Organization Behavior Analysis: Issues and Solutions for Casual Togs

This report provides an in-depth analysis of the organizational behavior of Casual Togs, a women's apparel business facing challenges in a competitive market. The report identifies key issues, including declining product quality, human resource management problems, poor communication, resistance to change, and internal conflicts among employees. The analysis delves into the root causes of these issues, such as lack of employee motivation, inadequate management practices, and an inflexible organizational structure. The report proposes several solutions, including improvements in quality control, enhanced employee motivation strategies, formalizing meetings, and adopting a bureaucratic organizational structure. Furthermore, it suggests the importance of market research, adapting to changing consumer preferences, and implementing effective communication channels to prevent future problems and maintain a competitive edge in the apparel industry. The report emphasizes the need for a more structured approach to management and a proactive response to the dynamic business environment.

Running Head: Organization Behavior
Organization Behavior

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Introduction
In the current business environment, it is evaluated that competition level is enhancing
day by day in every sector. It is essential for the organization to take into consideration all the
functions so that it can be easy to sustain in the competitive environment. There are various
issues that are faced by the organization and due to those issues; the impact is seen in the overall
activities. The issues that are faced by the organization are structural problems, communication
and the problems related to management and also it is seen that it is difficult to adopt change
(Cameron and Green, 2015).
The internal and external factors of the organization are decided by the organization as
there is no fixed approach related to management. It is important for the company to analyze
that there is proper flexibility so that the changes can be adopted easily as it will help to conduct
the activities according to taste and preferences of the consumers (Bradley, 2016). It is evaluated
that organizations that are not flexible face difficulty at the time of maintaining proper target
market and also they are unable to achieve the competitive advantage.
In this paper, a case is related to a women appraisal business that is known for its popular
products. In this, the emphasis will be given to the problems that are identified and also the
solutions that should be considered so that issues can be resolved easily. Recommendations will
also be made for the company so that activities can be conducted smoothly.
Issues Faced by the organization
By evaluating the overall case study it is seen that there are many problems that are
managed by the organization so that activities can be conducted smoothly. The issue that is
identified in the case study is that the products are given back to the customers just because of
the low quality. It is important for every organization to maintain the quality of products so that
growth can be achieved by the company (Goetsch and Davis, 2014).
Casual Togs has to face loss due to the products refunded by the customers. Casual Togs
face a challenge at the time of attracting the customers to the products that are given in the
market. It is analyzed that the outcome of this issue is that there is a loss in the total revenue of

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the company and its brand position is also affected. It is evaluated in this case that company
faces a high level of competition in the apparels industry and also the new products that are
introduced in the market (Bolman and Deal, 2017).
Human resource department is also one of the issues of the company. It is not easy for
the organization to attract suitable candidates for the job post. It is seen that the halt that has
taken place in the distribution channel is because of the less qualified person who can supervise
the project of construction. There are two designers in the organization who has given
resignation. It has given negative impact on the overall productivity of the nine centers in the
organization (Hill et al., 2014).
Andy Johnson, the budget manager and Sol green the market analyst is not able to
communicate with each other. It is just because of the communication problem among the
employees in the organization. There are many problems that are analyzed in the case that
shows that executives of the organization are disappointed. For instance: There are various
changes that are objected by the vice president, Judy as it is said that they are costly. One of the
issues is also related to the operations as it is analyzed that competitiveness is declined and the
employees of the organization resist the changes (Cummings and Worley, 2014). Next issue is
when Andy rejected the suggestions that are given by his assistant, Bill Smith. The suggestions
are related to the new approaches that help to analyze the sales printouts so that sales can be
easily increased.
Causes of the problems
The issue about the company is that the customers who are old are reducing and the
customers are giving the goods back to the company just because of the quality which is low.
Next issue that is related to Casual Togs is human resource management. By analyzing the case
study it is seen that there is lack of equal opportunities for the employees to grow. It is also
evaluated that impact is also on the overall organizational commitment of the employees that
give impact on the productivity level (Talib et al., 2011).
The commitment level is important to be maintained in the organization so that positive
impact can be seen on the profits of the organization. The issue of disappointment to adopt the
changes should be handled by Casual Togs (Burke, 2017). It is analyzed that president of the

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company gave the freedom to all the head of the department to make accurate decisions for the
organization. It is also seen that challenge is faced at the time of making a decision related to
change that should be taken into consideration by every top management of the department.
These all are the factors that impact the overall productivity of the company and also the changes
that are considered by the company (Hatch, 2018). It shows that the organization requires
flexibility so that target market can be maintained. If there is flexibility then it can be easy for the
organization to achieve overall goals and objectives.
In this overall section, the major problems of the company are seen. It is seen that it is
because of the quality and motivation of the workers that affect the overall performance
(Katzenbach and Smith, 2015). Appropriate measures should be taken into consideration so that
issues can be resolved in a proper manner.
Suggestions for changes to be considered or implemented
By focusing on the problems that have been evaluated, there are various approaches that
should be taken into consideration to implement change in the recent situation of the
organization. It is seen that issues of quality have given adverse impact on the overall
performance and also the return of the products has enhanced (Hayes, 2014). It is important to
focus on the designers so that effective quality can be maintained in the organization. It is
essential to analyze the overall process of quality management so that the customers who are
giving back the goods can be reduced. By analyzing the case study, it is important to analyze the
market so that sales can be enhanced. It is important to consider the trends that are new in the
market so that customer needs can be satisfied (Deery and Jago, 2015).
Human resources are considered as an important part of the organization as it helps to
achieve growth in the market. It is important for the organizations to increase the motivation
level of the employees so that overall profits can be enhanced. One of the issues of the company
is that employees are from a different nationality.
By evaluating the case study it is seen that president of the organization should analyze
the equality policy so that equal opportunity can be provided to each and every employee of the
organization. This will help to enhance the motivation level of the employees so that they can
conduct the activities with dedication. The meeting between the employees and management of

