Strategies for Facilitating Change in Health and Social Care

This essay delves into the dynamic landscape of health and social care services, examining the key factors that drive change within the sector. It identifies political, economic, technological, sociological, and demographic factors as primary influencers, elaborating on how each contributes to the evolving needs and demands placed on healthcare providers like Sunshine Care Home. The essay further analyzes the challenges that arise from these changes, including internal barriers such as employee interaction and resource constraints, and external barriers like social policies and inter-agency coordination. Strategies for measuring and managing these changes are discussed, with a focus on the PESTEL analysis and benchmarking, highlighting their importance in assessing organizational performance and quality of care. The essay concludes by emphasizing the need for healthcare organizations to adapt proactively to these challenges to ensure the delivery of effective and high-quality services.

Facilitating Change in Health and Social
Care
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Contents
Introduction.................................................................................................................................................3
Task 1..........................................................................................................................................................4
Introduction.................................................................................................................................................4
1.1 Factor ringing the change in the health and care services..................................................................5
The challenges which the factors of change bring...................................................................................7
Conclusion...................................................................................................................................................9
Task 2........................................................................................................................................................10
Introduction...............................................................................................................................................10
Main body.................................................................................................................................................11
Conclusion.................................................................................................................................................15
Task 3........................................................................................................................................................16
Key principles of change management..................................................................................................17
How changes in health and social care are planned...............................................................................19
How to monitor changes in the services of health and care...................................................................21
Conclusion.................................................................................................................................................23
References.................................................................................................................................................24
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Introduction
The assignment is about the Health and Social care services which are related to the services
which are related to the health and social care providers.This is the word used for referring the
whole provision of the infrastructure of healthcare in private and the private sectors. The care
quality commission (CQC)which is the non-departmental public body of the Health and Social
Care Department of UK. The commission wasestablished in the year 2009 for inspecting and
regulating the health and the social care service in the UK. This CQC was formed from the three
predecessor organizations which are the Commission for Social Care Inspection, the Healthcare
Commission and the Mental Health Act Commission (Hamnett, et. al., 2018). The role of the
commission is to control and to look out whether the care homes, hospitals, and the other care
services in the UK with the effective, safe and the high-quality care and to encourage all these
for improving which is for doing more better.This is the leading organisation in protecting the
health and the improving the health and social wellbeing.
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Task 1
Introduction
The task is about the Health and the social care which is the service given by the health and the
social care providers. Different factors such as the political and the legal factors, the
technological factors, demographics and the cultural factors which are the reason for the change
of the health and social care services are explored. The challenges faced by the health and the
social care services which are the factors for bringing the changes in the health and the social
care services has been elaborated in the assignment.
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1.1 Factorringing the change in the health and care services
Changes in the process for converting the current situation to the desired situation for the future,
as it is the act of transforming the negative and the positive aspect which gives the new idea
which boosts the opportunities. These all changes are placed in the HSC industry for giving the
better services and the treatment to the users. The changes are the procedure which brings the
modification in the working of the organisation and the HSC focus on these factors for its
effective working (Bowling, 2014).The focus over the changes has been facilitating has been
identified in the working purpose, the attitude of the people and the condition of the environment
in the industry with the society in which the industry is working. The factors such as political,
economic, and technical and the sociological bring the changes in the Sunshine care home
service.
1. Political factors: This is the most important factor which plays the role for the better
working and the new opportunities for the organisation. This political factor impact on
the working of the maternity centres which are related to the policies of the government,
regulation etc. As per the report of CQC, the changes in different activities such as
Community Care Act, Health Act 1999 and the Health and Social Care Act affect the
working of the firms (Ottersen, et. al., 2014). This change has brought many acts which
are unacceptable to the service of the National Health such as leaving the people waiting
for more than three months for their treatment which can improve their life.
