Digital Care Solution Project Management for Werris Creek Hospital, AU

This project details the development of a digital care solution for Werris Creek Multi-Purpose Service hospital in Australia, aiming to enhance patient connectivity and streamline data management. It identifies the problem of outdated marketing methods and the need for a digital system to improve patient engagement and data storage. The proposed system includes features like a digital catalog of services, contact information, sales records, and automated patient data storage, offering benefits such as improved brand image, increased staff efficiency, and enhanced customer satisfaction. The project quantifies approval factors, estimating a 15-week completion time with a development cost of $74,235 AUD and annual operating costs of $19,480 AUD. A cost/benefit analysis anticipates tangible benefits like increased revenue and reduced costs, as well as intangible benefits like improved employee satisfaction. The project also addresses organizational, technological, resource, and schedule risks, proposing mitigation strategies. Finally, it establishes the project environment, outlining necessary tools, software, work environment considerations, processes, and procedures. Desklib provides access to similar projects and solved assignments for students.

Project 1 project
management

Contents
Identify the problem....................................................................................................................................4
Problem Description ...............................................................................................................................4
System Capabilities..................................................................................................................................4
Business Benefits.....................................................................................................................................4
Quantify Project Approval Factors...............................................................................................................5
Estimated Time for Project Completion...................................................................................................5
Development Costs for the Project..........................................................................................................5
Estimated Annual Operating Costs..........................................................................................................6
Cost/Benefit Analysis...................................................................................................................................6
Anticipated benefits................................................................................................................................6
Estimated annual benefits.......................................................................................................................7
Risk and Feasibility Analysis.........................................................................................................................7
Organizational Risks and Feasibility: .......................................................................................................7
Technological Risks and Feasibility: ........................................................................................................8
Resource Risks and Feasibility: ................................................................................................................8
Schedule Risks and Feasibility: ................................................................................................................8
Establish the Project Environment...............................................................................................................9
Project tools and software.......................................................................................................................9
Work Environment..................................................................................................................................9
Processes and Procedures.........................................................................................................................10
Reporting and Documentation: ............................................................................................................10
Programming: .......................................................................................................................................10
Testing: .................................................................................................................................................10
Deliverables: .........................................................................................................................................10
Code and Version Control: ....................................................................................................................11
Schedule the Work:...................................................................................................................................11
Work breakdown structure: ..................................................................................................................11
Gantt chart ............................................................................................................................................12
REFERENCES..............................................................................................................................................13

Identify the problem
Problem Description
Care solution Werris Creek Multi-Purpose Service hospital in Australia is one of best
hospitals’ that’s providing services to large number of people. Also, the hospital provides all
the basic medical care facilities to aged and young people through its efficient nursing staff.
Furthermore, for expanding into newer region the old methods of customers selling and
marketing is not good (Picciotto, 2020). Also, with the growing of digital technologies the
client seeks to build the digital management system that will help in connecting with its
patient easily and also stores the entire relevant database for the future references.
System Capabilities
 Website would be show all the services and prices in form of digital catalogue so that
each patient is able to access desired information for the hospital.
 It will display the contact and mail address along with the current and upcoming
locations of the hospital (Stanitsas Kirytopoulos and Leopoulos, 2021).
 The system would provide report and sales records of the patients over the certain
period of time
 Furthermore, through this system all the information related to the patient would be
stored automatically and in right format that will help in providing ease.
Business Benefits
 It will help in building the brand image of the hospital in various areas
 Time efficiency and productivity of the staff would also be increased to higher
level.
 Through the friendly website interface there would be increased customer base
that would help in generating more profits in the future
 Staff errors would be reduced and thus unnecessary cost involved in various areas
could be avoided.
 Enhanced customer satisfaction through the quick response and the accurate
knowledge to its current services and billing process.

 Better advertising and discounts could be offered through this system that will
help in attracting more customers towards this hospital in the future.

