Carnival UK: Business Performance, HR Management, & Legal Compliance

This report provides a comprehensive analysis of Carnival UK, covering various aspects of its business operations. It begins with a financial assessment, including a trial balance and key performance indicators for restaurants and cafes, such as food categories and net sales. The report then delves into the HR lifecycle of a Food and Beverage manager on a cruise ship, highlighting the importance of HR in strategic talent management and offering recommendations for improved documentation. Furthermore, it examines a performance management plan aimed at resolving negative staff behavior and employee turnover, emphasizing the importance of the HR lifecycle in staff retention. Finally, the report discusses specific UK legislation, including the Package Travel Regulations and Civil Aviation Regulations, and their impact on Carnival UK, along with the influence of company, employment, and contract law. Desklib offers a variety of resources, including past papers and solved assignments, to support students in their studies.

Running head: CARNIVAL UK
CARNIVAL UK
Name of the Student
Name of the Universities
Author Note

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Table of Contents
Activity 1.........................................................................................................................................2
Activity 2.........................................................................................................................................5
Activity 3.........................................................................................................................................6
Activity 4.........................................................................................................................................9
Activity 5.......................................................................................................................................11
Activity 6.......................................................................................................................................12
Activity 7.......................................................................................................................................14
Activity 8.......................................................................................................................................14
References......................................................................................................................................16

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Activity 1
Dr. Purchases a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
1-Feb To Kate a/c 5001 28-Feb By balance a/c 34553
1-Feb To Harry a/c 29552
34553 34553
Dr Kate a/c Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
6-Feb To Bank 5001 1-Feb By purchases 5001
5001 5001
Dr Harry a/c Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
17-Feb To cash 29552 1-Feb By purchases 29552
29552 29552
Dr Sales food Cr
Date Particulars L/F Amount Date Particulars L/F Amoun

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t
28-Feb To balance 6837 3-Feb By cash 1824
By cash 1687
By cash 1611
By cash 1715
6837 6837
Dr Cash a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
3-
Feb To sales beverage 11203 17-Feb By Harry 29552
3-
Feb To sales food 1824 28-Feb By Balance 19778
10-
Feb To sales beverage 8966
10-
Feb To sales food 1687
17-
Feb To sales beverage 11710
17-
Feb To sales food 1611
24-
Feb To sales beverage 1715
24-
Feb To sales food 10614
49330 49330
Dr Catering Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 2008 14-Feb By bank 2008
2008 2008

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Dr Bank a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
14-Feb To catering 2008
6-
Feb By Kate 5001
28-Feb To balance(overdraft) 2993
5001 5001
Dr Sales beverage Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 42493 3-Feb By cash 11203
10-Feb By cash 8966
17-Feb By cash 11710
24-Feb By cash 10614
42493 42493
Trial Balance
In the books of Carnival UK, Trial Balance
Particulars l/f Debit Credit
Purchases a/c 34553
Cash a/c 19778
Harry a/c
Kate a/c
Bank a/c 2993

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Catering a/c 2008
Sales beverage 42493
Sales food 6837
54331 54331
*All figures are in £
Activity 2
To achieve success in any kind of business, it is important for the business to ensure that
it is able to make a complete assessment of the performance of the business (David and David
2016). The financial performance of the business is required to be assessed in a timely manner
and with respect to this, it is required to be understood that, all the organizations need to make
considerate estimations with respect to the business operations and undertake measures to ensure
that the firm is able to attain success in the long run. The different Key performance indicators
which can be largely made use of by the different restaurants as well as the cafes can be stated to
be as follows:
Food categories
The food category can be adequately described as the different categories of the food
which will be required to be kept by a restaurant (Ansoff et al. 2019). When the restaurant is able
to divide up the food category wise, then they will be able to figure out and make an assumption
of the different types of food items in the form of the dishes are being sold to the customers and
the gains which they are earning out of the given set of sales. Once the restaurant is able to
measure the performance of the firm category wise, the control of the costs become considerably
easier. Moreover, calculating the costs of the categories is much simpler in nature as compared to
the calculation of the cost, consumer wise.

