Health & Social Care Principles: A Case Study of Fleetwood Hall Home

This report provides an analysis of health and social care practices within Fleetwood Hall Home, focusing on the application of support principles, safeguarding procedures, and the benefits of a person-centered approach. It explores ethical dilemmas and conflicts that may arise in care settings, along with the implementation of relevant policies, legislation, regulations, and codes of practice. The report evaluates the impact of these factors on organizational policy and practice, examines the theories underpinning the work of care workers, and analyzes the influence of social processes on service users. Furthermore, it assesses the effectiveness of inter-professional working and provides recommendations for improving contributions to good practice requirements within Fleetwood Hall Home. Desklib provides access to similar solved assignments and resources for students.

PRINCIPLES OF HEALTH AND SOCIAL
CARE PRACTICE IN THE HEALTH AND
SOCIAL CARE ORGANIZATION
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Table of Contents
INTRODUCTION................................................................................................................................3
LO1...................................................................................................................................................4
Explain how principles of support are applied to ensure that service users are cared for in
Fleetwood Hall Home..................................................................................................................4
1.2 Outlines the procedures that are adopted in Fleetwood Hall Home for protecting clients
and colleagues from harm...........................................................................................................5
1.3 Analyse the benefit of following a person-centred approach with users of health and
social care services......................................................................................................................6
1.4 Explain ethical dilemmas and conflict that may arise when providing care, support and
protection to users of health and social care services................................................................7
LO2...................................................................................................................................................8
2.1 Explain the implementation of policies, legislation, regulations and codes of practice that
are relevant to own work in health and social care....................................................................8
2.2 Explain how policies and procedures can be developed in Fleetwood Hall Home in
accordance with national policy requirements...........................................................................9
2.3 Evaluate the impact of policy, legislation, regulation, and codes of practice on
organisational policy and practice of Fleetwood Hall Home.....................................................10
LO3.................................................................................................................................................11
3.1 Explain the theories that underpin your work as care worker in Fleetwood Hall Home....11
3.2 Analyse how social processes impact on your service users in Fleetwood Hall Home.......12
3.3 Evaluate the effectiveness of inter-professional working for your service users in
Fleetwood Hall Home................................................................................................................13
LO4.................................................................................................................................................14
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Explain your own role, responsibilities, accountabilities and duties in the context of your work
within and outside your own Care/nursing Home....................................................................14
4.2 Evaluate your own contribution to the development and implementation of
organisational policy in your own Care/Nursing Home............................................................15
4.3 Make recommendations to develop own contributions to meeting good practice
requirements in Fleetwood Hall care home in the future........................................................16
CONCLUSION.................................................................................................................................17
REFERENCES...................................................................................................................................18
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INTRODUCTION
The Health and social care has many sections which serve for betterment and satisfying the
needs of the people. They use the philosophy of care to support by implementing their rights.
As per the legislations and code of practices followed by the organization there are certain
rights implemented in order to protect people from certain harm and abuse (Glasby, 2017). The
study of the Fleetwood Hall Home has been discussed in the entire assessment. The
involvement of the CQC refers to the report which determines the factors that are necessary to
improve the conditions of the health care organization.
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LO1
Explain how principles of support are applied to ensure that service users are
cared for in Fleetwood Hall Home
Fleetwood hall home is one of the finest home care outskirts at grounds of Southport. There
are certain principles that are supported to ensure about the services. They are relative to
maintaining the confidentiality and promotion of effective communication (Moss, 2017). There
are certain legislations and code of practices which are essential to run any organization are
encountered as:
A person-centered approach is used to provide services to the users those who need it the
most. Principles are simply rules or guidelines that are measured by the health and social care
settings success. The unlawful activities are controlled through following different lawful treaty
to endure into less favorable practices. The promotion and supporting an individual to fight
against their right is supported. The Equality Act 2010, Diversity practices i.e. Anti-
Discrimination Act 1998 can help service users to protect themselves through dignity and
independence through being taken away from them (Cameron, et al. 2014).
Practices that are promoted through effective communication present other way of supporting
individuals at Fleetwood Hill to interact with others. Under this the sender communicates their
message which is interpreted by the receiver and then feedback is provided (Glasby, 2017). By
supporting the individual to use the technology that can encourage them to be establish their
own practice charters.