Quantify Project Approval Factors
Estimated Time for Project Completion
The total 5 working days and in which 8 hours per day would totals to 40 working hour per
week for completion of this project successfully over estimated 15 weeks
Development Costs for the Project
For developing such type of system within the hospital below is detailed list of the cost
that would be involved in completing it in best manner. Furthermore, the detailed
calculations of all employees are been provided below:
Serial
number
Particulars Amount (AUD)
1 Project manager $15975
2 System developers $50400
3 Graphic designers $5040
4 Licensing $1500
5 Office expenses $1200
6 hosting service $120
7 TOTAL $74235
1. The average salary that is been provided to the project manager in Australia is
approximately 71 dollar per hour. Thus, we need one manager that would handle all the
daily progress of the project and would work for 15 hours per week in around15 weeks
71*15*15= 15975 (AUD)
2. Average software developer that is paid in Australia is 56$ per hours and thus two
developers that would work for 30 hours per week would (Software Developer average
salary in Australia 2022, 2022)
30* 15*2*56= 50400 (AUD)
3. For one graphic designer for handling the website we would provide approx. 42$ per
hour to one of the designer that would work for 8 hours per week in 15 weeks
42*8*15= 5040 (AUD)

4. There are various software licenses required such as Skype, SQL, Microsoft 365 etc. that
would approx. total up to 100$ per week in 15 weeks
100*15= 1500 (AUD)
5. GO4HOSTING provider standard server would cost approx. 40$ per month for at least a
period of 3 months
40*3=120 (AUD)
6. Average Office Space rent in Australia per working week is approximately 80$. Thus, for
15 weeks the rent required is
80* 15= 1200(AUD)
Estimated Annual Operating Costs
Below is estimated operating cost given below if the system requires any kind of new changes
within the working.
Summary of the operating cost estimated
Recurring expenses Amount in AUD
1.Maintenance 12000
2.Hosting 480
3.Licensee 7000
Total 19480
1. For hosting cost that has been listed earlier and thus based on that
40*12= 480
2. licensee cost for MySQL Enterprise Edition is 5000$ = 7000$
3. Maintenance cost would be around 12000$ for data and other website related
Cost/Benefit Analysis
Anticipated benefits
These are the benefits that are estimated to be derived out of the project and could be
categorized under the two categories of tangible in terms of money and non-tangible in
terms of accuracy.
Tangible benefits: through this project the hospital would be able to earn higher amount
of revenues as it would be able to save the time of hiring new staff for various works

and also the customer base would be enhanced through online booking system been
made available (Barbosa, Salerno and et,al., 2021). Also, there would be reduction in the
traditional marketing activities and cost of printing and stationary that would be
otherwise involved while using the old methods of carrying out the operational works.
Intangible benefits: employees would feel satisfied with lesser amount of work that
needs to be done and also customer would be able to experience the best of services.
Furthermore, through development of certain membership programs the firm would be
able to attract more number of patients to avail various services of the hospital in the
future.
Estimated annual benefits
Annual Benefits
Sr. no Benefits Amount (AUD)
1 Increased in local and
online revenues
80,000
2 reduced wages 90,000
3 reduce equipment’s costs 7000
4 reduced overall marketing
cost
2500
1. It is projected that there will be a 20% increase in total sales of the business and currently
estimated annual revenue of the business is A$ 400,000. Which means revenue increase
is: 20% x 400,000 = 80,000 (AUD).
2. If there is cutting three nursing staff from the old records the average wage of each
employee is A$30,000 per year. The estimated cost saving is: 3 x 30,000 = 90,000
(AUD).
3. With installing the completely new online system, the business no longer needs to print
old records manually on paper and therefore the projected cost saving is 7,000 (AUD).
4. With the new system, the business does not require to print posters and brochures for
promoting hospitals services and thus project cost saving is 2500 (AUD).

