Global Challenges Facing International Hospitality Management

This essay examines the global issues confronting the International Hospitality Management sector, focusing on environmental sustainability, technology implementation, evolving guest expectations, and staff retention. It highlights the impact of globalization on the industry, emphasizing the need for environmentally friendly practices and the integration of technology like contactless services and guest applications. The essay also addresses the challenges posed by changing guest demands, such as entertainment, fast check-in/check-out, and contactless options, particularly in light of the COVID-19 pandemic. Furthermore, it discusses the high turnover rates in the hospitality sector and the importance of attracting and retaining talented staff. The essay proposes solutions such as adopting contactless hospitality services through technology, integrating guest applications for enhanced experiences, and implementing sustainable practices like conserving energy, reducing waste, and using natural amenities to ensure the industry's long-term viability and appeal.

Global Issues in Business and
Tourism

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Discuss four of the fundamental global issues challenging the International Hospitality
Management sector (International Tourism and Hospitality Management pathway, Tourism
Management). Suggest some solutions........................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Global issues are considered as the matters of economical, ecological, social and political
aspects which impacts the whole world as a society. Additionally, these problems disrupt the
natural structure of disturbing social as well as economical growth. Moreover, hospitality
industry is known to be the huge sub-sections into service sector as well as also compromised of
4 key areas that are travel & tourism, food & beverages, recreation and lodging. The aim of this
essay is to analyse the global issues challenging the International Hospitality Management sector
along with its solutions.
MAIN BODY
Discuss four of the fundamental global issues challenging the International Hospitality
Management sector (International Tourism and Hospitality Management pathway, Tourism
Management). Suggest some solutions.
International hospitality management industry is regarded as the vast sector which
incorporates overall economical practices which directly or indirectly contributes towards travel
& tourism. Moreover, this is wide areas which include overseeing the daily managerial,
operative & commercial practices of business within particular industry. Global issues are
considered as the matters of economical, ecological, social and political aspects which impacts
the whole world as a society. Additionally, these problems disrupt the natural structure of
disturbing social as well as economical growth. Moreover, hospitality industry is known to be the
huge sub-sections into service sector as well as also compromised of 4 key areas that are travel &
tourism, food & beverages, recreation and lodging. Globalisation is the procedures through that
the world becomes maximising interconnected as an outcome of huge enhanced trade as well as
cultural exchange. It has also maximised the manufacturing of items & services in all sector
including hospitality industry. In addition to this, it enables international hospitality firms for
identifying the low cost manner to provide its services. This also enhances the international
competition that leads cost down as well as develops huge variety off preferences for customers.
Furthermore, International business are regularly faced with several challenges related to
trends as well as desires of consumers, the sector is rapidly developing and firms are struggling
for keeping up with demand. As there are various global issues challenging the international
hospitality management sector. Among them one is environmentally friendly practices,
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environmental activities continue for shaping the current international hospital sector over the
last ten years. This has been a main concentration of whole entities to invest into. Additionally,
sustainable activities develops hospitality firms stand out clients desires for knowing the business
they buy from obeying socially, culturally and environmentally sound activities. Mainly evident
with Millennials and Generations Z’ers, clients would pay much for items which do not harm the
environment or impacts wildlife. Moreover, an accomplish overhaul of firms system as well as
services to comply sustainable measures that would becomes costly and would not last ever,
while smaller steps over period for adhering to socially accountable directions would have a long
lasting impacts upon their clients as well as environment, enhancing the image of organisation.
In addition to this, huge global challenges which business would continue for facing into the
upcoming times as sustainability that is becoming a way of life towards entities. The other global
issue is implementation of technology, as over the past year technology have ramped up into
international hospitality sector that are contactless services, self check ins, online ordering and
payment through application has now a days becomes the new trends. This is a challenge for
particular sector for providing an effective consumer experiences along with mix of individuals
as well as tech enabled interactions, clients crave experiences so the firm should be performing
all the thing and they may perform adhere to it. In case the system of technology is not into the
areas at all or is down they may stop the overall system of services, therefore, hospitality
companies required to have back up plans in places to be formed for any problems thrown at
them into technological world.