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1.2 Outlines the procedures that are adopted in Fleetwood Hall Home for
protecting clients and colleagues from harm
Fleetwood Hall Home is a registered Home care which accommodates 53 people across three
units. The involvement of the people suffering from mental health problem, dementia care unit
and general nursing unit has inspecting 33 people living at the home. Under the Health and
Social Care Act 2008 provides effective measures in order to protect their client and colleagues
from harm and abuse (Whittington, et al. 2015). The two interactive measures are taken
through protection in health and social settings. There are protective service users from harm
and secondly is to safeguard the people. Harm is damageable experiences that are caused
generally by people. And abuse is a violation of individual and humiliating their rights.
Safeguarding of the people through multi-disciplinary work done can be attaining by organizing
and minimizing the risk that face at the home care. The people facing different form of abuse
are treated with training and induction programs to ensure their rights and knowledge about
their workplace (Katkin, et al. 2017). Training is the effective help measure that can be used as
to protect clients from the bodily force. Thus, it includes certain code of practice, rules and
regulations that are handled. The regulation helps to manage the protection of patients from
Harm are legislated under the manual handle operations Regulations 1992 which was amended
in 2000.
 Providing effective training
 Setting health and social care standards for maintaining their personal hygiene
 Reporting for the harm under the Health and safety at work Act (HASWA)1974
regulations to avoid risk of injury
 Following risk assessment measures and put responsibilities that are helpful in reducing
hazards
Thus, the disability discrimination act 1995 and COSHH are some of the regulation associated
with the hazardous measures for the people (Celi, et al. 2017). Applying medicine act 1968
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helps the user to minimize the risk of services user by providing right service user, right
medication and right dosage.
1.3 Analyse the benefit of following a person-centred approach with users of
health and social care services
A person centered approach is the essentially related to individual autonomy. The approach is
applied through Non Directive means through counseling and psychotherapy. The person
centered approach in Fleetwood hall care can associate with the focused service through
fulfilling their needs. For example, the use of the person centered approach helps in improving
the conditions of the people (Andrews, et al. 2015). The individual needs are focused and
guided with right solutions. The person centered approach in Home care enables the users to
control their own lifestyles.
Following a person centered approach enables the service users to take care of them through
counseling and associate them to achieve their long term goals. For example- A person facing
the difficulty in walking so the use of the right wheel chair must be approached.
The care house people or users counseling is mainly approached at Fleetwood Hall home care.
It is humanistic approach that helps them to deal with different think ability people and
perceive them consciously with their thoughts and ideas (Edmonstone, 2017).
The essence of the person centered approach (PCA) regulates on supporting to plan in a way
that any individual can flexibly and innovatively recognizes their needs through inclusive
process.
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1.4 Explain ethical dilemmas and conflict that may arise when providing care,
support and protection to users of health and social care services
The ethical dilemmas is an imperative situation that is faced with much difficult choice which
has to be made among two or more alternative and undesirable ones with equal measures. It is
essentially a conflict between principles and professional values along with the codes of
conduct. The ethical framework associate with the service users at home cares (Minkman,
2016). The problems that are encountered Mr. Y, is that the system of the organization was not
robust in identifying the incidents that take place which ascertain raise level of risk. The women
resident at the Home do not feel safe as the surrounding of the men affect their mental
conditions. Further, the men and women at the home care were sharing the same lounge areas
and bathrooms which raise the conflict as the women did not like sharing these facilities with
men. Even the staff at the home care was not reported on duty at all times. The observation
was made that there were not enough staff which can help in minimizing the risk. As they faced
alzheimers the chances of being transit straps are introduced.
The home’s medicine audits also identified that the management of the medicine was not
robust and indulge in portraying numerous errors in relations to storage, administration and
monitoring of medicines (Almgren, 2017). The discrepancies were not kept as per the principles
of the Mental Capacity Act (2005). People and families that are residing in were not completely
satsifed with the services related to the choice of meals and quality of food.
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LO2
2.1 Explain the implementation of policies, legislation, regulations and codes
of practice that are relevant to own work in health and social care
According to the health and social care services the policy associate with the home care
provides a course of action that are intended with the influence of determining the decision
which portrays that Every child matters. The policies that are used in Fleetwood Care home are
related to the people suffering from mental health and dementia problems (Drummond, et al.
