Change Management Report - Business Analysis and Planning, Goals

This report analyzes the implementation of various technological and procedural changes within a company to improve efficiency and reduce operational costs. The report focuses on the implementation of GPS and PDA systems, automated gates, and a one-driver policy. It examines the impact of these changes on different stakeholders, including drivers and the overall business process. The report includes a cost-benefit analysis, risk assessment, stakeholder management plan, resource planning, and a communication plan. Furthermore, the report investigates the changes in the company's operations, like loading and unloading of the goods and the movement of the goods from the warehouse to the delivery points. The study is supported by a bibliography of relevant academic sources.

CHANGE MANAGEMENT
NAME OF THE STUDENT:
NAME OF THE UNIVERSITY:

INTRODUCTION AND CHANGES
This assessment will be dealing with the primary changes that
need to be applied within the organization immediately.
The implementation of technologies such as GPS and PDA
within the trucks needs to be done by the year of 2012 as early
as possible so that one person can be present only within one
truck.

INTRODUCTION AND CHANGES
It will also use the automated gates so that the loading and
unloading of the goods can be done in an easy manner.
These objectives for the company are very important as it will
result in decreasing the number of hours on delivering a single
product and the level of efficiency of the company can be
increased to a great extent.
The management also needs to use the different resources so
that it can decrease the level of accidents while the drivers are
involved in lifting the heavy goods.

GOALS AND CHANGES
 Goal change-PDA implementation
 Who is impacted-The impact will be on the drivers of the company
 How-Regular Checking
 When is the impact understood- Review of the duties

GOALS AND CHANGES
 Goal change- GPS implementation-
 Who is impacted- The drivers will have an impact.
 How- It will help in ending the system of manually entering the data within
the books of the company.
 When is the impact understood- The information regarding the time of the
movement along with the delivery of the trucks can be obtained in a proper
manner

GOALS AND CHANGES
 Goal change-Automatic lift gates implementation
 Who is impacted- The drivers will have an impact
 How- The introduction of the lift gates will help in reducing the manual
labour to a great extent
 When is the impact understood- It will help the company in reducing the
number of accident with respect to the loading and unloading the gods that
are being sent by the trucks

GOALS AND CHANGES
 Goal change-One driver policy implementation
 Who is impacted- The impact will be on the whole process of the company
 How- The use of driver and the helped will be mitigated
 When is the impact understood- The movement of the goods from the
warehouse to the delivery points will be fast and within the time

COST BENEFIT ANALYSIS
Change
requirement
Change costs Benefits of change Assessing the
benefits and cost
of the risk
Change
categorizing
GPS devices $2000 The time will be
tracked on a real
time manner
The real time will
help in tracking the
trucks in a proper
manner
Feasible
WHS services $2500 The updates will be
provided on real
time basis
The updates will be
provided within the
time
Not Feasible
PDA devices $5000 The access will be
easy
Feasible
Automatic doors $15000 The manual labour
will decrease
The chance of
accidents will also
Feasible

RISK ANALYSIS
Risk identification Likeliness Possible consequences Strategy for mitigation
The implementation of the
changes may provide risk
The risk is large, as the
employees may resist the changes
within the organization
It may lead to the work place
being chaotic in nature and the
employees may resign from the
company
The training process needs to be
implemented so that it can help in
arranging the meeting on a face-
to-face manner. The unions need
to be provided with the
advantages that the company may
have by adopting the changes
Risk from organisational failure This failure may affect the
company, as it may lead the
business to fail in the market
The failure of the organization
may lead to the decrease in the
competitive advantage of the
company in the market
The management that is present
in the company needs to accept
the changes so that the business
can grow in a positive manner

RISK ANALYSIS
Risk identification Likeliness Possible consequences Strategy for mitigation
Technological risks The failure in adopting the
technologies is a constant risk
The failure may result in the
breach of data along with ten
security of the company may be
compromised
It can be avoided by taking the
help of IT experts who will be
providing the knowledge so that
the failure can be averted

STAKEHOLDER MANAGEMNT
Stakeholders Concerns Strategies to address concerns Consultation process
Employees The manual labour needs to be
decreased that may result in
unemployment
There should be proper meetings
so that the unemployment
policies can be known to the
employees
The meetings need to be done
with the employees on a constant
manner
Drivers They may develop the fear of
unemployment due to the policy
of drivers being implemented
The training needs to be provided
to drivers so that it can help them
in getting a better knowledge of
the policy of unemployment
Training sessions has to be
arranged
Shareholders The success of managing the
policy of change
The shareholders have to be
present in the meetings of the
board
The joint meetings will result in
getting a better knowledge
regarding the concerns of the
company

RESOURCE PLANNING
Areas of changes Resources requirements Cost
Truck changes GPS and doors will be automatic in
nature
$25,000
Organizational Changes Efficient people needs to be recruited $6,500
IT Changes Practical and training needs to be provided by
IT people
$10,000