Case Study: Implementing Change Management at Composants Perfectionnes

This case study examines change management strategies within Composants Perfectionnes, a French car part manufacturer facing challenges in a competitive market. The analysis covers the concept of change management, the specific changes needed by the company to increase production, and the challenges in implementing these changes, such as financial constraints and a lack of digital culture understanding. The study recommends implementing Computerized Maintenance Management Systems (CMMS), advanced manufacturing techniques, and fostering a stronger workforce through recruitment and training. The ADKAR model is applied to outline the steps for successful change management. The case study highlights the importance of adapting to technological advancements like IoT and Industry 4.0 to maintain a competitive edge. Recommendations are provided to overcome barriers and achieve successful organizational transformation. The study concludes by emphasizing the importance of change management for achieving production goals and gaining a competitive advantage in the car manufacturing industry.

MANAGING CHANGE – A CASE
STUDY ON
“COMPOSANTS PERFECTIONNES”

Table of Contents
INTRODUCTION...........................................................................................................................1
1. Concept of Change management.................................................................................................1
2. Changes required by Composants Perfectionnes.........................................................................2
3. Challenges in implementing change management and recommendations..................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Change management is a cooperative method for each and every tactic used by an
organisation in order to prepare, support and assist people, teams and organisations in making
organisational change (Esfahbodi and et.al., 2017). The present case study is based on a French
car part manufacturer, Composants Perfectionnes having several plants in France, Spain and UK.
The case study is related to change management in the organisation to increase production of the
products for competing in the market.
1. Concept of Change management
Managing change is an organised approach used for dealing with the transformation or
transition of an organisation’s objectives, technologies or processes. The motive behind
managing change is to imply strategies for incorporating as well as controlling changes. Change
management refers to implement strategies for effecting change, controlling change. In order to
be effective, the change management process requires to consider how a replacement or
adjustment will affect employees, systems and processes within an organisation.
In context to Composants Perfectionnes, change management is very much necessary as
the new strategy of the organisation is focused on increasing production with the use of new
technologies in the manufacturing process. In this case the manufacturing organisation needs to
implement Engineering change management as the team of product development engineers plays
a major role in Composants Perfectionnes to manufacturing car parts and maintain the quality of
the production. Along with it manufacturing change process can assist in maximising the
capabilities of the technology, tools and available labour(Chan, Ngai and Moon, 2017).
According to the ADKAR model founded by Jeff Hiatt there are five essential steps which can
applied in the Composants Perfectionnes. –
 Awareness of the need for change, as Composants Perfectionnes is facing tough
competition in the industry and due to closure of the UK plants it needs to increase its
productivity with the use of technologies.
 Need to involve in the change management process
 Gaining Knowledge of manging change
 Capability to imply behaviours and change altogether
 Strengthening to sustain change
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2. Changes needed by Composants Perfectionnes
In order to sustain in the competitive industry Composants Perfectionnes needs for
adapting several changes within its production process. For example - In order to improve
the manufacturing process, the company needs to implement Computerised maintenance
systems (CMMS). A CMMS track system maintenance, breakdowns, examinations, system
disruptions smaller and even obsolete. Instead of manually tracking issues, a CMM handles
all of this remotely, enhancing productivity. The company can use Advanced manufacturing
– on autopilot, Automation is also an important aspect of the future of car manufacturing
industry. More than 50% of Flex’s manufacturing processes are already turned fully
automated. In addition to this, IOT and industry is at the centre of industrial transformation,
accounting for more than $178 billion in 2016 and proving critical to provide competitive
edge to the manufacturing companies. The incorporation of IOT and industry 4.0
demonstrate the vision of the highly interconnected factory that includes online equipment
and is intelligent as well as capable of making own decisions(Kusiak, 2018). Composants
Perfectionnes also require recruitment and training program to make stronger workforce so
that productivity can be increased effectively. But in order to make these changes the
company also require a lot of investment which is a huge challenge for the organisation.
3. Challenges in implementing change management and recommendations
There are numerous barriers and challenges in implementing a change management within
an organisation, these challenges are as following –
Financial resources – It is a major challenge for implementing the change management in
an organisation, in order to implement or manage change in the company. Composants
Perfectionnes can utilise their shares or attract investors to implement changes in the
production.
Lack of understanding digital culture – Many organisations fails to understand the
importance of developing a digital culture in the business even prior of planning for a
transformation. In order to overcome this challenge, it is very essential for the company to
motivate employees and other stakeholder to get familiar with digital tools, culture,
technology and solutions(Zhong and et.al., 2016). It can assist businesses to persuade the
employees during change or transformation phase.
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CONCLUSION
The above study identified that there Change management is an approach to plan,
implement and manage any kind of transformation or change within the organisation.
Composants Perfectionnes needs various changes for increasing the productivity and gain
competitive advantage in the car manufacturing industry such as implementing CMMS,
using Advanced manufacturing with autopilot etc. The various challenges related to change
management are also determined in the above report along with their recommendations.
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REFERENCES
Books and Journal
Chan, A.T., Ngai, E.W. and Moon, K.K., 2017. The effects of strategic and manufacturing
flexibilities and supply chain agility on firm performance in the fashion industry. European
Journal of Operational Research. 259(2). pp.486-499.
Esfahbodi and et.al., 2017. Governance pressures and performance outcomes of sustainable
supply chain management–An empirical analysis of UK manufacturing industry. Journal of
cleaner production. 155. pp.66-78.
Kusiak, A., 2018. Smart manufacturing. International Journal of Production Research. 56(1-2).
pp.508-517.
Zhong and et.al., 2016. Big Data for supply chain management in the service and manufacturing
sectors: Challenges, opportunities, and future perspectives. Computers & Industrial
Engineering. 101. pp.572-591.
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