2. Economic factors: This factor is the change which is the modification in the old
condition of the economy in the United Kingdom which affected the industry of Sunshine
care home (Drummond, et. al., 2015). In this factor, it is very important for the industries
to focus on the income level of society and the GDP for understanding the need for
improvement in the working of the industries. These are the factors such as rate of the
unemployment, the level of the inflation, the prosperity of general of the country and its
neighbor and the rate of exchange with the relationship involves the currencies and the
countries.
3. Technical factors: This is the factors related to the areas of technology such as
transportation, communication etc. as the changes in the equipment of medical for the
treatment of maternity can affect both services and the working of the maternity centres
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(Valdmanis, et. al., 2017). The information communication technology has increased the
speed of the communication, sharing the information, the proper storing of the data and
service record of the users between the social care professional and the health.
4. Sociological: In this factor, the business of health and socio care need to focus on the
culture and the demographic aspects of the society which includes the changes in the
human factor, lifestyle, and others which affect the working of the industry.
5. Demographic:The structure of the population is affecting from the use of health and care
services which increases the number of population among whom the number of people
suffers from the sickle cell disease.
The judgments of the personal values don't depend on the belief of the individual about whom
and what is good but the belief is about what is bad and who is worthless. The judgments of the
value are depended on the belief of individual about the personal consequence which arises from
the people about the judgments which are made. The belief judgments affect the received worth
which is derived from the relation of interpersonal with the people about whom the judgments
are being made.The value judgments framework is formed during the childhood, adulthood
through the socialization. In this, the social values are consolidated from the earlier period of
time as these all values remain unchanged.
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The challenges which the factors of change bring
There are many challenges which can be the key factors for the change which bring in the
Sunshine care home service of the sunshine care homeas the challenges to the service user, the
member, staff and the organisation. The staff of the organisation faces the challenges related to
the management of the patient, their admission and the discharge in the hospital, as the high
demand in the service the users has to wait very long for their turn which is the major challenge
faced by them (Ginter, et. al., 2018). Regarding this factor the organisation needs to take actions
in respect to the management for motivating them and giving the satisfaction to the patient, this
can be performed by taking some actions by the sunshine care homein the respect of waiting time
of the patient in the proper manner. Firstly they understand the admission of the existing patient
with the policies of the management; next, they introduce the technology such as robotic surgery
which brings the many types of challenges for the staff and the organisation. The biggest
challenges faced by the organisation for making up the employees understand about the use of
robotic surgery. With this, the next challenge is to change in the skills of the staff for using the
robotic surgery, so the organisation introduces the new technology with the employees about the
benefit of using such technology in the hospital (Stoddart, and Evans, 2017). The next challenge
for the organisation is the occurrence of the new diseases, as it is very difficult for the managers
and the staff and employees for managing a large number of patients which are suffering from
the new disease in the efficient and the effective manner, so the organisation is giving the
training to the employees about the new disease.
The next challenge is to identify the ageing population for the organisation and the professional,
as a large number of people use the service of the organisation of health and care and after this, it
becomes very difficult for the organisation to fulfill the need of each individual. The healthcare
organisation faces the challenge in giving the best quality of service to the patients, as the system
of electronic record keeping provides any type of challenges for the organisation, professional
and the service users (Tonetti, et. al., 2017). The professionals of Sunshine Care Home give the
more time in giving the development and training for becoming more familiar with the system of
electronic keeping. The challenge has the negative and the positive effect on the organisation as
the business doesn’t have any history of its medical summary if this type has been installed. The
organisation efficiency is to deal with the users of old age and the electronic system can be
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increased if this is implemented in the organisation. For implementing the factors which are
identified the business need to spend the big amount on the development and training. When the
different types of challenges are identified in the organisation then they can take the different
type of steps for facing these challenges.
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Conclusion
This is to conclude that this report is about the health and social care services which elaborated
about the key factors which change the Sunshine acre home services as the factors are political
factors, the cultural factors, sociological factors and the technological factors which impact the
change of need. The challenges which these factors bring to the health and the social care
services has been explained, the challenges are internal and external barriers, as the external
barriers are social policies, the interaction of inter-agency and the legislation. The internal factors
are an interaction between the employees, resources, structure of the organisation and the risk.
