Carnival UK: Comprehensive Business Performance and Strategy Report

This report provides a comprehensive analysis of Carnival UK's business operations, encompassing financial performance, HR management, and legal compliance. The report begins with financial statements, including trial balances and accounting entries, to assess the company's financial health. It then delves into key performance indicators (KPIs), such as food costs and net sales, to evaluate operational efficiency. The HR lifecycle of a food and beverage manager on a cruise ship is discussed, along with the importance of strategic talent management and recommendations for improved documentation. A performance management plan is presented, addressing staff behavior and retention, with corresponding actions and measurements. The report concludes with an examination of relevant UK business legislation, including its impact on the company, employment, and contract law, and a discussion of ethical principles. The assignment offers valuable insights into various aspects of running a business within the context of Carnival UK's operations, providing recommendations for improvement and strategic planning.

Running head: CARNIVAL UK
CARNIVAL UK
Name of the Student
Name of the University
Author Note

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Table of Contents
Activity 1.........................................................................................................................................2
Activity 2.........................................................................................................................................5
Activity 3.........................................................................................................................................6
Activity 4.........................................................................................................................................9
Activity 5.......................................................................................................................................11
Activity 6.......................................................................................................................................12
Activity 7.......................................................................................................................................13
Activity 8.......................................................................................................................................14
References......................................................................................................................................15

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Activity 1
Dr. Purchases a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
1-Feb To Kate a/c 5001 28-Feb By balance a/c 34553
1-Feb To Harry a/c 29552
34553 34553
Dr Kate a/c Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
6-Feb To Bank 5001 1-Feb By purchases 5001
5001 5001
Dr Harry a/c Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
17-Feb To cash 29552 1-Feb By purchases 29552
29552 29552
Dr Catering Cr
Date Particulars L/F Amount Date Particulars L/F Amoun

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t
28-Feb To balance 2008 14-Feb By bank 2008
2008 2008
Dr Bank a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
14-Feb To catering 2008
6-
Feb By Kate 5001
28-Feb To balance(overdraft) 2993
5001 5001
Dr Sales beverage Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 42493 3-Feb By cash 11203
10-Feb By cash 8966
17-Feb By cash 11710
24-Feb By cash 10614
42493 42493
Dr Sales food Cr
Date Particulars L/F Amount Date Particulars L/F
Amoun
t
28-Feb To balance 6837 3-Feb By cash 1824
By cash 1687
By cash 1611

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By cash 1715
6837 6837
Dr Cash a/c Cr
Date Particulars
L/
F Amount Date Particulars
L/
F
Amoun
t
3-
Feb To sales beverage 11203 17-Feb By Harry 29552
3-
Feb To sales food 1824 28-Feb By Balance 19778
10-
Feb To sales beverage 8966
10-
Feb To sales food 1687
17-
Feb To sales beverage 11710
17-
Feb To sales food 1611
24-
Feb To sales beverage 1715
24-
Feb To sales food 10614
49330 49330
Trial Balance
In the books of Carnival UK, Trial Balance
Particulars l/f Debit Credit
Purchases a/c 34553
Cash a/c 19778
Harry a/c
Kate a/c
Bank a/c 2993
Catering a/c 2008
Sales beverage 42493

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Sales food 6837
54331 54331
*All figures are in £
Activity 2
It is important to measure the overall financial performance of any business in order to
ensure that the firm is successfully able to gain success in the long run and it can also be
considered to be crucial that he firm is able to abide by certain parameters which will go a long
way in supporting the firm to measure its overall performance and also ensure that it is being
able to overcome the issue related to the poor overall performance (Bratton and Gold 2017).
Given below are the certain Key performance indicators which can be made use of in order to
understand the manner in which can organization can perform and to also understand how this
performance will assist in bringing about, adequate success to the firm in the long run.
Food Costs:
The food costs form the first measure which can be chosen by the organization in order to
measure the food cost per head of the different customers who visit the restaurant. It is a
considerate measure which is used by the different restaurants to understand the overall profits
which are earned on the different categories of food being served (Carnival UK (1) 2018).
Although this Key performance indicator is quite difficult to use, the different organizations need
to understand that, the use of this indicator for the restaurant is important and will assist them to
find out the exact costs.

