Cathay Pacific Airways: Organizational Performance Analysis Report

This report provides an in-depth analysis of Cathay Pacific Airways Ltd., examining its organizational performance and market position. The report begins with a definition of democracy and then delves into current trends in the aviation industry, specifically focusing on Cathay Pacific. It analyzes the company's passenger numbers, revenue, costs, profitability, and customer satisfaction from 2016 to 2020, highlighting the impact of the COVID-19 pandemic and political protests in Hong Kong. The report evaluates the company's financial performance, including revenue generation and cost management. Furthermore, the report discusses the company's recovery strategies in response to the protests and the pandemic, considering factors such as flight delays, employee management, and maintaining customer satisfaction. The report utilizes various sources and illustrations to support its findings, providing a comprehensive overview of Cathay Pacific Airways' operational challenges and strategic responses within a dynamic market environment.