MG410 Career Viewpoint: Career Action Plan and Personal Analysis

This project delves into a comprehensive career action plan and personal analysis centered on the retail sector. The student begins with an introduction to the retail industry, highlighting its growth and significance in the economy. The main body comprises a detailed personal analysis, identifying strengths and weaknesses, particularly in skills crucial for a Merchandise Administrative Assistant role, such as problem-solving, flexibility, communication, and customer service. A career action plan is then developed, outlining SMART objectives and timelines for skill development, including communication, computer, problem-solving, and customer service skills. The project also includes a sample Curriculum Vitae (CV) and concludes with a summary emphasizing the importance of personal analysis and career planning. The student uses this information to identify areas for improvement and to create a strategic plan to reach career goals in the retail industry, demonstrating self-awareness and a proactive approach to professional development.

PROJECT

INTRODUCTION.................................................................................................................................3
MAIN BODY........................................................................................................................................3
Personal analysis...............................................................................................................................3
Career action plan..............................................................................................................................5
CONCLUSION.....................................................................................................................................6
REFERENCES......................................................................................................................................7

INTRODUCTION
Retail sector is fast growing as well as have large part in development of economy.
My interest area is in retail sector as a get job opportunity of merchandise administrative
assistant. In this my job role will be planning product range, stock, maintaining proper record
of data, managing training of new staff, working closely with other team to carry out
planning,building awareness of competitors move, gathering information on customers and
many more. Along with this, there is requirement of several skills such as problem solving,
self motivated, flexible, communication, interpersonal skills, customer service, sale skill,
computer skills and so on. This project will going to conduct personal analysis as well as on
the basis of that career action plan will be developed which include CV.
MAIN BODY
Personal analysis
I want to be part of retail sector in future because it is fast growing industry and play
important role in development of economy at wide level. I want to work as an Merchandise
Administrative Assistant in retail sector in that there are several job roles which i have to
perform such as planning product range, stock, maintaining proper record of data, managing
training of new staff, working closely with other team to carry out planning, building
awareness of competitors move, gathering information on customers and many more. For
performing these activities there is requirement of numerous skills as well as knowledge like
problem solving, self motivated, flexible, communication, interpersonal skills, customer
service, sale skills, computer skills and many more. It is not possible that particular person is
good in every skills so for determining that In what skills i am good or not I will conduct
personal analysis. It is an framework by using which individual can do own analysis for
identifying their strengths and weakness. Along with this, through personal analysis area will
also identify which require to be develop. Explanation of these are as follows :-
 Problem solving: This ability is required in each activity as issue emerges in each
activity and bosses esteem individuals with critical thinking capacities as it brings
about viable dynamic. Such individuals have great character which is required in
retail division as they individuals need to manage clients on consistent schedule and
that too vis-à-vis. I am not good in solving problem so i have to work on my problem

solving skills because while working in organisation several problem may rise which
required to be resolve in appropriate manner.
 Flexible: Employers typically recruit the individuals who exhibit unwavering quality
and trust value. Adaptable representatives can without much of a stretch adjust to the
progressions and works past their degree. An adaptable and ward representative
constantly will in general assistance another associate. This aptitude is particularly
basic in retail division particularly in-store work. I am flexible enough to handle
different task in more appropriate manner.
 Self-motivated: The representatives for the most part look for those up-and-comers
who are self-propelled, enthusiastic and positive about work. Such representatives put
their all endeavours to accomplish their work and consistently gain from their mix-
ups. Such representatives will in general work with greater pleasure when contrasted
with the individuals who work for cash. Oneself persuaded representatives are high in
certainty, efficiency, vitality and devotion and every one of these aptitudes are
especially significant in retail division and are profoundly liked. I am motivated
enough for performing retail sector job opportunities.
 Communication: A great and viable correspondence is extremely basic for the all the
situations in retail industry. Individuals in retail are required to be powerful in the
correspondence as they need to spot to clients, different workers and managers. It
likewise incorporates undivided attention which is extremely basic when working
with clients so as to comprehend their requirements and helping them to the best. I
have to develop my communication skills.
 Interpersonal skills: The working in retail includes steady communication with the
clients and others like associates, businesses and so on. Representatives in retail is
required to put a well disposed and grinning face and requires to be tolerant while
managing the clients. Explicit relational aptitudes are adaptability, cooperation,
energy, amicability and so forth.
 Customer service: This is the most basic ability in retail. It requires to be sure and
benevolent to gracefully help to clients in settling any issues they are confronting. For
serving customers in proper manner it is important for me to develop my customer
service skills.
 Computer skills: Every retail work includes some utilization of PC or computerized
gadgets so it gets imperative to have some information in the recorded which will be
useful while applying the activity. Regardless of what the activity is in retail, realizing

how to utilize PC will be of extraordinary assistance. For working in retail sector i
have to develop computer skills.
Thus, I need to develop problem solving skills, communication, computer skills and customer
service. Out of these communication and computer skills are long term as well as problem
solving and customers services are short term. For developing these skills it is important for
me to design career action plan which can be only possible after preparing SMART
objectives for each and every skills.
 I want to develop my communication skills in 40 days by taking participation in group
discussions and presentations.
 I want to development my computer skills in 60 days by online classes.
 I want to enhance my problem solving skills in 20 days through better understanding
and visualising the situation.
 I want to develop my customers service skills in 30 days by understanding need and
want of customers.
Career action plan
Career action plan is individualized plan which individual use to identify career goals
as well as describe crucial steps to pursue those goals. In addition to this, career action plan
are dynamic document which get updated as an individual refine their education and career
goals that are based in experience which they gain.
Skills Actions resources Time line
Communication
skills
Taking participation
in group discussion
as well as
presentations
Atmosphere and
activities for
developing
communication skills
40 days
Computer skills By taking online
classes
Funds for taking
online classes to
develop computer
skills
60 days
Problem solving
skills
Through developing
better understanding
and visualising
Require to
understand as well as
visualise situation
20 days

situation
Customer service
skills
By understanding
needs and wants of
customers
To understand people
in effective manner
30 days
Curriculum Vitae - A CV is a record used to show one's capabilities and apply for work. It
works similarly as a resume and gives definite data about a person's instructive and work
history. Frequently called a CV for short, it is substantially more exhaustive than the run of
the mill resume and therefore can be any longer.
Curriculum Vitae
Name: XYZ
Address: abcd
Email: [e-mail]
Mobile no.: 12345678
Objectives
To work in competitive as well as challenging environment so as to enhance my skills and
knowledge. Also to utilise my skills, knowledge and attitude towards growth of both
organisation and myself.
Education
 Bachelors in Accounts
 Diploma in Art and Design
Skills and Knowledge
 I have basic knowledge about computer
 Communication skills
 Problem solving
 Customer service skills
Declaration
Hereby, above mention all the information is true and fair according to my knowledge as well
as practices.

CONCLUSION
After going through this, entire discussion it has been summarise that it is important
for me to do personal analysis because it will help me in identifying the area which I need to
develop for gaining better career opportunities. In addition to this, after determining area
which required to be develop it is essential to design career development plan because it will
help me in developing my activities in more effective manner.

REFERENCES
Books and Journals
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implementing a state-level professional development plan for secondary transition. Career
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