Impact of Change Management: A Literature Review on Organizations

This literature review analyzes the impact of change management within organizations, focusing on companies like Tesco and Asda. It examines the definition of change management, strategies for implementation, and the challenges faced. The review explores the significance of change management, research objectives, and questions, providing insights into communication strategies, company culture, and return on investment. It further delves into strategies used by companies during implementation, such as recognizing problems, setting organizational objectives, and preparing management for potential reorganization. The review emphasizes the importance of effective change management for continuous success and growth, covering aspects like communication, training, and innovation to improve business processes and customer experience.

Literature Review

Contents
Topic: “To analyse the impact of change management in organisation.”.......................................3
INTRODUCTION...........................................................................................................................3
Significance about the study...................................................................................................3
Aims.......................................................................................................................................4
Research objectives................................................................................................................4
Research Question..................................................................................................................4
LITERATURE REVIEW................................................................................................................4
MIAN BODY...................................................................................................................................6
CONCLUSION................................................................................................................................1

Topic: “To analyse the impact of change management in organisation.”
INTRODUCTION
Change management is defines about the certain methods or procedures in which
organisation describes and implement change within assess of both internal and external process.
In this, effective communication plays an important role to generate chances of success. It is
majorly involves about supporting employees to establishing the essential steps for changes and
monitoring pre and post change to activities for ensure successful implementation. As per the
importance of organisation change can be challenging where it often enhance many level to
create cooperation and involves different independent identities within the company. For
developing the structure approach for changing a critical help as ensure a beneficial transition
while mitigating disruption.
As per this report is concerned consider one or more company inn retail sector like Tesco
and Asda Stores which are British multinational groceries and general merchandise retailer
headquarter in Welwyn Garden City, England. It is third largest retailer within world measures
by the grocer’s through measured revenue. It has shops in five countries across Europe and it
market leader of groceries within United kingdom as the market share of around. Further more
Tesco has expanded globally since the early 1990s operate main work within 11 countries and
other countries in the world. On the basis topic is literature review elaborates as per the
objectives and aims are framed that reflect about the change management. The issues which
retail company is facing challenges in change management within their
Significance about the study
In this research report is based on the impact change management of organisation where change
management applies to bring new innovation that enhance some dynamic environment or work
fluctuates. The objectives of this topic change management impact company like Asda, IKEA,
Tesco etc to measure to their change management as it bring more expansion that allows better
positive outcomes. New polices and regulation which regulates by huma resource department for
maintain better working and operation system. Along with this, the other significance of this
research is that this topic of research is related with educational background of researcher thus,
boost career of investigator and also boost and enhance knowledge of individuals and people

regarding globalisation and its impact on international business market which further increases
significance and scope of this research.
Aims
“To analyse the strategies for implementing change management within the organisation. A
case study on Tesco”.
The aim of this research report is to analyse change management that enhance different type of
fluctuation and generate success. While, at business expansion of business as there is
requirement of analysing changes which is taking place. In this researcher is seeking for
optimum strategies for implementing in Tesco company.
Research objectives.
 To identify the concept of change management within company.
 To examine the strategies that is used by companies during implementation of change
management.
 To measure the effectiveness of change management with company.
 To analyse the challenges faced by company through implementation of change
management.
Research Question
Q1. What do you understand by change management within Tesco company?
Q2. What are the strategies that used through Tesco at implementation for effective change
management?
Q3. Discuss the measure why change management is effective use with company?
Q5. How to analyse the challenges that faced by Tesco company through implement within
change management?
LITERATURE REVIEW
a) To identify the concept of change management within company.
According to the Bart Perkins, 2018. The change management is the process in
which it obtain several approval for implementing changes towards the scope, timeline or
having proper budget of project. As the top level management or expertise are consider
change management as per the situation requirement for better processing, approving and
installing about new piece of equipment with a better cloud instance and new release

