Career Development Plan and Management Development in Organizations

This report provides a comprehensive overview of career development planning and management development within organizations, particularly focusing on the tourism industry. It begins by comparing various management styles, including autocratic, consultative, democratic, chaotic, and persuasive, and discusses associated leadership characteristics. The report analyzes the communication process within an organization, highlighting the importance of effective communication for team management and decision-making. Furthermore, it examines organizational culture, emphasizing the significance of shared beliefs and teamwork. A SWOT analysis is conducted to evaluate managerial skills, identifying strengths, weaknesses, opportunities, and threats. Finally, the report discusses the setting and prioritizing of objectives and targets to enhance organizational performance. Desklib provides access to this and other solved assignments, offering students valuable resources for their studies.

CAREER DEVELOPMENT PLAN AND MANAGEMENT
DEVELOPMENT
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Executive Summary
The institution can help an individual to acquire the knowledge that is needed to manage a team.
However, in order to master the knowledge the person needs to practice those skills continuously
in a practical situation facing real problems. The career of the professional is the way to
improving the learning of the Managerial Principles he or she has learned at the institution. The
trainee should always be able to understand where his career is going at. The person will also
evaluate that what are the places he or she can improve to give it a right turn. The following
project highlights all this areas according to the perspective of an individual.
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Table of contents
Introduction.................................................................................................................................. 4
Task 1.......................................................................................................................................... 5
Task 2.......................................................................................................................................... 9
Task 3........................................................................................................................................ 11
Task 4........................................................................................................................................ 13
Conclusion................................................................................................................................. 15
References................................................................................................................................ 16
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Introduction
The travel and tourism industry is the most uprising industry for now. It is the most lucrative
industry owing to the fact that it is drawing maximum profits for the country. The management
of the organisation which is involved in this industry is very important. The management of an
organisation related to tourism industry requires a proper style of management that involves
designing and planning the organisational structure as to foster development of the organisation
and help develop the business of tourism. It will also cater to the growth of the business.
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Task 1
A. Comparison of various management styles and discussion of leadership characteristics
The various styles of management with the leadership characteristics are
● Autocratic
This is a typical management skill where the manager commands the employees to perform a
work. The employees of an organisation get fear and thus they abide by the rules of the
organisation. The company also has some clear set of goals and skill through which the
employees follow regularly (Goetsch and Davis, 2014, p.13). However, there also lay some
benefits pertaining to this autocratic style too. Each employee of the organisation holds a specific
role in order to proceed with the job. This style 3 is however useful during the crisis as during
that the top-down management doe s not performs well.
● Consultative
There is a lot of difference from the above style as it compiles the interference of the employees.
There is regular feedback taken from each of the employees. Here in this style, the management
takes the concerns of the employees, which helps them at the time of taking decision also.
During the time of crisis there is also a top-down management, which holds down every power,
also manipulates the whole team so that they can work accordingly. This happens mostly in case
when the team is incapable to finish the job in the speculated period.
● Democratic
As similar to the decisions taken by any political party, here the major decisions are taken on a
basis of voting. The majority wins the decision, which helps that there is no single decision
taken. This style of democratic typically tells that the meeting should be held among all the
members of the organisation wither face to face meeting or may be in an online meetings too.
● Chaotic
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This is the situation, which arises when the manager tries to take all the controls without giving
any specific structures to be followed by every individual of the organisation. This happens in
the case of any flat organisations too. The flat organisations are small with very less number of
the employees. Moreover, this situation comes in the project when there is a capability of the
team, but the manager is tackling the project in a difficult way. Moreover, an efficiency of
enough skills and the power of taking the right decision at the right time may lead to this type of
effects.
● Persuasive
Here in this type of strategy, the managers still take down or commands his own decisions for
controlling the whole situation (Luthans and Doh, 2018, p.12). The management takes every
measure in order to understand the problems of the employees, thus, as a result, they always try
to retain their existing employees by trying to solve the problem. This greatly means that the
employees may always feel that they are not left alone; hence, as a result, it helps in boosting the
employees of the organisation.
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B. Communication Process in the Organization [AC 1.3., M1]
In order to manage a team properly, the manager should be able to connect with his team most
frequently (Coombs, 2015, p.145). The manager should clearly express what he or she wants to
say in order to avoid confusion among the employees. According to Cardon and Marshall (2015,
p.289), the communication structure should also be reciprocal, which means the employee
should be able to contact their immediate manager whenever they face any problem.
Figure 1: Structure and Communication among the Senior Managers
(Source: trafalgartmc.com, 2018)
In Trafalgar Tours, the management of the organization is trusted on a group of five managers
who looks after five different departments of Trafalgar Tours, namely Finance Manager, IT
Manager, Human Resource Manager, Customer Grievance Addressing manager, and Sales
Manager. Effective communication is an important feature of the senior Managers leading the
organization at Trafalgar Tours. At the starting of a new project or job each of the managers
sits for a meeting with the core members of the respective department. The members are
entrusted to inform the subordinates of the organization about the end results and decisions taken
at the meet.
