Identifying Challenges Faced by Blind People in London NHS Services

This research proposal investigates the challenges faced by blind individuals in London when receiving services from the National Health Service (NHS). The study focuses on a case study of the NHS, aiming to identify the core issues and needs of blind people in the borough of Tower Hamlets, comparing it with other boroughs like Merton and Lambeth. The research explores various aspects, including communication methods between blind individuals and service providers, treatments for blindness such as cataract operations, and the impact of government actions. The proposal outlines the methodology, including qualitative data collection through questionnaires and secondary data analysis from various sources like books, journals, and online resources. The expected outcomes include improved service provision and better facilities for blind individuals, ultimately contributing to a better understanding of their needs and challenges within the healthcare system. The study also includes a temporal plan detailing the research timeline and a comprehensive list of references.

Research Project
Proposal

Table of Contents
Title of research ..............................................................................................................................1
Introduction to research ..................................................................................................................1
Aims and Objectives .......................................................................................................................1
Research questions ..........................................................................................................................1
Rational for research .......................................................................................................................2
Background of literature review .....................................................................................................2
Methodology and methods for secondary data collection ..............................................................3
Expected outcomes .........................................................................................................................4
Temporal plan of the research .........................................................................................................4
.........................................................................................................................................................4
REFERENCES ...............................................................................................................................5

