Career Viewpoint Report: Tourism Industry, Skills, and Action Plan

This report provides a comprehensive career viewpoint focusing on the tourism industry. It begins with an introduction highlighting the importance of career research and skills development, followed by a personal analysis of strengths and weaknesses relevant to a career as an HR manager in the tourism sector. The report identifies key skills such as consumer service, time management, networking, and innovation. It then presents a detailed career action plan, outlining short, medium, and long-term career goals, along with a self-assessment summary. The report concludes with a Curriculum Vitae, including educational qualifications, computer proficiency, and personal details. The report emphasizes the growth and opportunities within the tourism industry, the importance of professional development, and the skills necessary for success. Finally, it provides a list of references used in the report.

CAREER
VIEWPOINT

Table of Contents
INTRODUCTION...........................................................................................................................3
PERSONAL ANALYSIS................................................................................................................3
CAREER ACTION PLAN..............................................................................................................5
Curriculum Vitae.............................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Career research is an essential for an individual to conduct as it makes easy to identify the
skills and capabilities which needs to be developed to achieve strong job position in reputed
organisation. For this, an individual need to conduct skills audit so that further action can be
implemented for developing weak areas. The present assignment report is based on the
requirements needed to get employment opportunities in Tourism industry which grows rapidly
from last few years. The report discusses the strengths and weaknesses of an individual to attain
good job position in retail industry along with the career action plan to develop weak areas.
PERSONAL ANALYSIS
The tourism industry is known to be the new developed and successful industry within
the line of UK. This sector has seen many innovations and growth in preceded time which paved
the way for flourishing future of tourism and leisure. This sector budded with various
opportunities for coming generations such as employment, research and innovations in related
industries also. The growth of this sector has mark on the country's rise also. Such major growth
of any industry credits the county economic development also. Such developments motivate the
youth to be more proficient and this rises the importance of being professional in life resulting in
increased opportunities for individual career. Based on this, becoming HR manger is an
interesting career in this industry as this will allow me to make use of strengths and knowledge
in this field. This industry will provide me with new opportunities also. Being an HR manager, I
will hold this responsibility and accountability to use and contribute to my full potential to this
position and will try to work truly and in best possible manner. For this, I will be required to
possess these skills and knowledge to get successful ahead;
Skills required Consumer service skills: As a manager I need to give the best hospitality to the
customers as by giving them better services and attending them politely, they should keep
check on the needs and the services of the customers. Thus, As HR Manager I need to
train their employees for the attending their customers variably and making them
comfortable with a healthy environment. The main aim of the managers should be to
provide the best hospitality and give them best service so they may choose that all over
again.

 Time management skills: The HR managers have to be smart in managing time skills as
they should timely make their employees to provide services to the customer they will
have to keep check on the working of every employee, there should be organised proper
training sessions for the employees about time management in providing room services,
food, beverages and other basic requirements of the customers. There should also be a
timely hiring by the managers whenever it is needed and managers should keep check on
all the resources so there may not be any scarcity in any department.
 Networking skills: The HR Managers has the most important role as they have to
coordinate with all the employees so there should be proper networking between all the
employees and leaders. As for the tourism it is important to give the customers better
services so the manager should contact with all teams and keep check on there working
zones so as there may not be any delay in services provided to the customers. Managers
should focus on recruiting such employees who works as a team to increase the networks
of their organisation. And which tries to contact with the customers with various new
offers and launching.
 Innovation and strategic management: The HR managers should make such policies
which gives new innovation to the organisation and should try to make such strategies
which helps in increasing the profit of their company, there should also be hiring of new
employees be made by the managers on the basis of their skills and abilities through
which they may attract more customers.
Apart from this, I have some strength and weakness which help me in getting work done
related to my profession within effective manner. Explanation of these are as follows: -
Strength – There are several strengths of me which help me in working as a Store manager.
Explanation of these are as follows: -
Consumer service skills: The consumer service skill refers to effectively addressing the
consumer needs and wants. The manager can address consumers efficiently when they know
and understands there needs and wants. The thorough understanding of consumer action and
behavior is necessary to guide them in tourism industry. This is my strength as I have strong
interpersonal skill. Being an HR manger this is the basic quality to must have.
Time management skills: The time management refers to the management of time in an
efficient and smart way. As with every services being digital it is necessary to manage and
dedicate time well. The presence of this quality shows the discipline of an professional person. I
have this as my great strength and possessing this skill shows the punctuality and respect in
understanding the others and own time well.

