitive advantage is still outstanding as it is
unable to delivered services as per expectancy of people (Young, 2016).
2. Budget
Final Cost
The total duration of the project is 2 months which will start from 1 December 2020 and will end
on 31 January 2021. The total cost that will be incurred is £5000.
Component Breakdown
Every classification of the costs is followed and recorded, expressing the cost per classification
and what level of the complete financial plan was spent on every classification in terms of the
percentage.For that time frame, the total cost that is expected to be incurred are provided in the
below table with breakdown of the cost.
Amount
in £
% of the
total
budget
Project Staffing 800 16%
Hardware 1000 20%
Consultancy Services 1200 24%
S/W & License Maintenance 400 8%
Contingency 900 18%
Running Costs 700 14%
Total Project Costs 5000 100%
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Budget Variance
This shows difference between the projected duration and the actual duration for completing the
project.
Original
12-2020
Revised
12-2020
Actual
12-2020
Closing
Balances
Project Staffing 800 900 700 200
Hardware 1000 1100 1100 -
Consultancy Services 1200 1200 1000 200
S/W &License Maintenance 400 400 500 -100
Contingency 900 900 1000 -100
Running Costs 700 800 900 -100
Total Project Costs 5000 5300 5200 100
(Favora
ble)
Additional core costs identified in the project
£500
Additional costs not identified in the project
£1000
Explanations for Key Variances
Project Staffing: Under this, the budgeted cost (revised) is higher than the actual amount
incurred which results into favorable outcome which indicates that it will add benefits in
implementation of project in terms of cost.
Hardware: There is no variance in regard to the hardware cost which means that it will have a
same impact as expected while creating the budget for it.
Consultancy Services: The organization is required to incur the less consultancy service cost as
against the budgeted one which conveys that the organization is working in a cost effective
manner for completing its project (Tonchia, 2018).
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S/W &License Maintenance: Under this, the organization has incurred additional cost of £100
which is not favorable as it has exceeded the budgeted cost and therefore, in terms of
implication, the organization is now require to spend more.
Contingency: The contingency cost has increased which means that there are increase in chances
of emergence of the uncertain events which might result into additional cost then budgeted.
Running Costs: The cost in regard to running the project has also exceeded the budgeted figure
which means that the organization is required to implement the greater cost for the running the
project successfully.
On an overall basis, the variance between the total budgeted cost and the actual cost is
£100 which is favorable, that means company can spend it in meeting with other requirements.
3. Schedule
Overall Project Duration
Start date Ending
Date
Setting of goals and objectives and
project needs and scope
1/12/2020 2/12/220
Finding a transportation company for
collaboration and entering into
partnership with the transport
company
2/12/2020 15/12/2020
Conducting meeting with board and
directors
16/12/202
0
16/12/2020
Preparation of the transport program
for employees and customers
17/12/202
0
24/12/2020
Preparing the budget 25/12/202
0
31/12/2020
Establishing the communication
system and roles
1/01/2021 7/01/2021
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Identifying the risk and other
uncertainty
8/01/2021 14/01/2021
Timely reviewing and monitoring the
plan
15/01/202
1
31/01/2021
Schedule Variance
Projected
Duration
Actual
duration
Variance % variance
Setting of goals and objectives and
project needs and scope
2 days 2 days 0 0
Finding a transportation company for
collaboration and entering into
partnership with the transport
company
14 days 16 days 2 days 14.2%
Conducting meeting with board and
directors
1 day 2 days 1 day 100%
Preparation of the transport program
for employees and customers
7 days 7 days 0 0
Preparing the budget 6 days 8 days 2 days 33.3%
Establishing the communication
system and roles
6 days 4 days 2 days 33.3%
Identifying the risk and other
uncertainty
6 days 6 days 0 0
Timely reviewing and monitoring the
plan
16 days 16 days 0 0
The explanations for Key Variances
Entering into partnership with the transport company: In actual, more days are being
taken for collaboration with a company which is not acceptable which accounts for
14.2% on projected duration.
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Conducting meeting with board and directors: There is 100% change which is also not
desirable as it will cause increase in number of completion days by 2 days (Borges Jr,
2018).
Preparing the budget: The budget also took additional time for completion which is
point of concern.
Establishing the communication system and roles: This will take less time in
comparison to project which is reduced by 2 days.

4. Change management
Purple rose care home is planning to bring change in the organization by adapting to new
method of delivering transportation services to customers and employees that are working in
firm. So, change management is a metric that is used to handle and manage all changes
throughout the project implementation process (Alam and Gühl, 2016).
Total number of changes
Purple rose care home is brining only one change that is in transportation that has been
approved by senior executive of health care.
Impact of change
The impact of effective transportation system is that Purple rose care home is able to pick
and dropped people that is employees and customers quickly at their respective destinations.
