Career Viewpoint Report: HR Skills for Retail Industry, MG410

This report examines the career viewpoint of a graduate student aiming to work in HR within the retail industry. It begins with an introduction to career planning and its importance, followed by an analysis of current market trends impacting the HR role, such as digital transformation, customer experience, and globalization. The report identifies essential skills, knowledge, and experience required for HR professionals in this sector, including communication, problem-solving, and knowledge of analytical tools. It evaluates the job description of Tesco, highlighting the relevance of these skills. The report concludes by summarizing the key trends, skills, and knowledge necessary for graduates to succeed in their HR careers. A job advertisement from Tesco is also included as an appendix.

Career viewpoint

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK ..............................................................................................................................................3
General trends which will impact on role of HR in retail industry.............................................3
The skills / knowledge and experience required ........................................................................5
Evaluation: .................................................................................................................................6
CONCLUSION ...............................................................................................................................6
REFERNCES:..................................................................................................................................7
Books and Journals:....................................................................................................................7

INTRODUCTION
Career planning is the major objective for a graduate student to present and fulfil its role and
responsibility in a future job. A good career planning will help in understanding own interests
and area of expertise to take job related decisions. After attaining my graduating, I will need to
showcase my knowledge and skills that I have gained during my studies in order to get my
dream job. For this instance, through this report, I will look out the current emerging market
trends which will help me gain understanding of what knowledge and skills I will required to get
into role of HR in retail industry (Chandra, and Ghosh, 2018). To carry on this report, I will use
research methods and job advertisement of retail company that will help me in developing my
skills, knowledge and experience.
MAIN BODY
TASK
General trends which will impact on role of HR in retail industry
In a profession, there are various trends and factor that influence in getting a job for student.
These trends will help in gaining insights of what skills and knowledge required for the job post
an individual is looking for. In the large leading market, there are various new business that are
commencing with new innovation and unique culture beliefs required professional expertise and
skilled individual who could expand their business and achieve target goals by using creative
and intellectual mindset(Jacob, 2016). In recent year of 20-21, the business have come to a great
invention and new technologies that require skilled contribution with great accountability. As in
retail sector, there are high competition due to having same product range that include general
and consumer goods. As the industry have easy entry and exit from the concern. the business are
growing rapidly into this sector(Kosowski, 2020). The competition have rises to its maximum
level where every firm preparing them for bing the best out of all in unique product concept,
promoting and marketing, price low and high, customer satisfaction and many more that a
business required to contribute into society. Technologies and globalisation are the main
elements that influence on the market and focus on building knowledge as per new technologies
in order to compete with rivals that are taking a high lead and power. To the new concept of
working and business operations, there are risen into the demand of talent into the scare market

where technologies have grown up but the employees are stick to the tradition methods of
working in their roles. There are several trends that needs to follow these are described below:
Digital transformation: into the leading changing environment of market, where people
are more focus on online purchasing and want home satisfaction. The HR managers of retail
sector are mainly required to have managers whop could see the world through digital eyes and
make reliable contribution to boost the sales into online platforms. In order veto follow this
trend, they are entitled to build artificial intelligence and awareness of upcoming software so
that retail industry will easily compete into competitive market.
Customer experience: making customer satisfied is the main of retail industry as the
product are basically meant for the use of each and every customers out there into the market that
needs to be satisfied to come back, here role of HR managers play vital function in building
attractive strategies, hiring best and right individual who have goods marketing skills to grab
customer attention (McIlwaine, 2017). The business into retail sector are looking for the
individuals who have same mindset and behaviour that customer could perform during making
purchase so the sectors are most recently in the search for smart and modern individual who
could solve customer problems in a modern way. Getting aware about what customer want and
expect from retailers will be a backbone of all the success that a effective manger would found
out.
Collaboration with digital and human: the recent trends into retail sector are basically
consisting making relations with the digital technologies by connecting to human in a closure
way. In the recent scenario, technological advancement have risen up and HR professional will
be required to have predictive analytics, artificial intelligence and machine learning skills that
will be fruitful in making the investment successful on technologies. So that retailer are looking
for the skills full employees so that no investment would get wasted without proper knowledge
and execution of advanced technologies.
Trend in globalisation: this trend focus on expansion and growth of the organisation
which contribute in developing strategies to stand at first position into global market. As it the
main aim of retail industry to boost up their sales and industry existence because of lower
growth have shown during the pandemic (Tarr, and Hayward, 2017). Therefore, every other
retailer required to have effective HR professionals so that right people will get hire at right
position as these employees will be liable for handling ups and downs into the company. This