Social issue that are change into guest expectations, This is undertaken as one of the
vital issue within international hospitality sector. This have been witnessed that currently guests
desires a various much from hotels. Such as system of entertainment, swift check-in check out
services, free wifi and many others. Considering to the COVID-19 pandemic, they would be
anticipating the contactless hospitality facilities for ensuring the safe stay. Certainly, this is quite
tough for abiding through those demands due to capita or resources bandwidth, but this is
performing to be much imperative to perform this. Retaining and attracting talented staff, the
international hospitality management sector is well known for their higher turnover rates with
regarding one third of staff are quitting its jobs after work for just 6 months as well as about 45%
of employees holds upon for an average of around 2 years. This is regularly to develop with
much staff which are being anticipated to be recruited each year, so for hospitality firms for
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being competitive they required to assures that they have workers with stronger competencies,
qualities and understandings. Additionally, the expectation off employees are always
developing, growing and modifying, entities required for keeping up with the current trends in
order to grab the attention and retain staff, that is proving to become a continuous challenges into
the international hospitality industry.
So, some of the solution that respective industry would able to adopt and use. Some of
them are the contactless services of hospitality may be rendered with appropriate technology.
Considering deploying a self service guest portals which would provide the fast check in check
out facilities, share areas to their property as well as even let consumers request pick up as well
as drop off facilities. Also, keep itself upgraded with current international hospitality trends. So,
by performing this would assists them in meeting the modifying the guest desires into efficient
manner. Integrated guest applications, The vision of the related visitor includes for all intents
and functions all components of the guest revel in. Something as unpredictable as that wishes a
lone cognizance from which to work — and visitor programs for person PDAs are the normal
spot to have these limits. A cleverly organized utility joins commonly that from deal signals to
motel agencies to willpower packages. Expecting which you see a visitor used the social event
charge for a gathering, you could use the application to electronically send your guest the event
plan, whole with a canny aide of assembly spaces where gatherings might be held. Most lodgings
have some versatile application accessible as of now, yet they're adding new elements
consistently. Moreover, inventive designers serving the accommodation business have are
offering intriguing capacities that can be incorporate into these lodging applications that award
visitors expanded capacity to draw in with inn staff and different visitors at the inn. A portion of
the significant banners have proactively begun exploring better approaches to make
extraordinary, customized encounters for their visitors on their cell phones. Eventually, The
housing with a sincerely related come across can be stacked with exceedingly glad, very
empowered guests.
In addition to this, the other solution is Going touch-less, As critical as robotization and
self-company has converted into, the pandemic has illuminated the want to reconsider how
visitors can group up with comforts. From development sensors that switch on lighting fixtures,
to voice-activated manipulate of machines, actions in IoT instruments and regular language
taking care of (NLP) has given accommodations and the designers who serve them, the apparatus
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reserve to sign up for those emerging progressions with their consolidated guest programs giving
modern-day studies. Regardless, present functions like excessive level room keys that grant
guests to open doorways the use of their telephones are purchasing reestablished interest.
Diminishing contact with consistently reached interfaces licenses visitors to stay secure and
housework team of workers to easy and plan rooms faster. This can in like way be all
incorporated into the property's correspondence gadget giving affiliation body of workers extra
tremendous detectable great to what's going on across the housing. As these contraptions
paintings in show to sincerely 0 in on guests and accelerate assist, new choices emerge for
staffing, customization, and experiential arrangement. Remote cell phone for staff, currently
famous in the friendliness space and different businesses into Europe, SIP-DECT is a flexibility
enticing choice in place of VoWLAN and radio-primarily based networks that is starting to stand
sufficiently aside to be visible in North America. Many SIP-DECT arrangements bring the sort
of elements generally tracked down on a proper organization to portable specialists all around
your lodging or on the other hand grounds without secures them to explicit regions. Since hotel
agency body of workers, like house responsibilities, valet, orderly, and occasion staff are usually
in a hurry, SIP-DECT an indicator match for hoteliers. With by means of and huge negligible fee
diverged from distinct alternatives, straightforwardness of association and fine, obvious voice
first-class, is prepared to take off incredibly.
