Centennial College - OMGT 709: Integrated Logistics Business Report

This report addresses two key challenges faced by TFT, a business operating with multiple selling channels including retail stores, commercial customers, and an online platform. The first challenge focuses on mitigating backorders caused by forecast accuracy issues and inventory discrepancies across the different channels. The report suggests real-time data collection on stock levels and item velocity, along with keeping the order channels updated, as key strategies to solve the backorder issues. The second challenge involves optimizing the growing e-commerce business and reducing pressure on local outlets. The report suggests employing an integrated e-commerce model and outlines essential steps for this model, including website development, inventory management, and marketing strategies. The report provides valuable insights into inventory systems and e-commerce models to enhance business performance and customer service.

Running head: INTEGRATED LOGISTICS
Integrated Logistics
Name of the student
Name of the university
Author Note:

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INTEGRATED LOGISTICS
Table of Contents
Question No 1............................................................................................................................3
Answer to Question No 1:..........................................................................................................3
Question No 2:...........................................................................................................................4
Answer to Question No 2:..........................................................................................................4
References..................................................................................................................................5

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INTEGRATED LOGISTICS
Question No 1
Multiple selling channels (retail stores, commercial customers and online) have created
challenges with forecast accuracy and thus inventories in each channel. What formal
inventory system should TFT consider to mitigate back orders?
Answer to Question No 1:
A number of steps can be taken up by the management of TFT to mitigate the
different backorders that are being developed from each of the different selling channels of
the organization. The steps includes;
a. Getting the real time data on the stock levels- The avoidance of the backorder
situations can be done through the collection of all the different real time data. The
real time data can be collected from the inventory systems of the warehouse as well as
through real time alert system.
b. The presence of a real time data on item velocity- A velocity in getting the real time
data can avoid any kind of serious issues in the situation of the crisis (Taleizadeh
Tavakoli and San-José 2018). The faster the real time data is available, the better the
actions that can be taken on backorder crisis.
c. Keeping the order channel updated- Keeping the order channel updated can help fight
any situations in backorder crisis. The updates on the order items, the remaining stock
and other different information can help mitigate the issue in a proper manner.

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Question No 2:
TFT needs to help in reducing or eliminating the pressures faced by the local outlets, and
continues to look for methods to deal with the growing e-commerce business. One
suggestion is to employ an e-Commerce model to the online business. That model offers a
number of options. What are those options and which could work best within the scope of
TFTs business?
Answer to Question No 2:
The integrated e-commerce model is important for the success of the business. Some f
the different steps of the organizational e-commerce process are as follows;
a. Set up planning
b. Development of a great website
c. Fulfilment of the inventory and order processing
d. The marketing of the attracting traffic
e. The online and offline strategies of the organization

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References
Taleizadeh, A.A., Tavakoli, S. and San-José, L.A., 2018. A lot sizing model with advance
payment and planned backordering. Annals of Operations Research, 271(2), pp.1001-1022.
Tiwari, S., Kazemi, N., Modak, N.M., Cárdenas-Barrón, L.E. and Sarkar, S., 2020. The effect
of human errors on an integrated stochastic supply chain model with setup cost reduction and
backorder price discount. International Journal of Production Economics, p.107643.