EDEXCEL BTEC HND Health and Social Care Change Management Report

This report focuses on facilitating change within the health and social care sector, addressing key principles and processes essential for effective management. It covers various aspects of change management, including the roles of senders and receivers of information, the impact of resistance to change, and the importance of departmental involvement. The report differentiates between incremental and radical changes, emphasizing that the 'right answer' alone is insufficient for successful implementation. It highlights change as a systematic process and provides a comprehensive overview supported by a reference list of relevant literature. The report is intended to assist students in understanding the complexities of change management within health and social care settings, offering a valuable resource for their academic studies. The report is a solution to the Unit 26: Facilitating change in health and social care assignment, which required an understanding of the factors that drive change in health and social care Services and understanding the principles of change management.

FACILITATING CHANGE IN HEALTH
AND SOCIAL CARE

THE KEY PRINCIPLES OF THE CHANGE
MANAGEMENT
 Senders and
receivers
 Resistance
 Department for
change
 Value system
 Incremental vs
radical change
 The right answer
is not enough
 Change is a
process

SENDERS AND RECEIVERS
 Give the
information
about the
necessary
changes

RESISTANCE
 Interruption in
the flow of
work

DEPARTMENT FOR CHANGE
 Responsible
people
involved in
the
department

VALUE SYSTEM
 Value system
information
 Proper budget

INCREMENTAL VS RADICAL CHANGE
 The incremental
changes are the
normal changes
 The radical
changes are like
the dramatic
changes.

THE RIGHT ANSWER IS NOT ENOUGH
 Need proper
information

CHANGE IS A PROCESS
 Systematic
process.

REFERENCE LIST
 Munn-Giddings, C. and Winter, R., (2013). A handbook for action research in health and social care. London: Routledge.
 Manchester, J., Gray-Miceli, D.L., Metcalf, J.A., Paolini, C.A., Napier, A.H., Coogle, C.L. and Owens, M.G., (2014). Facilitating Lewin's change
model with collaborative evaluation in promoting evidence based practices of health professionals. Evaluation and program planning, 47,
pp.82-90.
 Laranjo, L., Arguel, A., Neves, A.L., Gallagher, A.M., Kaplan, R., Mortimer, N., Mendes, G.A. and Lau, A.Y., (2014). The influence of social
networking sites on health behavior change: a systematic review and meta-analysis. Journal of the American Medical Informatics
Association, pp.amiajnl-2014.
 Moorhead, S.A., Hazlett, D.E., Harrison, L., Carroll, J.K., Irwin, A. and Hoving, C., (2013). A new dimension of health care: systematic
review of the uses, benefits, and limitations of social media for health communication. Journal of medical Internet research, 15(4), p.e85.
 Snape, D., Kirkham, J., Preston, J., Popay, J., Britten, N., Collins, M., Froggatt, K., Gibson, A., Lobban, F., Wyatt, K. and Jacoby, A., (2014).
Exploring areas of consensus and conflict around values underpinning public involvement in health and social care research: a modified
Delphi study. BMJ open, 4(1), p.e004217.
 Cameron, E. and Green, M., (2015). Making sense of change management: a complete guide to the models, tools and techniques of
organizational change. New York: Kogan Page Publishers.
 Frankland, R., Mitchell, C.M., Ferguson, J.D., Sziklai, A.T., Verma, A.K., Popowski, J.E. and Sturgeon, D.H., Applications In Internet Time, Llc,
(2013). Integrated change management unit. U.S. Patent 8,484,111.
 Hornstein, H.A., (2015). The integration of project management and organizational change management is now a necessity. International
Journal of Project Management, 33(2), pp.291-298.
 Van der Voet, J., (2014). The effectiveness and specificity of change management in a public organization: Transformational leadership
and a bureaucratic organizational structure. European Management Journal, 32(3), pp.373-382.
 Worley, C.G. and Mohrman, S.A., (2014). Is change management obsolete?. Organizational Dynamics, 43(3), pp.214-224.
 Weatherdon, L.V., Ota, Y., Jones, M.C., Close, D.A. and Cheung, W.W., (2016). Projected scenarios for coastal First Nations’ fisheries catch
potential under climate change: management challenges and opportunities. PloS one, 11(1), p.e0145285.
 Galliers, R.D. and Leidner, D.E., (2014). Strategic information management: challenges and strategies in managing information systems.
London: Routledge.
 Renz, D.O., (2016). The Jossey-Bass handbook of nonprofit leadership and management. New York: John Wiley & Sons.
 Hayes, J., (2014). The theory and practice of change management. New York: Palgrave Macmillan.