This report provides a comprehensive analysis of work based learning, focusing on a skills audit and personal development plan within the context of Ritz London. The report details the importance of work based learning in bridging the gap between academic knowledge and practical application, emphasizing the development of employability skills. It includes a self-assessment of skills, utilizing a personal skill audit questionnaire and SWOT analysis to identify strengths, weaknesses, opportunities, and threats. A detailed personal development plan outlines specific skills to be developed, activities to achieve them, and timelines for success. The report further examines the skills and knowledge required for a sales manager role, including interpersonal, team development, technical, market research, and analytical skills. It evaluates learning progress through reflective logs and journals, and concludes with a plan for future career roles, emphasizing continuous improvement in communication and technical skills to enhance long-term career sustainability within the hospitality industry.