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Figure 1: The Restaurant KPI
(Source: Brewster and Hegewisch 2017).
Net sales
Another KPI which can be send by the business can be stated to be the Net sales of the
restaurant. The net sales can be defined as a measure whereby the financial manager of a firm of
the organization tends to measure the overall sales as incurred by the firm with respect to a
particular time frame (Bratton and Gold 2017). This measure not only assists the organization in
ensuring that it is able to track the total revenue earned by the organization but also assists in
understanding that the customer count can be made and the overall costs which have been
incurred by the firm can be taken into consideration.
Activity 3
HR Life cycle of Food and Beverage manager on Cruise Ship
The HR life cycle can be understood to be the overall lifecycle of a particular individual
who enters a new firm in a manner such that, he is made aware of all the rules as well as the
regulations of the organization and overviewed about his role in the long term of the
organization. It has to be understood that the overall role of a manager can be stated to be quite

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similar to that of the role of any general manager in a firm and hence, they also follow a
generalized HR life cycle:
 Recruiting and Selection: This stage tends to form the first stage of the employee
lifecycle in an organization and with respect to this, the firm would be required to ensure
that the make the selection of the different employees like the managers based on a
certain criteria. This shall then be followed by the overall selection stages of the Food and
Beverage manager through which he is made to undergo various tests which will assist
the firm in selecting the best person as possible (Lasserre 2017).
 Introduction and Career Planning: In this second stage of the Introduction and Career
planning, the Food and beverage manager would be introduced to the overall operations
of the firm which will then be followed by the overall career planning stage. The career
planning stage shall outline the performance of the employee which is expected out of
him in near future and ensure that, the employee is motivated to perform considerably
well.
 Career development: In this aspect, the employee who is the manager is shown the way in
which he will be successfully able to progress in the long run (Carnivalcorp.com (1),
2018). He is provided a succession planning report with respect to which is guided with
respect to which he will be performing adequately well for the overall purpose of the
firm.

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Figure 2: The HR lifecycle
(Source: Brewster and Hegewisch 2017)
 Termination or transition: The fourth and the last stage is the termination stage whereby
the manager will either be transited to another stage or firm or his tenure with the firm is
terminated.
Importance of HR Life Cycles for Strategic Talent Management
The Human resource life cycle can be considered to be an important part of the overall
organizational goals and hence, plays a crucial role in the domain of Talent Management. With

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respect to this, the HR life cycle will not only help the firm in guiding the employees and
motivating them to perform well but also goes a long way in assisting the firm to retent the talent
within the firm. The HR lifecycle helps to find the right talent and formulate ways to retent them
in the organization and hence, assists the firm in attaining its overall objectives.
Recommendations made for improved documentation
To ensure that the overall clarity and data of the restaurant is arranged adequately, the
organization would be required to ensure that, they will be successfully able to manage the
records and then later on apply this, when the need arises (Noe et al. 2017). This goes a long way
in assisting the firm to attain overall success and to ensure that, there does not arise any
miscommunication with the employees and their performance records. This documentation
comes in useful during appraisals and other such related aspects.
Activity 4
Performance management Plan
Goals desired by the organization:
1. To resolve the negative behaviour of the employees as present
2. Resolving the issues related to the employee turnover
Actions to be adopted
The different strategies which can be rightfully adopted by the organization in order to ensure
success in the long run of the firm can be stated to be as follows:
1. First of all, in order to overcome the problem related to the negative staff behaviour, the
organization would be required to ensure that they are successfully able to engage in the
meetings with the different employees regularly and in a similar manner, also be able to

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support them and try and understand their perspective. Once the firm will be able to
understand the employee perspective, then it becomes considerably easier for them to
engage in success with respect to the long run.
2. Another measure which can be adopted by the organization to ensure that they are able to
engage in considerable success can be related to the measure of incentives. All the
employees as working in the firm, require some kind of a motivation in order to work
towards the welfare of the firm and hence, with respect to this, for the firm, this kind of a
motivation comes from the incentives. Hence, if the employees in the restaurant are
provided with considerable support to perform for the welfare of the firm.
Figure 3: The performance management cycle
(Source: Bratton and Gold 2017)

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Measurement of improvement
The different measures of improvement which can be adopted by the firm for the
Performance management plan can be stated to be the:
 Decrease in the Staff turnover rate
 Increase in the net sales
Importance of HR Life cycle for overcoming the issues of staff retention
The HR lifecycle also has a role to play in improving the overall staff retention rate of the
firm. This means that, if the overall life cycle of the Human resource is carried out successfully,
it will assist in increasing the overall employee motivation which will then go a long way in
ensuring that the different employees remain focused towards the overall goals of the firm and
that they are able to carry out the different operations of the firm successfully.
Activity 5
Specific legislation of the firm
The Carnival Uk business is a consumer facing business and with respect to this, if they
are required to perform well and ensure success in the long run, then the business will be
required to follow certain legislations as well as rules which will then enable the firm to perform
as per the set standard. However, very often it becomes considerably difficult for the
organization to determine the regulation, hence, as the business operates in UK, one of the
legislative requirements which have to be followed by the organization can be stated to be all the
legislative requirements as followed by the UK businesses. However, to follow a particular law,
it can be understood that a specific law which can be followed by the firm can be stated to be the
law of Package Travel, Package Holidays and Package Tours (Amendment)