Along with this, for the sustainability of hospitality internationally, the various hospitality
entities may have to face some practices and measures such as Conserving Energy, Energy
protection in the accommodation business includes a two layered approach: decline and
efficiency. Affiliations can begin through getting ready professionals in processes to performing
that lower energy use. These tactics to appearing can pass from converting out lighting fixtures
to changing the settings on clothes washers and changing indoor controllers fittingly. Energy
conservation might also furthermore consolidate agreeable ideas to visitors approximately their
usage of towels or electricity. For adequacy, affiliations can search for probably possibilities to
use green development or things. For example, they can gift sunlight hours based totally chargers
for warming and cooling or exchange to power-beneficial LED lights. Decreasing Waste,
Associations have distinct opportunities to restrict their waste. To dispense with food waste,
institutions can source their food locally or foster it immediate. This diminishes how a whole lot
meals demolishes and guarantees more energizing matters. Associations can similarly adopt on
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meals-gift techniques that let allies in on unused food will come to the close by food kitchen
instead of essentially being discarded. Presenting water-capable things, for instance, water-
saving channels, can furthermore have an impact in reducing waste.
Utilizing natural conveniences "At a typical stage, the global friendliness enterprise is
liable for 8% of petroleum derivative outcomes, which might be inflicting modifications in our
contemporary situation and growing sea levels," notes Alvarez. "The motion commercial
enterprise' massive carbon influence isn't always virtually executed by means of transportation of
vacationers, but moreover via the advent and transportation of preparations, as an example,
meals, rewards, towels and substances which can be sincerely essential in every motel." Natural
matters have a lighter carbon influence than others. By converting to everyday, associations
display an guarantee to reasonability. Regular motels can consolidate things made of every and
every ordinary solving and no unforgiving engineered substances. For example, residing
toiletries, cleaning resources, food and aromas can all come in normal designs. Likewise,
affiliations can pick out matters that are available in recyclable packaging or biodegradable
holders. Coordinating affordable strategies into how an affiliation capabilities no longer certainly
lays out an awesome affiliation and perhaps saves coins; it can furthermore defend the everyday
and social sights guests have come to peer. The agreeableness enterprise need to promise it
cooperates as one with the environment and is aware of about its social and monetary impact
through now not over consuming resources, endeavouring to display screen biodiversity, no
longer dirtying, and with regard to local businesses and workers. In doing in that capacity, the
enterprise shields its proper presence. Thusly and others, useful the motion enterprise has
emerged. This making ready highlights the surroundings and spotlights on defending natural
cycles and checking a area's regular historical past. It furthermore stretches out respect to have
corporations and gains floor in the direction of building social consciousness with them
CONCLUSION
As per the above essay, it has been concluded that international hospitality management
industry is crucial. As the vast sector which incorporates overall economical practices which
directly or indirectly contributes towards travel & tourism. Moreover, this is wide areas which
include overseeing the daily managerial, operative & commercial practices of business within
particular industry. Additionally, there are various global issues and challenges that are facing
through respective sector such as execution of technology, environmental friendly practices,
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change into guest experiences, retaining and attracting talented staff and many more. In addition
to this, in order to overcome from the different issues some solutions are adoption of advanced
technology, and many others.
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REFERENCES
Books and Journal
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Globalisation and Tourism. Edward Elgar Publishing.
Hartati, S., Bajari, A. and Juwita, R., 2020, March. International Business in Tourism: Media
Promotion Perspective in Industry 4.0. In 2nd International Media Conference 2019
(IMC 2019) (pp. 424-436). Atlantis Press.
Hole, Y. and Snehal, P., 2019. Challenges and solutions to the development of the tourism and
hospitality industry in India. African Journal of Hospitality, Tourism and Leisure, 8(3),
pp.1-11.
Holloway, J.C. and Humphreys, C., 2019. The business of tourism. Sage.
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unsustainable global tourism path. Tourism Geographies, 22(3), pp.624-632.
Jamal, T. and Higham, J., 2021. Justice and ethics: Towards a new platform for tourism and
sustainability. Journal of Sustainable Tourism, 29(2-3), pp.143-157.
Kyrylov, Y., Hranovska, V., Boiko, V., Kwilinski, A. and Boiko, L., 2020. International Tourism
Development in the Context of Increasing Globalization Risks: On the Example of
Ukraine’s Integration into the Global Tourism Industry. Journal of Risk and Financial
Management, 13(12), p.303.
Pandy, W.R. and Rogerson, C.M., 2019. Urban tourism and climate change: Risk perceptions of
business tourism stakeholders in Johannesburg, South Africa. Urbani izziv, 30, pp.225-
243.
Rogerson, C.M., 2019. Business tourism under apartheid: The historical development of South
Africa’s conference industry. Urbani izziv, 30(Supp), pp.82-95.
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