2015). The policy of Every child Matters provides an interface that ensures about the children
having good physique and encouraging them to play and exercise daily as they are sick
medication is the important measure.
The Fleetwood Home care can aim to protect the child from harm and neglect the other
harmful aspects. Under this policy, the caretakers provide love and ensure that their needs will
be fulfilled. Further, it is necessary to maintain the health and safety of the people and children.
The Health and Safety work Act 1974 focuses on minimization of the people from harm and
reporting to the injuries are registered under RIDDOR 1995. The dangerous occurrences that
are invested may prevent future of the people from facing such diseases. The home care staff
ensures about children are not involve in any social crimes and marks on accessing positive
contribution (Hagen, et al. 2017). Under the Rehabilitation of Offenders Act 1974, the people
those who are emotionally, physically or sexually harassed are treated as they suffer from
mental illness. Human right Act 1998 provides a chance to those people who live their lives the
way they want and satisfying their needs.
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2.2 Explain how policies and procedures can be developed in Fleetwood Hall
Home in accordance with national policy requirements
The policies and procedures are developed by individual care homes are relative to the issues
that are potentially harming the people. The principles that are associated with the service care
home is measured with the help of the policies and procedures when developed provide fair
guidelines to the organization. The policies help in creation of the certain rules that are to be
followed in order to run the care home (Celi, et al. 2017). There are local and national policies
that are proposed by the government which help the organization to set their services which
can be voluntarily provided to the users all around.
There are five domains that obtain from the definition of the quality first which provides the
measures to protect patients from avoidable instance. They are:
 Effectiveness and safety
 Enhancing quality of life
 Association with recovery of the ill health
 Treating with respect, dignity and compassion
 Medication on time
Improving the people with the certain disabilities can ensure about the policies that has
increased the diagnosis rates for the people with the dementia and mental health (Dimond,
2016). The service users are treated with respect as they encompass on providing the
dependency of the choice and control. The policy is implemented through increasing the
diagnosis rates.
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2.3 Evaluate the impact of policy, legislation, regulation, and codes of practice
on organisational policy and practice of Fleetwood Hall Home.
The policies, legislation and regulation and codes of practice may encounter with the Care
Standard Act 2000 which was made to reform the regulatory systems and services in England
and Wales. The services that are established at Hall Home provide an independent regulatory
body for social care as the Act includes residential care homes, domiciliary care agencies. The
Act established delivers the practical direction of the best practices for precise health and social
care requirements (Minkman, 2016). The key benefit of including policy, legislation and code of
practices refer to the standards of providing care to the people suffering from dementia and
mental health illness. The CQC report generate on the services offered by Fleetwood Hall home
focus on policies and practices through offering the risk free services. It also protects others
from the severe allegations.
Another act that helps to benefit the working structure of Hall home is the Safeguarding
Vulnerable Group Act 2006 which solves many issues regarding the changes that are made in
the working backgrounds of the clients present in the review of social care (Andrews, et al.
2015). Recommendations regarding the CQC report have introduced new arrangements for
safeguarding the clients. The No secrets policy document has implemented through policies
and procedures to protect vulnerable adults at risk of abuse.
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LO3
3.1 Explain the theories that underpin your work as care worker in Fleetwood
Hall Home
The theories that are underpinned are related to the Human development. One of the most
influential factor that relates to the indulge people in interacting with each other is focused. It
helps them to deal with the stressful situation as the matter of fact (Edmonstone, 2017). The
theories of human development provide the ratio of factors that are essential for making up
individual’s personality and emotional. The Fleetwood Hall Home focuses on the system that
works for betterment of the service users. There are certain applications through which the
individual can survive in an appropriate manner through enhancement of the awareness,
knowledge and literacy of the individuals.
The effectiveness of the providing services in an appropriate manner also requires support of
the external agencies like NGOs and other social organization. The Fleetwood Hall serves the
Mrs Y as she is unable to walk and normally transit on the wheelchair so through her human
behavioral practices enable them to provide clear timeframe and improve quality of care
(Almgren, 2017).
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