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Task 2
Introduction
This is the essay on the health and the social care services and it has been elaborated about the
strategies which measure the changes in the health and the social care and the impact of changes
on the services of health and social care. It has been evaluated about the impact of the whole on
the change in Sunshine care home which is the strength and the weakness such as service users.
It has been explained about the suitable services which are responsible for the health and the
social care services.
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Main body
The changes in the organisation of health and care need to be measured and examined by using
the analysis of PESTEL which will the first step of measuring the changes in the company by the
manager (Song, et. al., 2017). The strategy can be at the national and local level, can be
according to the different size of the organisation which helps and allows the manager of the
organisation for assessing more resourcefully. The benchmarking is the very important strategy
for measuring the quality as it helps in analyzing the information between the two companies and
making the decision. The other method is data which is the change and quality measuring
method. The set of data is the indicator which identifies the issues which can be helpful in the
next investigation so the problems in the future can be solved out before it becomes the challenge
in the quality of change. The Sunshine care home is for the disabled and the charter for the long-
term care which is expected to enable the NHS and the local authorities to collaborate on the
resourcing and delivering the service of the people which is the code of practice of the Sunshine
care home.
The mechanism is quality which is used in allocating the quantity for the quality of care as it is
done by comparing with the benchmark. It is very important for the companies to measure the
change and the quality instead of understanding the bond between the indicators and the standard
which is the very important theory which is needed to be placed into the practice. The indicators
are used for measuring the change which is related to the audit data and norms.
TheEvidencewhichare norms based on the associated benchmarks and the care provided has been
agreed with the suitable investors. The small amount of the important indicators has been
underwritten to the national quality agenda as the indicators make the improvement in the
practice.
The strategy of Barnet, Enfield and Haringey have implemented in the activity, vision and the
planning of the organisation from some years which can’t be underestimated, theorganisation
still undergoing with the implementation of effects strategy of BEH (Morrison, and Rooney,
2017). The staff of the organisation is clear about the relation of implementing to the strategy
but the organisation didn't know the impact of the strategy on the work. In the organisation, there
was lack of planning for the future as the team of the organisation was having some issues and
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problems. The direct observation of Sunshine care home is for implementing the public
healthcare facilities in the hospital using the trained observes in the patients care units. The
organisations don’t have this much stakeholder, staff and the patients for developing the services.
The impact of BEH strategy was on the staff and on the quality of care which shows that the
organisation was not aware of the change which comes from BEH strategy into the hospital. The
workload was started affecting the staff of the organisation and the care quality which was
provided by the organisation.
The impact of the BEH strategy has the negative effect on the direct users and their families
because of the care quality which will be going to be provided. The impact has affected the
working of the front line staff in a hard way as the previous issues solved by the management as
the front staff has to deal with as the front desktop as like dealing with the satisfaction of the
patient, agree with the need of the patients, the care plans of the person-centered (Hall, et. al.,
2015). They need to take the actions that the department of the outpatients is responsible for the
need of the patients that the appointments are made on the time with the needof care to the
patients on the targeted time and the complaints of the customers have been responded and the
cancellation has been minimised. The department for the outpatients consider on more as the
complaints have not been responded and the unresponsive complaints can result in the sight of
the hospital from the service user point of view and it can lead the service users families to be the
pre-judgmental about the services which are provided by the hospitals.
Any change in the organisation has both type of result which can be negative and positive and
this change can be the way that the staff has improved the work performance, the cost issue is
benefiting and the waiting hours of the patients have been improved and the patients started
getting the responses from the laboratories. The productivity of the organisation tells how much
the organisation is going to reach their goals which have been made by them, for this the
organisation need to change the culture for organising all these such as a change in structure,
organisational change and can be the administrative change (Zingg, et. al., 2015).The
organisation proficiency uses the assets in the effective manner which result in greatest results
with the number of aspects which the organisation needs to be produced. The best-organised
organisation is which can increase the service and the production without deteriorating the
resources. The NHS is the very wide sector which plays the role in the life of many people such
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