Certificate IV Training Assessment: Handle Mail and Assessment Plan

This assignment provides a comprehensive overview of handling mail and developing assessment plans within the context of the Certificate IV in Training and Assessment. It includes assessment plans for units such as BSBINM202 Handle Mail and HLTWHS001 Participate in Workplace Health and Safety, detailing the purpose of assessment, target groups, assessment context, specific needs, personnel involved, and assessment methods. The assignment also features assessment task instructions, role-play scenarios, observation checklists, and assessor guides, ensuring a thorough evaluation process. Additionally, it addresses Recognition of Prior Learning (RPL) assessment planning, including suggested RPL evidence and its alignment with assessment elements. The document also covers assessment instruments, conditions, and reasonable adjustments.

Running head: CERTIFICATE IV IN TRAINING AND ASSESSMENT
CERTIFICATE IV IN TRAINING AND ASSESSMENT
Name of the Student
Name of the University
Author Note

1CERTIFICATE IV IN TRAINING AND ASSESSMENT
Step 1 - Assessment Plan
ASSESSMENT PLAN
Unit name and code BSBINM202 Handle mail
Purpose of the assessment This unit describes the skills as well as knowledge that is
needed for receiving along with distributing incoming
mail, collect the same and despatch outgoing mail.
It applies to individuals who perform a range of routine
tasks in the workplace, using a limited range of practical
skills and knowledge of mail handling under direct
supervision or with limited individual responsibility.
Target group VET Students completing a course that this unit is part of
Context of assessment Training and Assessment Environment
Written as well as practical components assessment
classroom based
Specific needs of the cohort/individual
being assessed
All students completed an LLN prior to their enrolment
Any other special needs will be assisted as required
Personnel involved in the assessment
process?
Narelle Ward
Assessment information and evidence requirements

2CERTIFICATE IV IN TRAINING AND ASSESSMENT
Assessment methods
Assessment instruments required
for each method
Unit requirements
this meets (PC1.2,
PE2, KE4 etc.)
1 Written test
Written questions
Instructions for candidate
Marking guide for assessor
See mapping at end
of document
2
Practical Tasks
Instructions
Company Policy & Procedures
Observation Check list
See mapping at end
of document
3 Group Discussion/Question Discussion/Question Guideline for
the assessor
Observation Checklist
See mapping at end
of document
Resources
Specialist support (if applicable/required) Integration Aids are available if required
Any tools or equipment required for
assessment
Desk, chair, computer
Any materials required for assessment Company policy and procedures folder

3CERTIFICATE IV IN TRAINING AND ASSESSMENT
Any other resources required for
assessment (for example, supporting
documentation)
Computer manual
Any human resources required for
assessment (for example, other workplace
personnel, clients/customers etc.)
Not required for this unit
Assessment arrangements
Timeline for assessment – when will each
item be assessed?
The two assessments will be completed within the
delivery of the unit
How long will be given to each
assessment?
Written Assessment 30 mins
Practical Assessment 1 hour
Group Discussion 30 mins
Is integration of activities possible? The group discussion will lead into the practical
assessment
Assessment arrangements continued
Work health and safety issues that may
impact on assessment activities being
conducted
No obvious health and safety issues are foreseen for this
assessment plan. It is expected that students will have a
safe environment at all times.

4CERTIFICATE IV IN TRAINING AND ASSESSMENT
A sight safety assessment will be made as part of the
group discussion assessment
Privacy/confidentiality issues that may
impact on assessment activities/portfolios
submitted
None at this stage as they will be handed to the assessor
directly
Any other issues that may impact on
assessment activities (for example,
sustainability)?
The practical assessment will be rescheduled if there is
power shortage
Any reasonable adjustments identified? Students may need additional time for assessments and
this is available if required
Where will assessment outcomes be
recorded?
A student record summary is used for recording all
outcomes and any feedback. A copy of this will be
emailed to all student
Date of each assessment to be
submitted/conducted
All assessments are to be submitted and conducted with
the time allocated for the unit

5CERTIFICATE IV IN TRAINING AND ASSESSMENT
Step 2 - Assessment Instructions and Instruments
DEVELOP THE ASSESSMENT - Assessment Task Instructions
ASSESSMENT TASK INSTRUCTIONS
Unit code and title BSBINM202 Handle mail
Workplace/Location Classroom/ Simulated office environment
Purpose of assessment This unit describes the skills as well as knowledge that is needed for
receiving along with distributing incoming mail, collect the same and
despatch outgoing mail.
It applies to individuals who perform a range of routine tasks in the
workplace, using a limited range of practical skills and knowledge of mail
handling under direct supervision or with limited individual
responsibility.
Context of assessment Training and Assessment Environment
Written, Oral and Practical components assessment, classroom based
Resources required for
assessment
Assessment Task 1
PC and Microsoft Office
Login details for IVET student portal
Pen or Paper