TITLE OF RESEARCH
“To identify challenges faced by blind people in London when they receive service from
the service provider: A case study of NHS.”
INTRODUCTION TO RESEARCH
Blindness may result from a injury, conditions and disease that limits vision. There are
different issues which are face by blind people when they receive services such as getting things
of independence and he/she is not able to see that in which manner service is provided to them
by health care professional. Tower Hamlets is a vibrant and dynamic place to work and learn
with creative and diverse communities (Ayers, Clarke and Murray, 2015). United Kingdom. The
London Borough of Tower Hamlets is identified as a London Borough in East London which
includes much of the traditional east End. (Hara and et. al., 2015). In this research, chosen health
and social care organisation is NHS which mainly specialise in providing different services such
as Mental health, Complex spinal surgery, cystic fibrosis treatment, Treatment for children with
congenital heart conditions etc.
AIMS AND OBJECTIVES
Main aim of this research is to identify challengers that are facing by blind people in the
London when they receive service from the service provider”. A case study of NHS.
There are some objectives which are based on research aim are determined as under:
 To identify the basic causes and needs of blind people in the London.
 To determine the challenges faced by individual reside in borough Tower Hamlets.
 To compare Tower Hamlets borough with other two boroughs individual faced same
issue of blindness aged between 24 to 45.
 To identify the ways by which blind people communicate with the service provider.
 To determine the Treatment of blindness including operation of cataract and the outcome
of operation
 To compare behaviour of kids and adults during cataract operation
 To evaluate the action taken by government towards blind people and cataract operations
Research questions
 What are the major needs and causes of blind vision in London?
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 What kind of challenges are faced by individual reside in borough Tower Hamlets?
 How can Tower Hamlets borough be compared with other two boroughs individual faced
same issue of blindness aged between 24 to 45?
 What are the effective ways that is used by blind people in order to communicate service
provider?
 What is the treatment of blindness including operation of cataract and the outcome of
operation?
 Who feel much better during cataract operation?
 What type of action are taken by government towards blind people and cataract
operations?
RATIONAL FOR RESEARCH
Main reason behind conducting this research proposal is to analyse number of blind
people who are living in Tower Hamlets borough between the age group of 24 to 45. (Bunce,
2016). This researcher is more important for the NHS because with the help of they can easily
formulated policies. It will also essential for the service provider because with this they treat
blind person easily. Therefore this researcher is more significant for the entire population of
Tower Hamlets borough to reduce the cases of blind people in London.
BACKGROUND OF LITERATURE REVIEW
A literature review is identified as an effective evaluation of chosen documents on a topic
of research. It is one of the main and important aspect of research project which is based on
research objectives and questions.
Tower Hamlets has seen forceful population change in recent period of time, increasing
faster than any other national authority in the nation. As per the point of view of Voykinska,
(2016), over the last thirty years, the population of borough more than doubled and is rising from
approximately 1,44,800 in year 1985 to 2,95,200 in 2015. Population of Borough is expected to
modify over the next 10 years following population projections, chiefly those offered by the
Greater London Authority. In this area, some people are blind that face different challenges
while receiving service from NHS. According to the Kate Beck (2018), Environmental changes
is identify as a main issue that is face by Blind person. In this person is not able to communicate
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with society people that highly impact on them. Beside this, physical movement is identify one
of the biggest and main challenges for blind people.
Along with them, health and social care organisation provide better facilities to the blind
people such as operation of cataract. It is refer as a clouding of the lens in the eye. It is useful and
leads to reduce in vision. It is a type of operation which often create slowly and can impact one
of both eyes. Such operation more better for the kids as compare to adults because at early stage
of diseases, care workers easily treated to the blind person. In London, there are different number
of borough in which Tower Hamlets is a main Borough. Another two are Merton London
Borough and Lambeth London Borough. As compare to Tower Hamlets, number of Blind people
in both borough is also grow which highly impact on care user in a direct manner. Apart from
this, blind person is not able to easily communicate with their service provider so they can use
gestures, Braille language, oral communication and many other. All these will be supported to
the blind person to communicate their needs, expression, wants to the care workers etc. In this
government also take an effective and better action by providing appropriate amount of fund to
the health care organisation, opening different number of institutions, organising different
activities and policies to the blind person.
METHODOLOGY AND METHODS FOR SECONDARY DATA
COLLECTION
Research methodology is refer as the specific techniques or procedures used to analysis,
select and identify accurate information about the research topic. There are some methods of
collecting data from the respondents. Few methods are determined as under:
Sampling: It is identify as an effective process whereby an investigator choose a sample
size. In selecting sample size of 30 respondents from population of 24 to 45 age group blind
person, researcher use Random sampling method which is more useful and appropriate because
this method not require maximum time.
Research method: There are mainly two types of research methods such as quantitative
and qualitative. The qualitative information can be collected through interviews, newspapers,
transcripts, diaries, questionnaire and so on. On the other side, quantitative information can be
get through statistics, financial statement and survey (Rodrigues and et. al., 2015). As per the
research topic, researcher use qualitative method of data collection because this will provide
accurate and proper information about the topic.
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Data collection: There are mainly two types of data collection methods, one is primary
and another one is secondary (Rodrigues and et. al., 2015). In case of primary data, researcher
will opt questionnaire which will help them to collect relevant amount of information. On the
other hand, under secondary data of collection, investigator need to use different number of
books, journals, articles, publication of research and many other. All these are also essential and
useful for the researcher to gather appropriate data about the topic.
Research approach: It is another method of research which is divided into two parts such
as inductive and deductive. As per the research topic, researcher use inductive approach because
it will give accurate and proper data from the respondents as compare to deductive method.
Methods for secondary data collection: This type of information are readily gettable
from the many other sources and as such, there are no particular methods of data collection. The
investigator can obtain information from internal and external sources of organisation
(Voykinska and et. al., 2016). In case on internal source, investigator use sales report, company
information, financial statement customer details, like age, name etc., report and feedback from a
distributors and many other. On the other hand, in case of external source, investigator follow
business journals, social books, data from other government departments like tax records, social
security etc.
EXPECTED OUTCOMES
The outcomes are the results and changes that the health and social care enterprise
expects to be accomplished after the completion of project in successful manner. Beside this,
NHS wants to help the blind people who are facing some challenges in London between the are
group of 24 to 45 (Dowling, 2017). Company expect to provide better service and facilities to the
care user which will help them to accomplish better outcomes within predetermined time period.
TEMPORAL PLAN OF THE RESEARCH
This plan is based on the time duration of opening and closing project. This part of the
research proposal is based on the Gantt chart which is a useful graphical technique that shows
tasks or activities performed against time (Neale and et. al., 2015).
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REFERENCES
Books and Journals
Ayers, H., Clarke, D. and Murray, A., 2015. Perspectives on behaviour: A practical guide to
effective interventions for teachers. David Fulton Publishers.
Bunce, S., 2016. Pursuing urban Commons: Politics and alliances in community land trust
activism in East London. Antipode. 48(1). pp.134-150.
Dowling, B., 2017. GPs and Purchasing in the NHS: The Internal Market and Beyond: The
Internal Market and Beyond. Routledge.
Hara, K. and et. al., 2015. Improving public transit accessibility for blind riders by
crowdsourcing bus stop landmark locations with google street view: An extended
analysis. ACM Transactions on Accessible Computing (TACCESS). 6(2). p.5.
Neale, J. and et. al., 2015. “You’re all going to hate the word ‘recovery’by the end of this”:
Service users’ views of measuring addiction recovery. Drugs: education, prevention
and policy. 22(1). pp.26-34.
Rodrigues, A., Montague, K., Nicolau, H. and Guerreiro, T., 2015, October. Getting
smartphones to TalkBack: understanding the smartphone adoption process of blind
users. In Proceedings of the 17th International ACM SIGACCESS Conference on
Computers & Accessibility (pp. 23-32). ACM.
Voykinska, V., Azenkot, S., Wu, S. and Leshed, G., 2016, February. How blind people interact
with visual content on social networking services. In Proceedings of the 19th ACM
Conference on Computer-Supported Cooperative Work & Social Computing (pp. 1584-
1595). ACM.
Online
Kate Beck. 2018. Challenges That Blind People Face. [Online]. Available
through:<https://www.livestrong.com/article/121214-different-types-blindness/>.
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