Management Skills, Career Development, and Plan of Action

This report focuses on the development of management skills for career advancement within the hospitality industry, specifically targeting the Hilton hotel. It addresses the importance of communication skills, highlighting both verbal and non-verbal aspects, and the need for improvement in international communication. The report also emphasizes the significance of leadership skills, time management, and problem-solving skills for career progression. A personal development plan is outlined, including objectives, timelines, and actions to improve these skills. The plan includes participation in seminars, guidance from supervisors, and relevant coursework. References from various academic sources support the findings and provide context for the analysis. The report aims to provide a comprehensive overview of the skills and strategies needed to succeed in a management role within the hospitality sector.

Management
Task 4

 I am looking to develop my career in Hospitality industry organization like
Hilton hotel which is having various opportunities to gain higher position
through contributing in the organization culture, following the direction
and process proposed by management. There are some skills that have and
requires for managerial activities:
Communication skill
 In order to work in Hospitality industry, I need to be good at
communication as it helps in making interaction with local and
international visitors.
 According to self evaluation, I have analysed that I have good command
over verbal and non verbal communication. In spite of that, I have to make
improvement in verbal communication for dealing with the international
visitors.
4.1 Own managerial and personal skills will support towards
career development

Leadership Skills:
 For achievement of high position and recognition to top management I
need to development skills .
 I have knowledge about leading the team as I have completed my training
projects with team and managed them effectively.
Time management:
I also needs to develop effective time management skills which provides
support in management of business activities effectively at workplace.
Contd..

Development plan
4.2 Career and personal development needs, current
performance and future requirements to produce
development plan.
\Objective Time line Action taken
Communication 2 weeks Taking active participation in
seminars and conference.
leadership 5 weeks Taking guidance from
supervisors
Time management 4 weeks Joining courses and review of
past activities.
Problem solving skills 2 weeks Learning from the people.

 Caravan, T.N., Carvery, R. and Rock, A., 2012. Mapping
talent development: definition, scope and architecture.
European Journal of Training and Development, 36(1), pp.5-
24.
 McGrath, M., 2014. Personal development plan. Leading the
Way, 11(1), p.21.
 Park, S., 2014. Motivation of public managers as eaters in
performance appraisal: Developing a model of eater
motivation. Public Personnel Management, 43(4), pp.387-
414.
References

Thank You