6CERTIFICATE IV IN TRAINING AND ASSESSMENT
ASSESSMENT TASK INSTRUCTIONS
internet
Assessment 2
PC and Microsoft Office
Login details for IVET student portal
Pen or Paper
Safety considerations All the students are subjected to work within the classroom setting as well
a work under the supervision during the exam.
All tasks should be performed within a classroom and should be
monitored by the trainer all the time.
Students should be warned about the consequences of using the internet
for personal reasons.
Students should be warned in case any hazards are present in the room.
Instructions to the
candidate:
Assessment 1
In this assignment students are supposed to go through a site of Australia
Post and answer the questions provided and where prompted. The
assignment is designed for assessing the knowledge that is needed for
receiving along with distributing incoming mail, collect the same and
despatch outgoing mail.

7CERTIFICATE IV IN TRAINING AND ASSESSMENT
ASSESSMENT TASK INSTRUCTIONS
The mentioned test is a open book test and needs to be completed within
30 minutes
Resources required:
PC and Microsoft Office
Login details for IVET student portal
Pen or Paper
internet
Assessment 2
Students will be provided with materials on the postal service in Australia
and its origins in Britain. On the basis of the mentioned material, they
have to answer some questions. The assignment is designed to enhance
the idea of the students about deferent types of postal service which in
turn will help them to handle mails in an appropriate manner.
The mentioned test is a open book test and needs to be completed within
30 minutes
Resources required:
PC and Microsoft Office

8CERTIFICATE IV IN TRAINING AND ASSESSMENT
ASSESSMENT TASK INSTRUCTIONS
Login details for IVET student portal
Pen or Paper
internet
Conditions of Assessment
 Students must attempt all parts of each assessment task.
 For students’ performance to be deemed satisfactory in this
assessment task, they must satisfactorily address all the assessment
criteria. If part of this task is not satisfactorily completed students
will be asked to complete further assessment to demonstrate
competence.
 Students will be provided feedback on their performance by their
Assessor. The feedback will indicate if they have satisfactorily
addressed the requirements of each task or indicate the task(s) not
satisfactorily addressed and indicate what tasks they must re-
attempt at a later date to demonstrate satisfactory performance.
 Students have the right to appeal the outcome of assessment
decisions if they feel they have been dealt with unfairly or have
other appropriate grounds for an appeal.
What needs to be
submitted?
Assessment task 1
Students are required to complete a portfolio of work that includes all of
the items listed below.
Observation Checklist completed by assessor
Completed computer work tasks
Assessment task 2
Students are required to complete a portfolio of work that includes all of

9CERTIFICATE IV IN TRAINING AND ASSESSMENT
ASSESSMENT TASK INSTRUCTIONS
the items listed below.
Observation Checklist completed by assessor
Completed computer work tasks
Resubmission
In case any student is able to gain satisfactory marks after his or her 1st
completed submission, he/she will be provided with a second chance of
resubmission. However, this time they have to work only on the questions
they have not gained satisfactory marks.
Reasonable adjustments
(assessor to indicate
possible adjustments):
Students are encouraged to contact their trainer prior to attempting this
task in case they do not understand any part of this task or in case they
have any learning issues/ requirement that may prevent them when
attempting any part of the assessment.
Assessor name Date
Assessor signature

10CERTIFICATE IV IN TRAINING AND ASSESSMENT
Role Play/Scenario/Observation Task Template
ROLE PLAY / SCENARIO/OBSERVATION TASK
Instructions to the candidate:
In this assignment students are supposed to go through a site of Australia Post and answer the questions
provided and where prompted. The assignment is designed for assessing the knowledge that is needed
for receiving along with distributing incoming mail, collect the same and despatch outgoing mail.
The mentioned test is a open book test and needs to be completed within 30 minutes
Resources required:
PC and Microsoft Office
Login details for IVET student portal
Pen or Paper
internet

11CERTIFICATE IV IN TRAINING AND ASSESSMENT
Role-play/Scenario/Observation task details:
Task 1:
Student will be provided with a link of Australia Post and then they have to answer the
questions provided by the assessor
Task 2:
Students will be provided with materials on the postal service in Australia and its origins in
Britain. On the basis of the mentioned material, they have to answer some questions. The
assignment is designed to enhance the idea of the students about deferent types of postal service