Business Communication: Barriers and Strategies - CCCU Assignment

This report delves into the multifaceted challenges and barriers hindering effective interpersonal communication within a business context. It identifies physical, technological, emotional, and organizational structure barriers, further exploring how factors like unclear concepts, personality differences, and perceptual variations impact communication effectiveness. The report emphasizes the increased prevalence of emotional barriers post-COVID-19. It provides strategies for overcoming these barriers, including valuing communication, ensuring proper resource allocation, and cultivating active listening skills. Referencing academic sources, the report underscores the importance of clear communication, respect, and empathy in fostering a healthy and productive workplace communication environment. The report is intended to help improve communication practices at both individual and organizational levels.

Business Communication
TABLE OF CONTENT
LEAFLET........................................................................................................................................2
REFERENCES................................................................................................................................3
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LEAFLET
Common challenges and
barrier to effective
communication:
Physical barrier: physical
barrier in communication is
one of the most common
where employee find difficult
to communicated effectively
with each other and
management, in the time of
COVID-19 Bri-tech have
faced this situation. Physical
barrier may include
roadblocks like noise,
technological error and
disturbance in background.
Emotional barrier: emotional
barrier means mental level of
individual which stop them to
effectively communicated with
Interpersonal barrier:
interpersonal barrier means
personal thinking about the
effectiveness of
communication which means
employee may feel personality
difference while
communicating with others.
This often happened when
employee do not have
confident to speak in public,
after COVID-19 impact, Bri-
tech have faced this issue in
their workplace.
Strategy:
Value communication: value
communication means
employee need to value the
person whom they will
communicate, in interpersonal
Strategy for overcoming
communication barrier:
Clear concept: when
employee have clear concept
about the topic which they
will be discussing in
communication then their
effectiveness towards
communication tend to
increase, it is very clear that in
interpersonal barrier,
employee often can not
communicate effectively
because they are not clear
about the concept. Having
clear and correct
understanding of message
increase healthiness of
communication.
Proper resources: sometimes
communication gets impacted
due to lack of resources such
as technology, when employee
have technology and other
resources then their
communication will be
improved. In physical barrier,
resource like technology and
means of communication play
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others, emotional barriers can
occur due to anger, frustration
and less motivation of
employee. After the impact of
COVID-19, emotional barrier
tend to become very common
in business organization where
employee often find difficult
to effectively communicate.
Organizational structure
barrier: many employee feel
unsafe to work at office due to
less precaution, here effective
communication with
management tend to decrease.
After the impact of COVID-
19, complexity of
organization was changed and
formal communication
between employee have
decreased. Poor structure of
organization affected
communication.
Perceptual barrier:
perceptual barrier means
mental block that prevent
individual to effectively
communicate with each other,
different perception of people
impact effectiveness of
communication. After
barrier, culture and mentality of
people play vital role which
decide effectiveness of
communication. Valuing words
of other allow person to
understand and create a sense
of respect and empathy for
others, these allow employee to
effective communicate with
each other in the workplace of
business.
vital role, employee need to
have all required resources in
effective communication
process.
Active listening: active
listening is one of the most
important part in effective
communication, when
employee have habit of
actively listening to others
then their communication tend
to increase , to avoid
emotional barrier, employee
can use active listening skills
which allow them to actively
listen and understand the
message of communicator.
REFERENCES
Books and journals
Thompson, N.,
2018. Effective
communication: A guide for
the people professions.
Macmillan International
3

COVID-19, impact perceptual
barrier tend to increase where
employee are not read to work
at office due to discrimination.
Discrimination disturb
healthiness of communication.
Higher Education.
Kapur, R., 2018. Barriers to
effective
communication. Delhi
University.
Rani, K.U., 2016.
Communication
barriers. Journal of English
Language and Literature, 3(2),
pp.74-76.
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