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various departments within the organization were informal and there are many arguments given
by the employees and top management (Hofstetter and Harpaz, 2015). This represents that it is
not possible to evaluate the authority at the time of conducting the meetings. It is analyzed that if
these meetings are conducted then it can impact on the overall goals and objectives of the
organization. To manage this type of situation it is important for the president to implement the
changes so that formal meetings can be conducted. This will help to increase the overall
objective and profit of the company.
In the present situation, it is analyzed that the managers of the organizations interfere in
various departments. It is essential for an individual to analyze the activities of the other
departments so that communication can take place effectively (Vasu et al., 2017).
Suggestions to prevent future problems at Casual Togs
It is important for the organization to take into consideration each and every requirement.
Suggestions that are related to change are:
Management practice
There are various changes that should be taken into consideration in the management
practices of the organization. The issue is raised by Judy, the vice president. She is one of the
essential shareholders in the company. She has the anger towards the employees. She wants to
join the management meetings so that approach to management can be increased in an effective
manner. It is essential for her to change the behavior and become democratic in communication
and management. It is seen that in persuasive management the employees give proper
clarification to the workers as it helps to evaluate that why they want to take decisions (Luthans
et al., 2015).
In democratic management, the employees give permission to give innovative ideas in
the process of the decision making so that proper votes can be given. The approach related to
CY'S is easy for the managers of the company. This has given impact on the suppliers and also
protected the tenders as they give products at high cost. A constructive approach to management
assists the top management to make correct decisions so that meetings can be conducted in the
organization. It helps the organization to accomplish overall goals and objectives in an effective
manner.

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Structural Change
When suggestions are given on the changes it is essential to elaborate the organizational
structure of the organization as evaluated in the case study. Formal Meetings should be taken
into consideration between the department heads and president of the company. There is no
clear hierarchy of authority in the company that shows that the organizational structure of the
company is adhocratic. This structure also assists in encouraging creativity and innovation
among the employees and also helps to make changes in the market.
There are various demerits like it is difficult to solve the issues that take place on a
routine basis and also high exposure so that company can take a risk (Neffke et al., 2018). By
analyzing the case study, Judy is the vice president who has many authorities than the president
of the organization.
In this scenario, the company needs to take into consideration the changes in its structure
to be more formal. Bureaucratic structure limits the overall innovation and creativity of casual
Togs. These take into consideration process of decision making and also reduce the risks. It is
seen that when this structure is taken into consideration then it minimizes the informal meeting
scenario and each employee can give their suggestions. If proper management takes place then it
can be easy to achieve overall profits and productivity. If productivity is not enhanced than it can
be difficult for the organization to grow in the market (Diefenbach & Todnem, 2012). So, the
company should take into consideration bureaucratic structure so that activities can be conducted
smoothly.
Responding to changes in the competitive environment
It is essential for the organization to be more elastic as it is seen that apparels industry is
competitive in nature. It is important to maintain proper strategies so that target market can be
managed. If proper strategies are considered than it can be easy to conduct the market research
and to complete the day to day activities. This can also be done by taking feedbacks from the
customers. Market research also takes into consideration the strategies that should be used by the
organizations. If proper market research is done then the company can easily adjust the designs
and strategies related to marketing. By the efforts of market research, it is evaluated that the
organization can effectively compete with the competitors prevailing in the market (Rugman et
al., 2012).

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To maintain a proper competitive advantage in this sector depends on the skills of the
company that is evaluated in the human resource of the company. It is important for Casual Togs
to recruit the employees who are not only capable but also innovative to take into consideration
the designs that will be considered by the target segments (Rathi and Lee, 2015). Innovation can
be encouraged among the employees in the company by considering the strategies related to
rewards. The workers in the company need to adopt change so that change can be considered
effective. The changes should be implemented by considering advancement in the technologies
so that production can be enhanced. It will help to enhance the overall sales of the apparel so that
growth can be enhanced effectively in the market (Antonelli, 2014).
Conclusion and Recommendations
Conclusion
In this paper, the discussion is made on Casual Togs. Proper analysis has conducted that
deals in the production of apparels of the women. After the years of activities, it is seen that
demand of the organization fell down just because of various reasons. The reasons are the
product quality that is offered to the customers. The quality is not so good that has given impact
on the overall sales. Next issue that is evaluated is the failure to retain the employees and to
enhance the organizational commitment level. In this report, the discussion is also made on the
causes of these issues and the corrective steps that should be taken so that situation can be
improved. Suggestions that are given at the time of implementing change and how the
companies should give a response so that change can be considered in the business environment
is discussed. Recommendations are also given so that brand position can be enhanced by the
organization.
Recommendations
It is important for the organization to achieve large market share so that expansion in the
product line can take place in an effective manner. The organization should also try to introduce
men and children clothing so that overall sales can be enhanced. It is evaluated in the case that
the products that are distributed by the company are shorts and some knit dresses. The company
can achieve an advantage by introducing the female apparels like skirts and pant. The case
related to Casual Togs shows the high cost of production that is incurred by the company. There

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are many costs that are inevitable and also the company should reduce the costs by focusing on
the strategies that help to enhance the overall production. The approaches should be related to
reduce the problems that are present in the products.
If there is effective human resource management taken into consideration by the
company so that growth can be achieved. An organization should recruit talented and innovative
people so that company can achieve success in the market. There are various approaches related
to motivation that should be considered by the organization. It is important to reward the
employees so that motivation level can be maintained in the organization. So, it is essential for
the organization to increase the overall satisfaction level of the employees so that they can give
their best towards the activities of the organization.

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