Health prevention measures: The Health prevention measure is the skill which means to
live healthy by adopting the healthy lifestyle a practices. This skill is my strength as I am greatly
organized with cleanliness and believe in living healthy lifestyle by adopting basic hygiene and
cleanliness. The diet should also be full of proteins, nutrients, calcium etc. which give us the
energy to work efficiently.
Emotional intelligence: The Emotional intelligence is the skill which comprises of
handling and understanding one's emotion and behaviour well. This is my strength as I have
great understanding of human behaviour and possess strong interpersonal skill. This is an must
have quality for any HR manager as their main role is to interact and communicate with
individuals. In tourism industry understanding one's behaviour is necessary as then only it will
help in guiding the consumers well.
Weakness – Apart from strength I have some weakness also explanation of these are as follows:
 Networking skills: The presence of networking skill means the relations to maintain and
develop the professional and social contacts. This is an art of developing the relations
which help in acquiring the opportunity. This is my weakness; I am acquiring this skill by
maintaining the close contact on Linked In. The Linked In is the social networking site
that helps in developing the networking skills.
 Innovation and strategic management: This skill represent identifying the innovative
ways of doing things. It enhances the creative thinking of an individual which involves
thinking outside the box which means using some new way to address the things. This is
my weakness and I am honing this skill by playing more puzzles which will enhance my
creativity and innovation thinking patterns.
CAREER ACTION PLAN
Career action plan is referred to as the planning document which is dynamic in nature
and owned and manage through the young people who are intended for reflecting their
enhancement for the career development learning.
Self-Assessment Summary Statement
Career Motivators in my current position:
in my whole career, the person who is my role player is the owner of shop. Moreover the
workforce also help me in overcoming my weakness and allow me to use my strength.

Skills and Competencies to be develop:
there are many Skills which I want to acquire which includes time management skill, public
speaking skill and the presentation skill as it will help me in doing my job roles efficiently.
Vision of Future career Directions:
Career Goals
Short term(1year)
My short term goal is to acquire the skills like public speaking, presentation skill and time
management.
Medium Term (2-5years)
My medium term goal is to have regular improvements in my skills and knowledge and also
the performance so that I can grow my professional career and obtain job stability.
Long term (5+ years)
My long term goal is to take grab opportunity in business environment so that more
opportunities can be attracted.
Curriculum Vitae
General Details
Name- XYZ
Address- 80, London Street
Contact no.- 893636579998
Email id- XYZ567@gmail. com
Career objective- To take such position where I can use my skills in order to enhance my
overall productivity.
Experience level- Fresher

Qualification
Educational Qualification University Grades
Bachelors in Business
Administration
University of London 7.8
Computer proficiency-
 MS office
 MS PowerPoint
 MS Excel
Personal Details
Date of Birth- 19th September 1987
Languages Known- English, French.
Industry knowledge - Marketing
Declaration :
Hereby, I had declare that above mention information is true and fair according to my
knowledge.

CONCLUSION
The present research brings good experience for me as it provides an opportunity to
identify my skills and abilities along with the weaknesses which I need to work on. For this, I
conducted skilled audit in order to acquire knowledge about the areas which I am good and bad.
After which, I prepared career action plan to improve my weak areas.

REFERENCES
Books and Journals
Bagga, G., 2013. How to keep the talent you have got. Human resource management
international digest, 21(1), pp.3-4.
Gati, I., 2013. Advances in career decision making. In Handbook of vocational psychology (pp.
199-232). Routledge.
Koc, E and et. al., 2014. Are internship programs encouraging or discouraging?—A viewpoint of
tourism and hospitality students in Turkey. Journal of Hospitality, Leisure, Sport &
Tourism Education, 15, pp.135-142.
Wang, Y.F., 2013. Constructing career competency model of hospitality industry employees for
career success. International Journal of Contemporary Hospitality Management, 25(7),
pp.994-1016.