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Figure 1: The KPI Process
(Source: Brewster and Hegewisch 2017).
Net sales
The net sales as earned by the restaurant serves as another useful measure which can be
made use of by the different restaurants to ensure that they are able to measure the amount of
sales as earned by the firm at a specific time frame (Carnivalcorp.com (2) 2018). The net sales
can be stated to be useful measurement which can be made use of by the different restaurants and
define the different costs to be spend by the firm. Based on this calculation, the firm will be able
to understand the key areas of spending and lower these expenditures to earn high number of
profits.
Activity 3
HR Life cycle of Food and Beverage manager on Cruise Ship

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The HR life cycle is the planning out of the entire tenure of the employee in an
organization and goes a long way in ensuring that, the employee is made to feel stable within the
firm and that he is successfully able to achieve and attain his long term objectives. The HR life
cycle of the Food and Beverage manager can be described as follows:
 Recruiting and selection: This forms the first stage of the HR lifecycle whereby the
manager will be recruited and he will made to undergo various tests which will help to
test his overall abilities (Carnivalcorp.com (2) 2018). Once this is done, he will then be
taken into the firm and his tenure as a manager will then begin.
 Orientation and Career Planning: In the second stage, the manager will be provided with
a brief orientation of the organization which means that he will be told about his role as a
manager and also about the overall duties as well as the responsibilities. He will be
provided with a brief overview of his career progression throughout his tenure and this
will guide him.
 Career development: The third stage of the career development cycle can be stated to be
the development of the career with respect to which he is made to advance through the
career and the promoted through the different levels of the firm. Once he is able to
engage in this successfully, then he will be able to ensure that, his time at the firm is
worthwhile.

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Figure 2: The HR lifecycle
(Source: Brewster and Hegewisch 2017)
 Termination or transition: The termination or the transition is known as the last stage of
the HR life cycle with respect to which the manager will either undergo a termination or
he is transited through his position in the organization (Cascio 2015).
Importance of HR Life Cycles for Strategic Talent Management
The HR life cycle has a crucial role to play with respect to ensuring that the firm is
successfully able to meet its target of achieving the right amount of talent at the right time. Not
only does the Strategic Talent Management depends on the briefing and the overall teaching
given to the employee but will actually assist in ensuring that, the firm is able to attain its goals.

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Recommendations for improved documentation
The restaurant will be required to ensure considerable success by seeing to it that they are
able to document for the different employee records. Once these records are completed, only
then the firm would be able to use this at a future date in the long run. According to DeCenzo,
Robbins and Verhulst (2016), in order to retrieve data in the long run, it becomes crucial for the
firm to refer to this documentation and keep a note of it as it helps in long term decision making
for the organization.
Activity 4
Performance management Plan
Goals desired:
1. To resolve the negative behaviour of the staff
2. To see to it that the staff retention rate of the firm improves.
Actions to be adopted
The different actions which will be adopted by the firm will be as follows:
1. So as to overcome the negative behaviour behaviour of the staff, the managers would be
required to conduct a meeting with them on a one to one basis which will assist them in
understanding whether the firm will be able to attain success in the long run or not.
Through this, he employees will be asked about their problems and then will be taking
considerable measures to check whether the firm is performing adequately and what the
loopholes which exist are. This meeting and discussion will ensure that the firm is able to
correct its operations and check whether they are conducting their operations in the right
manner or not.

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2. So as to see to it that the problem of staff retention can be overcome, the firm would be
required to ensure that they conduct personal sessions with the different employees and
provide them incentives to work in the firm (DeCenzo, Robbins and Verhulst 2016).
These incentives might not necessarily be monetary incentives but may also be in the
form of benefits and other processes. Doing so would ensure that the firm would be able
to resolve the scenario and attain success in the long run.
Figure 3: The performance management cycle
(Source: Bratton and Gold 2017)
Measurement of improvement
The different measurements of improvement which may be followed in the workplace can be
stated to be as follows:
The improvement in the indicator of the staff turnover rate

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Improvement in the customer satisfaction rate.
Importance of HR Life cycle for overcoming the issues of staff retention
The Human resource life cycle has a crucial role to play in the staff turnover as well as it
provides a blue print of the exact path which the employee will be following in the organization
and it is through this blue print that the employee would be successfully able to identify the
different plans which the firm would be required to undertake in order to keep them associated
with the firm. This motivates the employee and assists them to perform adequately.
Activity 5
Specific legislation of the firm
The legislation which the business will be required to follow may be based by any
business regulations which are present in the United Kingdom and has to be abided by the firm
in general. As the Carnival UK is also a business operating as a service business then, it would
need to follow a particular set of laws and regulations which will assist the firm in attaining
considerate success (Noe et al. 2017). These laws which are important to be followed by the firm
can be stated to be laws like the law of Package Travel, Package Holidays and Package
Tours (Amendment) Regulations 1992 and Civil Aviation (Air Travel Organizer’s
Licensing) Regulations 2012. This will also go a long way in helping the firm to
attain success in the long run of the firm.
Impact of company, employment and contract law on the firm
The government and the state legislatives in order to protect the different rights of the
consumer will be required to come up with certain laws as well as legislatives which shall not
only assist the firm in ensuring that they are conducting lawful business but also go a long way in