Leadership and Management in the Service Industry Analysis Report

This report focuses on leadership and management within the hospitality industry, specifically examining how different hotels approach change management. It compares the strategies of Corinthia Hotel and The Ned, using the McKinsey 7S model to analyze their organizational structures, systems, shared values, leadership styles, staffing, and employee skill development. The report highlights the importance of sustainability in the industry and explores how leadership influences the implementation of effective management practices. The analysis also includes a discussion on the application of classical management theories. The report concludes with a summary of the findings and includes references to relevant research and resources.