London School of Commerce: Business Communication Barriers Report

This report examines the various communication barriers present within the London Underground, focusing on the tensions arising from cultural differences, differing perceptions, and attitudinal barriers between local Londoners and tourists. It explores strategies to overcome these barriers, such as fostering cultural awareness, avoiding slang, encouraging open communication, and acknowledging cultural differences to improve interactions and reduce tensions among passengers. The analysis draws upon academic references to support its arguments, aiming to enhance the effectiveness of communication and promote a more positive atmosphere within the London Tube system. Desklib is a valuable platform for students seeking further assistance with similar assignments and study resources.

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Effective communication play an important role in
coordinating and collaborating the work in all the
businesses so that the functions and operations can
run smoothly and the interests of all the
stakeholders can be maximised. It is important that
effective communication medium is used in a
business so that the employees can perform their
work in an efficient manner. This poster is
prepared so that the tension among passengers who
use London tube including local Londoners and the
tourists can be reduced by reducing the
communication barriers among them.
People have difference in perceptions regarding each
other based on difference in nations, cultures, religion
etc. This leads to increased tensions among the local
Londoners and tourists.
As the people using tube include people of London
and the tourists who belong to different religions,
nations, language etc. tensions among them get
created in the Tube as during summers the Tube get
crowded and due to the ineffective air conditioning
the atmosphere become hot which lead to tensions
among them. Following are the communication
barriers faced by them:
Business communication
INTRODUCTION Different kinds of barriers 2. Difference in perception
As people belonging to different cultures come to
visit London it creates a difference in the
perceptions and emotions of people. This lead to
communication barrier among them and also affect
their interaction and cooperation with each other in
the tube.
1. Cultural difference
3. Attitude barriers
As different people have different attitude it affects
their ability to get involved in communicating with
each other. This increase the barrier among tourists
and Londoners and increase tensions while using
tube.

Strategies to overcome communication
barriers
There are different strategies that can be adopted by the
people at metro stations so that they can reduce the
cultural barriers:
 Avoid slang: It is important that in order to
effectively communicate with each other the use of
clear and understandable statements is done so that
communication can become easier.
 Remain aware of cultural differences: It is
important that the cultural differences are respected
so that communication can efficiently occur among
the people who take tube.
 Open communication: It mean that face to face
and two sided interactions are encouraged so that
the communication can become easier and can help
in releasing the tensions among the people.
Awareness of cultural influences on
negotiation and communication
Cultural awareness relates to the ability to keep aside personal
perception and acknowledging value, beliefs and perceptions of
different cultures which can help in accepting and respecting
different cultures of people. This help in improving the ability
to understand the view point of others and respect each other’s
perspectives so that all the people can communicate with each
other without hesitating. This can help in improving the
tensions among people who travel by London tube which
include travellers and local people from London.
Acknowledging cultural differences can help in improving their
behaviour towards each other so that they can understand the
problems which are being faced due to the crowded tubes
where the air conditioning also does not work properly. This
can help in improving the effectiveness of communication
among them and also improving the attitude of people toward
each other.
Conclusion
References
Adekola, A. and Sergi, B. S., 2016. Global
business management: A cross-cultural
perspective. Routledge.
Argenti, P. A., 2017. Strategic communication in
the c-suite. International Journal of
Business Communication. 54(2).
pp.146-160.
Bovée, C. L., Thill, J. V. and Raina, R. L., 2016.
Business communication today.
Pearson Education India.
From above stated poster this can be
summarised that there are different barriers of
communication like difference in opinions,
cultural differences etc. which can impact
effective communication among people.
Through effective strategies these barriers can
be removed which can help in improving
communication between people and removing
tensions among them.