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As per Men (2014, p.282), a transparent Communication System also keeps the team always
motivated. It is widely regarded that a motivated team can deliver the job more efficiently and
swiftly than a de-motivated one. The motivated team would also likely to be eager than the other
team to match up the performance level as decided by the senior managers. At Trafalgar, the
group of senior managers frequently communicates with the core members who are the group of
the Assistant Managers. The best part is that the subordinates including the group of assistant
managers look up to the Senior Managers as Role Models.
As per Jin et al. (2014, p.75), an effective Communication System among the senior authorities
can make the Decision Making Process of an Organization faster than the usual. In the
Organization the senior managers are responsible for the quick flow of information in the
Administrative Hierarchy. The employees also feel associated with the Organization and this
helps them to relate themselves with the motto and objectives of the Organization.
Apart from these, Trafalgar Tours follows a very unique and updated path of Communication
that deserves a special mention here. The group of Senior Managers, headed by IT Manager
operates their own Trafalgar HRM Software, which is actually a Local Network through which
the employees can share important work-related messages, documents, and emails among them
under the purview of the managerial group.
B. Analysis of organisational culture
The shared beliefs of the employees and the complete synchronisation of the team members by
introducing accurate teamwork further augment the operational process of the company. The
accuracy of the performance by introducing feedback process helps in compete merging of the
organisational culture within the company. The organisational culture of the company further
states that different cultures of employees are seen in the company that are ready to show equal
priority rights that are necessary for the betterment of the company. Different cultures are
righteously submerged within the business operation that is ready to mix up with the other
employees of different cultures (Carlsson Hauff and Nilsson, 2017, p.351). This synchronisation
further states that the company is ready to accept any ordination steps that can help in improving
the efficiency of the company. The organisation has reported a current change in the database
management system where inclusion of cloud computing has been implemented by the company.
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The current database management system has further stated that inclusion of feedback rating
software within the data structure can help in collecting the responses electrical and this process
can further help in augmenting the efficiency and customer retention easily (Goetsch and Davis,
2014, p.13). The process change in the management culture by introducing training and
monitoring process has further been done so that more efficient and effective appraisal and
training could be done more easily.
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Task 2
A. SWOT Analysis of management skills [AC 2.1. and 2.2.]
Nowadays, the tours and travel business has been one of the major business sectors of a country
as the contribution of this sector to the financial growth of a company is remarkable
(Phadermrod et al. 2016, p.42). In order to enhance the area of the tourism business, the
companies have to generate effective services for their tourists. The efficiency of the manager is
one of the key elements to satisfy the needs. Being a prospective manager of the company
Trafalgar Tours, I have able to evaluate the strengths weakness, opportunities and threats of
managerial skill to develop a business and comfort of the customer through a SWOT analysis.
The swot analysis would present the opportunity to understand the importance of the role of a
manager in an organisation. It would also help to understand the relationship between the
employees and the manager within an organisation in the light of the above-mentioned company.
The "S" is SWOT presents the strength of the manager. As a prospective manager, my strength
lies in my skill of communication and managerial expertise. These help me to be able to handle
my team members to generate better services to the customers. The responsibility of the manager
lies in the skill of managing the team and its responsibility at the times of crisis. On possessing
those essential qualities I am able to handle the probable problematic situations.
On the other hand, being a prospective manager my skills and powers are limited to an extent. It
does not allow me to take vital calls that could be on the part of my responsibility. The lack of
cooperation of the staffs is also appeared as one of the biggest trouble to handle my job.
Along with the weaknesses, there are several opportunities for the prospective manager of the
tourism industry. It helps the manager to get a number of facilities regarding the job. The lack of
dominant competition drives the manager to be able to continue his duty without any prior
competition. The internal opportunity lies in the obedience of the junior staffs, whereas the
external opportunity comprises of the offers from other companies to join them.
However, there are several threats like political imbalance, financial crisis, economic instability
that are being the hurdles in the way of my duties and responsibilities. The political issues often
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affect the tourism of a country to get a reduction in the tourist visits. As a result of this, I am
struggling to manage the financial issues regarding the business.
The management skill is the key instrument to lead a company towards the pinnacle of success.
With an effective managerial skill along with the powerful bonding with the employees help an
organisation to flourish in the business (Terzic-Supic et al. 2015, p.25). With the application of
excellent managerial skill, a company would be able to analyse the current market to reduce the
competency. The reduction in the competency and improvement in services would call a greater
number of tourists to enhance the area of business.
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B. Setting and Prioritizing Objectives and Targets
In order to enhance the business of the organisation and the objectives of the organisation are to
be set at first. These objectives will help the organisation to function accordingly. The objectives
that are set have to be arranged as per the priority of the organisation towards achieving it. The
priorities of the hospitality organisation are relative to provision of better services of hospitality
to its customers, going in accordance with the market trends as well as customer's preferences. It
also requires setting the pricing as per the economic status of the country and the economic
condition of the target audience.
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