Business Operations Change Management Report: GAT INFOS Internship

This report examines change management principles and their practical application within a business operations internship at GAT INFOS. The student, a Business Operations Management trainee, reflects on their experience implementing change management strategies, particularly in transitioning from an old to a new IT system. The report includes a literature review, a self-assessment checklist, and a reflection on the skills developed and areas for improvement. It highlights the importance of planning, communication, and adaptation in successfully managing organizational change. The student identifies the management issue of inefficient planning and describes their approach to resolving it, emphasizing the importance of delegation and proactive problem-solving. The report concludes that effective change management is crucial for organizational success and that continuous improvement is essential for achieving optimal results.

Learning Journal

TABLE OF CONTENTS
MAIN BODY...................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Implementation of Skill in internship and approach towards management issue.......................1
Literature Review........................................................................................................................1
Checklist......................................................................................................................................2
Reflection....................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

MAIN BODY
INTRODUCTION
Change management is one of the important and systematic approach which is used to
deal with transition of company's goals, processes or technologies. Main purpose of change
management is implementing strategies for controlling change and accepting people to adapt to
change. I as Business Operations Management trainee for GAT INFOS will display change
management skills in the present report. Moreover, literature will be reviewed and checklist will
be prepared in order to enhance my change management skills.
Implementation of Skill in internship and approach towards management issue
Change management is required for attaining proper transition from old system to new
one. Staff is also to be encouraged to follow the same so that organisation may achieve goals
(Carnall, 2018). I can analyse that when implementing change in the company, planning is
utmost essential as it leads to affect overall organisation. The management issue was inefficient
planning for switching from old system to new one. I recognised the issue and approached to
resolve by stating whether it is compatible with old system. Moreover, successful planning
involves delegation and through this inefficient planning was resolved by me.
This led to maximise staff's potentials and ultimately increased their efficiency and
productivity. The experience of myself in exercising better approach towards transition from old
IT system to new IT system has helped me to nurtured my skills in effectual manner. The task of
mine was to give suggestion for resolving planning issue in the company which has helped me to
attain inner confidence on nurture further in my career. I'm able to analyse the importance of
change management which imparts appropriate efficiency in meeting organisational goals in
effective way.
Literature Review
According to Raineri (2011), change management guides to prepare, equip and support
individuals to successfully adopt change for providing more efficiency to organisation. The
change management consists of individual change management, organisational change
management etc. Individual change management requires understanding how people approach
towards change and what they need to change successfully (What is change management?.
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2018). Successful transition from traditional behaviour to change behaviour is required so that
change may be successfully placed and benefits may be arrived.
Drucker (2012) argues that organisational change management involves identifying
people or groups who requires need to adapt to change as the result of project. Customised plan
is created for making sure that impacted workers receive awareness, leadership and training they
need for adapting change successfully (Brones, de Carvalho and de Senzi Zancul, 2017). Success
towards individual transitions must be main focus of activities in change management with
reference to organisation. Change management ensures that project solution is embraced,
adopted and utilised in a better manner.
Checklist
The self-assessment checklist based on change management reflected from literature and
management issue is listed below-
Questions Responses
Do I need to learn more centralised approach for
ensuring change management is successfully placed
in organisation?
( )✔
Does organisation's operations post-change
management improved?
( )✔
Are my suggestions to organisation simplifying
work of organisation?
( )✔
Do I'm addressing feedback from superiors in a
better manner?
❌
Do I have adequate communication skills for
ensuring smooth transitions in organisation?
❌
Whether training for adopting new IT system is
smoothly working or not in company?
( )✔
Do I'm proactive when developing mechanisms for
reinforcing change?
( )✔
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Reflection
The framework or checklist was completed by me in accordance to approach by me
towards management issue in the organisation. Furthermore, I have given suggestion in GAT
INFOS for making planning efficient so that change management may be enhanced in a better
manner. From the literature, I have gained that organisation and individual change management
are two important elements which are to be accounted for (Chang, 2016). I require that feedback
from superiors must be addressed properly so that business may be able to accomplish efficient
operations. Moreover, my communication skills are to enhanced which will help to make proper
transitions in the firm. Thus, by focusing on these shortcomings, I will be able to meet better
approach towards maintaining change management. Hence, my change management skills will
be improved and better results will be arrived.
CONCLUSION
Hereby it can be concluded that change management play crucial role in making
transition of groups and individuals to adapt to new techniques. This helps to provide better and
efficient results as changes are made. However, proper planning has to be made so that effective
results may be accomplished by firm. Furthermore, by incorporating change, appropriate results
may be attained which marks success of initiating such change.
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REFERENCES
Books and Journals
Brones, F. A., de Carvalho, M. M. and de Senzi Zancul, E., 2017. Reviews, action and learning
on change management for ecodesign transition. Journal of Cleaner Production. 142.pp.8-
22.
Carnall, C., 2018. Managing change. Routledge.
Chang, J. F., 2016. Business process management systems: strategy and implementation.
Auerbach Publications.
Drucker, P., 2012. Managing in a time of great change. Routledge.
Raineri, A. B., 2011. Change management practices: Impact on perceived change results. Journal
of Business Research.64(3).pp.266-272.
Online
What is change management?. 2018 [Online]. Available Through:
<https://www.prosci.com/resources/articles/what-is-change-management>.
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