application. In perspective of (Brat 2018), he quote that change management only appears
when organisation is searching for new innovation or wants to attempt a unique work
style or strategies which drive new creativity and enhance manpower efficiency. In
context of Tesco company can implement better change management as putting people in
first priority in which business make their changes and become customer service point.
The first thing is to consider where it is having satisfaction of employees in which
working for customer provide more information to scrutinise that enhance effective
active and productive. Manner to speak and communicate with them to about what they
actually seeking for like what, which type of product and service. Improvement in
communication being seller must known local language is way to communicate within
easier between employer and employees. Some of manager are like to provide training
and development their staff about their way all time. As in this good leader play an
important the one who can communicate to employees about the task which is needed to
done. As in (Brat, 2018) said that employees or staff are the backbone for the retail
company similarly for strength is their staff which they contribute for company to selling
product and service to right customers. There is one practise is require to better
understand change management is bring more innovative ideas in business which give
new benchmark of success as well as it increase decision making power. As if in
organisation like Tesco, Asda and IKEA is planning to product development which
apparently many business does, in this situation innovation or critical thinking plays an
important role to create effective thinking process and outcomes generates that create
benchmark. Some of the concepts which are highlight towards change management
implies in retail companies is Communication Strategy that ensuring efficient
communication channel between the different services department which is personal
involved of essential condition towards post effectively. Company Culture: As it is
consider to be an artificial body in which number of people are join together constitute it.
Therefore it has own personality in which own internal culture where it is form by
employees on the basis of their attitudes and values behavioural norms within effective
manner. For example: Companies like Tesco, Asda, Marks and Spencer these all are UK
based retail company and they follows the guidelines of UK corporate culture. ROI: It

stand for return on Investment where it indicates about how successful change enhance in
business.
b) To examine the strategies that is used by company during implementation of change
management.
According to the Flonnuala Courtney, 2020. Change management comprise effects most
important assets and people. In opinion (Courtney, 2020) he interpret that issues need to be
identified and it is main practice for change management before implies strategies where
communication is one of top challenge issues tend to seen within failure to communicate when
the change occurs where conflict arises between top level and medium level management in this
employees get to suffer within their performance. Implement of change without provide any
guidance or training to staff can create problem for example if Marks and Spencer and Burberry
enhance similar kind of machinery opted for making their services efficient, and the superiors are
not provided enough instruction how to operate. Thus, this unethical behaviour can creates
negative implication on staff performance. As loosing people employees is costly where due to
associated about recruitment cost and the time involved which is getting new employees up to
enhance better speed. Each time an employees where walks through door, essential intimate
about gathering proper knowledge to business with them. In perspective of (Brat, 2018) he said
that to bring change management there is need to new innovation at the time of staring new
process in busines. But (Courtney, 2020) is have different perception of effective change
management that it only arise through discussion and manpower skills and knowledge level
enhance better effective change management. As in situation of retail business there are
strategies also prevent better work process for new objective desire to attained. Some of
strategies about change management used to follow within For example Tesco and Asda Stores
company is Recognizing problem this is one of first step to get analyse what is exact issues is
raising where the strategy that means about significant that effective recognisable towards
business and the expense to improve specific problem which create chaos.
High level is comprise about to effect change their practise. organizational objectives
and performance goals to ensure the change will carry your business in the right direction
strategically, financially, and ethically. This step can also assist you to determine the value of the

change, which will quantify the effort and inputs you should invest. It further may include for
Tesco company that include to analyze about business experience where customer experience as
in role of senior employees interact with customer get to directly may end with new customer
most directly within requirement in their roles. To prepare about management is possibility of
completely reorganizing the company’s management practice. Effective management of change
provides a structured, consistent, and measurable change environment to be utilized across an
organization and is a critical component in the success of its daily business. Its goal is to increase
awareness and understanding of proposed changes across the organization and ensure that all changes
are made in a thoughtful way that minimize negative impact to services and customers. By
constructing new strategy which is important as it provide new vision and mission to accomplish
towards business betterment. As by using existing strategy will not provide too much success and in
competitive market many competitors are objective to overtake the market within effective manner as
per new market trends and retaining or acquire more to more customer. The computing systems,
networks, peripherals, and associated facilities are subject to continuous changes driven by new
technology, evolving business requirements, changing contractual requirements, and growing
regulatory policies. Effective change management applies to both systems and supporting
infrastructure, and is a necessary component for the continuous success and growth of the
organization.

CONCLUSION
Perkins, B., 2018. Concept of the Change management in retail business. [Online]. Available
through:< https://www.cio.com/article/2439314/change-management-change-management-
definition-and-solutions.html/>.
Courtney, F., 2020. Strategies of change management. [Online]. Available through:<
https://www.pulselearning.com/blog/6-steps-effective-organizational-change-management/>.
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