This report provides a comprehensive analysis of the Care Quality Commission (CQC), a UK-based healthcare and social care regulator. It begins with an introduction to business analysis and planning, emphasizing the CQC's role. The main body of the report details the services provided by the CQC, including care homes, residential care, dental services, and clinics. It then delves into research methodologies, specifically focusing on qualitative research, its advantages, and disadvantages, and its application within the CQC. The report further examines integrated working within healthcare, highlighting its benefits for patient care, especially for the elderly and those with mental health issues. Service user engagement and its impact on CQC services are also discussed. Finally, the report includes a section on budget planning and financial data, offering insights into the financial aspects of the CQC's operations. The report concludes with a summary of the key findings and includes a list of references.