Risk and Feasibility Analysis
Organizational Risks and Feasibility:
There are several risks which lies in an organisational that needs to be taken care of in
order to analyse the practicality of the project or a plan. Various risk and factors can be such as
the unfamiliarity of the new online system can make people really hesitate to use it as they are
only familiar with the manual technique of working. Also there lies insecurity of job due to high
automation of the operations which may come out to the professional as a negative factor which
threatens their jobs. As the new system will require new knowledge of the online based system
and website (Smith and et.al., 2019). In order to deal with all these types of risks various
measures can be taken such as interaction with the new system and providing training to the
employees
Technological Risks and Feasibility:
There are list of various potential risk that lies with the implementation of the online
system such as the risk of facing difficulty while implementing the payment system which is
online based. Bringing the new database which will keep the data in a very protective form and
recording the data in this database is also a risk. Also, the risk of making a highly automated
system which cannot bring the best productivity of the employees. These risks can be solved via
incorporating various techniques and tools to easily migrate the data and improving the user
interface of the website which gives the best customer experience and preparing the existing
employees and professionals in such way that it enhances the productivity of the entire work
(Alim and et.al., 2020).
Resource Risks and Feasibility:
resource risk exist in various forms such as the increase in the cost of the projects due to
inflation and other requirements. The problem of having insufficient skills for programming and
developing which are necessary for the effective implementation of the project or plan. Also, the
problem of conflicts between various team members can affect the project. These can be
alleviated by maintain a track record of budget allocation & use, providing necessary education
to the staff or hiring other talented staff which effectively work on the website and trying to
introduce the collaborative working culture which enhances the capability of team work in order
to reduce the chances of conflicts.

Schedule Risks and Feasibility:
potential schedule risk which can affects the project or plan are, receiving the unexpected
needs and requirements regarding the project from the client. Putting forward very unrealistic
schedule which makes the work process really difficult. Also, the risk of poor planning and poor
time management can high impact the entire work. All these above risks can be avoided by
undertaking the measures like conducting effective meeting which elaborates the client
requirements in advance, also pre planning the schedule few days or weeks before which can
give the enough time to adjust accordingly (Choi, Jebelli and Lee, 2019). Further the habit of
reporting on each task completion can maintain a very clear schedule.
Establish the Project Environment
Project tools and software
This would help in capturing all the relevant information through using various
software tools and would be closely managed by certain members that are involved in this
project.
Information Captured Electronic Tools Who Can Update/View
Communication Skype Project development team
Project report and analysis MS word, MS excel Whole project team
Scheduling of projects MS project Manager
Projects task WBS Manager
Models and diagrams Adobe CC Suite Both graphic designer and
project manager
Client Documentation Microsoft word Project manager
Work Environment
category item description
software Microsoft Office
365
Reporting ,team communication and documentation
Microsoft Project
2019
For scheduling various tasks

Adobe Creative
Cloud Suite
For graphic designing
Hardware HP monitor
Logitech
Wireless Mouse
For workstation activities
Will be used with the system for selecting tasks
Dell headset To use for communicating with others
Physical
environment
Printers and
Scanners
There would be 2 printer and one scanner for
documents of patients and other data
Projector One at board room and meeting area
Whiteboard To display any important information
Support staff Technical staff For resolving and technical issue at workplace
Reception staff For receiving any visitor or any other for query.
Processes and Procedures
Reporting and Documentation:
All the documenting of the team and client meetings would be carried out on the MS
word by the manager so that clear understanding might be gained easily (Rodríguez-Rivero and
et,al., 2020). Furthermore, the progress report would be personally sent to the client over the
mail so that if any changes required might be made accordingly. Also, all the documents would
be saved through using the one drive so that no relevant data is lost and also important files
might be easily recovered by the project manager. Also, all the informal meeting and discussion
would be done over the Skype to all the members. Furthermore, the manager would
communicate all the relevant information through MS word reports so that work is carried out
properly.

Programming:
specific programming task would be circulated among all the team members by the
project manager and would be done through the Microsoft project software tool. Furthermore,
there would not be any special team leader appointed as all the team members are highly
experienced and therefore would be directly controlled by the project manager
Testing:
Both programmer and user tests would be done and also the developers would help in carrying
out the testing scenarios so that project could be finalized by project manager (Mohammed, Al-
Jubori and Kasim, 2019). Also, the user acceptance testing would be carried out after the project
development. Moreover, all the testing reports would be reviewed by project manager and
archived digitally.
Deliverables:
The final deliverable would include the client website, sales management, customer
database, final client reports and administrator user credentials. Furthermore, the deliverable will
undergo user acceptance testing and through modifications.
Code and Version Control:
all the relevant updates are maintained through Git so that conflict might be avoided.
Also, possible errors found through Git would be send to Git issues tracking (Pace, 2019).
Schedule the Work:
Work breakdown structure:
All the activities that would be carried out during the development of the subsystem are
been described below. Also, through such division there would be proper tracking of the
activities by the project manager and also the projects might be measured.
Task ID Task description Duration
Project planning
Meeting with the client and
taking approval
2 hours
Project team meeting 1 hours