Thus, it will contribute in enhancing services and value of company in minds and hearts of
customers by fulfilling their needs in best manner.
Highlight of change
It can be explained that Purple rose care home has brought change or planned to make
change in its delivering system in order to retained customers satisfaction and loyalty within
organization. The changes has been dully accepted as health care was aware that better delivery
services will contribute in making customers or key individuals happy and satisfied thus
enhancing overall brand image (Marchewka, 2016). Therefore the change was necessary for
growth and success of home care.
5 Quality management
Health care in order to satisfy people needs to manage or improve its quality of services
so that they feel happy and satisfied or important part of firm. There are certain defects identified
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while making improvement in transportation that could lead in poor implementation of project
management plan. Therefore, quality metrics is used to ensure quality of project management
plan so that people can be delivered better services.
Defects identified: It has been identified that project management has not accurately measured
total amount of cost or expense it needs to be incurred in order to implement the project and
achieve desired goals.
Explanation for resolved defects
The above defects is resolved by arranging sufficient of capital in order to meet
associated expansion so that plan can be easily implemented and Purple rose care home can
delivered services to customers (Abyad, 2018).
6. Risk and issue management
Risk: There are two type of risk that are associated with project such as funding and time like in
case the top management has made wrong budget then it will face challenges of limited funds to
meet several expenses. At the same time, there may be chance that project or procedure may not
be completed in limited time frame that lead to delay in time in improving transportation
facilities.
Issue: Limited resource is first and foremost problem that has been faced by Purple rose care
home while implementing the project for desired outcome. Secondly, resistance form employee
is another key issue that has to be faced while promoting project. Therefore they are resolved by
top executive by taking decision such as arranging sufficient resources and communicating
individual why it is crucial for firm to improve transportation facilities.
Impact of risk and issue on project
Thus such risk will result in delay in completion of project and limit its scope to some extend.
7. Human resource management
For effective implementation of plan, there are highly skilled and qualified employees have
been hired that have capabilities to complete specific task in best possible manner. Proper
training are provided to them so that they can easily complete task in limited time frame without
much errors or mistakes.
Both management team and transport company are project stakeholders that have effectively
complete their respective roles and responsibilities so that end goals can be achieved in minimum
time frame.
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Decision makers and employees has coordinately work towards implementing project plan as
both have put their best efforts so that end goals can be attained.
8. Communication management
Yes, communication management plan was implemented as per desire that means all
individuals can freely or openly communication or share information with each others. Project
report, update and review are some of the items that have worked well while there were problem
in holding meeting so that need to be improved for better communication plan in future
(Martínez-Perales and et.al., 2018).
9. Feedback
Digital technologies are used to gathered and collected feedback from employees and customers
so that necessary steps can be taken to improve the project. Most of the people has respondent
that company by working on its transportation facilities can easily enhance its reputation in
market.
10. Duration and efforts by project phase
Steps/ Phase Time frame
Planning 2-3 months
Organizing 1 month
coordinating 1 month
Control and Monitoring Throughout the project
Sufficient efforts and manpower has been used in each of the following phase of project
management so that maximum outcome can be gained at minimum price.
11. Benefits Realized
Purple rose care home through implementation of plan is able to enjoy benefits of making
employees and customers happy thus enhance its goodwill or market value.
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12. Benchmark Comparison
Purple rose care home another department such marketing have planned to use of digital
technology to generate awareness among customers within limited time. So, before marketing
department, transportation facilities has been enhanced which clearly state that its plan was much
more effective than other department of firm.
13. Lesson learned
From the above project, team has learned to work coordinately towards common goals as each
individual by making best use of their respective capabilities can contribute in better
implementation of project plan. So, they have learned to work in team and effective analysis cost
or expense to promote smooth implementation of project plan and achievement of goals.
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REFERENCES
Books and journals
Abyad, A., 2018. Project management, motivation theories and process management. Middle
East Journal of Business, 13(4). pp.18-22.
Alam, M. D. and Gühl, U. F., 2016. Project-Management in Practice. Springer.
Borges Jr, W.F., 2018. Schedule Variance: A Monetary Value to Detennine Time Variancein
Construction Project. International Business Management. 12(2). pp.244-252.
Marchewka, J. T., 2016. Information technology project management: Providing measurable
organizational value. John Wiley & Sons.
Martínez-Perales, S and et.al., 2018. Using certification as a tool to develop sustainability in
project management. Sustainability, 10(5). p.1408.
Tonchia, S., 2018. Project Cost Management and Finance. In Industrial Project Management (pp.
153-170). Springer, Berlin, Heidelberg.
Turner, R., 2016. Gower handbook of project management. Routledge.
Young, T. L., 2016. Successful project management. Kogan Page Publishers.
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