trend also focus on not employees retention but on all stakeholders who are indulge with the
operation of retail sectors. By taking all aspirants together, globalisation will get enhance and
also by enhancing the knowledge regarding political, economical an social factor. Business at
global level includes all those internal and external practices of HR in which are useful in
developing new or existing business to promote growth through online and offline modes.
The skills / knowledge and experience required
By understanding various trends into leading market, HR professional are required to
have various skills, knowledge and expertise into fulfil the demand of retailers for hiring HR
executives. In order to provide modern solution into modern world, role of HR involve various
modifications in their working criteria. Basically a HR manager is entitled to play their job rile
by hiring , recruiting and selecting new individuals into organisation , provide training and
development programmes, make them familiar with the objectives and goals, prepare strategies
for their welfare (Tejapira, 2018). These are the essential functions manager must perform but by
looking to the rapid competition, modern advancement required to be incorporate in the skills of
HR to cope up with the digital technologies, artificial intelligence and analytical power. In order
to look forward for career development in HR job role, there are skills and knowledge that needs
to be build in itself to getting post for HR executive.
Skills:
 Must have communication skills to guide and instruct others towards achieving
organisational goals and targets.
 Soft skills and human centric approach in order to behave patiently for understanding
human tendency of working to incorporate with them.
 Evaluating the right candidates for right department by taking effective interview and
selection procedure.
 Problem solving is required ton provide assistance to employers for Woking in better
environment.
 Skills for putting right individual into right activity to make proper utilisation of
manpower.
Knowledge and expertise:
 knowledge is requited to understand artificial intelligence
 knowledge of analytical tools and work performance of customer.

 Must be a part of graduate training schemes to acknowledge what retails sector are
required in their organisation in an effective employee.
 Must be a part of internship programmes to gain effective training and experience
regrading the working criteria of HR executive required in the modern world.
Evaluation:
The job description of Tesco has provided me with various skills ans set of knowledge
that I will be encountered for the post of HR. as the retail industry have the largest of all in the
market. I personally desirers to work on the post of HR executive because of my interest in
leading others and take new skills into consideration. Be a personality which others crave for is
my main motive which makes me all rounder in performing business problem. Retail industry
has the big role play in diversified product that will surely help me in gaining my experience and
preparing me for taking high goals in career (Wittenberg, 2016).
CONCLUSION
This report have concluded the most recent trends that are evaluating in the current
market in order to look forward for career development. By understanding these trends, it is
clears that, modern world required modern solution in being a effective leader at workplace. HR
manager are liable for taking decisions regarding planning and making strategies by adhering to
every new and innovative concept of working. Moreover, the report has concluded that skills and
knowledge that required to build an attractive personality of graduates leaving the university so
that they could fulfil their aims and objectives regarding career.

REFERNCES:
Books and Journals:
Chandra, N. and Ghosh, J.K., 2018. A cognitive viewpoint on building detection from remotely
sensed multispectral images. IETE Journal of Research, 64(2), pp.165-175.
Jacob, R., 2016. Policy Viewpoint. Age, Work and Social Security, p.357.
Kosowski, T., 2020. Older workers from the viewpoint of their younger colleagues. Do
organisations fail to harness the potential of an ageing workforce?. International
Entrepreneurship Review, 6(2), pp.83-94.
McIlwaine, I.C., 2017. Subject Control: The British Viewpoint (pp. 166-180). KG Saur.
Tarr, M.J. and Hayward, W.G., 2017. The concurrent encoding of viewpoint-invariant and
viewpoint-dependent information in visual object recognition. Visual Cognition, 25(1-
3), pp.100-121.
Tejapira, K., 2018. De-othering jek communists: rewriting Thai history from the viewpoint of the
ethno-ideological other (pp. 245-262). Cornell University Press.
Wittenberg, D., 2016. 3.“The Big Time”: Multiple Worlds, Narrative Viewpoint, and
Superspace. In Time Travel (pp. 91-115). Fordham University Press.
Wittenberg, D., 2016. 5. Viewpoint-Over-Histories: Narrative Conservation in Star Trek.
In Time Travel (pp. 148-177). Fordham University Press.

Appendix:
JOB ADVERTISEMENT
We’re HIRING!!
Human resource manager
The opportunity for qualified and efficient individuals to join hands with TESCO plc. It is a
great opportunity to work is a reputed organisation by becomimg a part of Tesco. The vaccany
opened for highly skilled HR executive who could manger modern problems and technical
advancement.
5 days of working with a lot of incentives and job pay. Training and development provided
with good techniques. Working would be 5 days a week and would also be benefited with
different goodness. Last date for applying is 31st January, 2021.
Pay and Benefits
 salary would be
negotiable and according
to London wage pay.
 26 Days of Yearly
Leaves pension and leave will be
encountered .
Contact us today
Any of the candidate interested in applying for Tesco or any
graduates looking for better internship programme can
contact and send CV Shire Park, Kestrel Way Welwyn
Garden City, AL7 1GA or can mail it to
www.tescoplc.com