Planning and scheduling of
activities
3 hours
Analysis of tasks
Documenting reports from
client findings
1.5hours
Discussing with team 1 hours
Modeling the user activities 1.5 hours
Design tasks
Designing components of
software
2 hours
Design of website layouts 2.5 hours
Review of the design with
team
0.5 hours
Delivering the reports to client 1 hours
Build task
Coding of customer database 1hours
Integration of the database 1.5 hours
Testing
Performing programmer
testing procedures
1.5 hours
Meeting with client to deliver
first stage deliverables
1hours
Writing report of test results 2 hours
Gantt chart
The project was designed through using the MS project software that is best tool in organising
and scheduling various activities that need to be completed on time for development of best
subsystem

Task Name Duration Start Finish Predecessors
Project planning 4 days Fri 8/12/22 Wed 8/17/22
Meeting with the
client and taking
approval
1 day Fri 8/12/22 Fri 8/12/22
Project team meeting 1 day Mon 8/15/22 Mon 8/15/22 2
Planning and
scheduling of activities 2 days Tue 8/16/22 Wed 8/17/22 2,3
Analysis of tasks 3 days Thu 8/18/22 Mon 8/22/22
Documenting reports
from client findings 1 day Thu 8/18/22 Thu 8/18/22 4
Discussing with team 1 day Fri 8/19/22 Fri 8/19/22 6
Modeling the user
activities 1 day Mon 8/22/22 Mon 8/22/22 7
Design tasks 5 days Tue 8/23/22 Mon 8/29/22
Designing
components of
software
2 days Tue 8/23/22 Wed 8/24/22 8
Design of website
layouts 1 day Thu 8/25/22 Thu 8/25/22 10
Review of the design
with team 1 day Fri 8/26/22 Fri 8/26/22 10,11
Delivering the reports
to client 1 day Mon 8/29/22 Mon 8/29/22 12
Build task 4 days Tue 8/30/22 Fri 9/2/22
Coding of customer
database 3 days Tue 8/30/22 Thu 9/1/22 13
Integration of the
database 1 day Fri 9/2/22 Fri 9/2/22 15
Testing 7 days Mon 9/5/22 Tue 9/13/22
Performing
programmer testing
procedures
2 days Mon 9/5/22 Tue 9/6/22 16
Meeting with client to
deliver first stage
deliverables
2 days Wed 9/7/22 Thu 9/8/22 18
Writing report of test
results 3 days Fri 9/9/22 Tue 9/13/22 19

REFERENCES
Books and Journals.
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development perspective. International Journal of Project Management.. 38(8). pp.474-485.
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into project management: The case of construction industry. Journal of Cleaner
Production. 279. p.123774.
Barbosa, A. P. F. P. L., Salerno and et,al., 2021. Configurations of project management practices
to enhance the performance of open innovation R&D projects. International Journal of
Project Management. 39(2). pp.128-138.
Rodríguez-Rivero, R. and et,al., 2020. Applying the strategic prospective approach to project
management in a development project in Colombia. International Journal of Project
Management. 38(8). pp.534-547.
Mohammed, H. J., Al-Jubori, I. A. M. and Kasim, M. M., 2019, August. Evaluating project
management criteria using fuzzy analytic hierarchy Process. In AIP Conference
Proceedings (Vol. 2138, No. 1, p. 040018). AIP Publishing LLC.
Pace, M., 2019. A correlational study on project management methodology and project
success. Journal of Engineering, Project, and Production Management. 9(2). p.56.
Mavi, R. K. and Standing, C., 2018. Critical success factors of sustainable project management
in construction: A fuzzy DEMATEL-ANP approach. Journal of cleaner production. 194.
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Choi, B., Jebelli, H. and Lee, S., 2019. Feasibility analysis of electrodermal activity (EDA)
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Alim, M. A. and et.al., 2020. Feasibility analysis of a small-scale rainwater harvesting system for
drinking water production at Werrington, New South Wales, Australia. Journal of
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Smith, W. and et.al., 2019. Intensive community treatment and support “Youth Wraparound”
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Online
Software Developer average salary in Australia 2022. 2022. [Online]. Available through:<
https://au.talent.com/salary?job=software+developer>.