Brokerage vs. Empowerment-Oriented Case Management

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Research Paper

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Introduction:
Case management is known as the assessment process which is performed collaboratively,
facilitation, planning, care coordination, advocacy and evaluation for the services and options
which will help to meet the family and comprehensive individual health which needs by the
company by the help of communication between the members of the company. The resources
which are promoted for the safety of patient, care quality and cost of production are taken care in
case management.
In this study, the case management model used is brokerage case management model. This type
of model is a very small and brief method towards the management of case in the company. The
case which is attempted by the workers to help the client need to be identified by the demands of
the broker which supports the services in more than one contact.

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Explanation of the model and components
In this model, it is a small credit method towards the case management which is included by the
attempting behaviour of the workers and it also helps clients to identify their wants and desires in
a very effective and efficient manner. The brokers in the service of supportiveness is created with
one or two contacts created by the members of the company or project on which workers are
working so that they can achieve their desired results without facing any kind of problem
(Dieterich, et. al., 2017). The brokerage model is really helpful for the client to understand
themselves about their needs and desires which they think are important when they receive any
kind of services from the company. They also know that they are available when they needed
and also get to know about the procedure of handling them. The biggest challenge for the client
while handling this model is that they face problem in accessing services provided to them in this
model and they also have the issue on their availability of the services which is not easy task to
handle. In this model, the manager of the case gives very less services which are provided to
straight away to the client. Instead this model helps in creating a link between community
resources and client. It also focuses on the assessment of needs and wants of the clients so that
they can plan for the strategies of the service and also helps in connecting customers or clients
with this model.
The brokerage model may give less attention or focus on over viewing and measuring the
outcomes or results which they have to face while working with this model. The company roo
the organisation gives the services related to case management so that they can manage their case
for brokerage. It might be the coordination with the collection of data and assessment all over the
people who are providing services to the people or clients so that they can feel tension free in
relation to the model. This model will help in achieving the goals and targets of the company in a
very effective and efficient manner (de Vet, et. al., 2013).

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Case management related to empowerment-orientation
The empowerment-orientation has been centrally formulated for the rehabilitation and also
performs the social service practices and also case management activities. A core community
service support gives people with the disabilities which are psychiatric in nature. The study of
empowering the community done by the practices performed by the help of case management so
that clients of customers can keep their mental health happy and clean. It is very important for
the company to understand what kind of case management model will be suitable for their
company so that they can achieve their desired goals and objectives in a very effective and
efficient manner without facing any kind of problems or issues in performing the activities. To
understand the nature and culture of empowerment-orientation company members have to
conduct interview so that they can understand what their employees think about the company and
whether they like the working environment of the company or not (Weske, 2012). They also get
to know whether there is any problem in working within the company and if any problems have
been found in the company than what kind of solutions are found by the company related to the
problems so that they can resolve the problem in a very effective and efficient manner.
Empowerment is very important for the workers in the company so that they can feel free while
working in the company and they can give their best without keeping any type of fear in their
mind regarding company. It is very important for the company to make their employees feel safe
in the arena of the company so that they can produce more than their usual level off production.
Case management is the very important community of the support services which gives power to
the general people and also the employees of the company (Wang, et. al., 2012). The service
provided by the case management is a very big implemented and publicised financial outcome
which has been attained by the company and they are also increasing awareness about the
problems based on the company and social services delivery. In order to decrease the level of
fragmentation of the system and increase the access which in important and necessary for the
support service of the company and the role of manager of case is also very important in the
company because it is very difficult to find out the problem related in big firms. The orientation
of empowerment is very important because everybody knows how to get empower in the
company but very few people can apply this in the actual level of working because it is very
important for the company to make their employees work as per their requirements (Roddy, et.
al., 2012).

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The case manager have plays very integral part within the company so that they can achieve their
desired goals and objectives of the company without facing any problem in the working of the
company and its environment. It also explains their client about the overlapping and difficulty in
accessing the case management and array the services provided to the human is very important
because this will automatically make the working process of their as well as company easy. So, it
case management should be used by the company so that they can achieve the orientation of the
empowerment in less time with full efficiency.

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Comparison between Brokerage case management model and empowerment-
orientation model
Brokerage case management Empowerment –orientation model
 This model is very small and brief in
nature and it also helps in making the
clients understand about the needs and
wants of their own (Basu, et. al., 2012).
 It helps in making the members of the
company understand about how to talk
to the customers so that they can
convert them from potential customers
into actual customers. It is the main rule
of brokerage because it gives essence of
working in the company.
 In this model, it helps companies in
making the employees of the company
understand about the problems which
they face while working in the
compony so that they can solve the
problem and work in a very effective
and efficient manner.
 It helps the employees to make them
powerful so that they can work for the
company with free mind and can
increase their level of production
(Goetsch and Davis, 2014).

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Conclusion
In this study, there is a discussion done on the case management so that they can work properly.
It has been explained about the empowerment orientation case management. The different has
also shown in this study.

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References
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homeless persons: a systematic review. American Journal of Public Health, 103(10), e13-
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 Dieterich, M., Irving, C. B., Bergman, H., Khokhar, M. A., Park, B., & Marshall, M.
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