Organizational Change at Hard Rock Cafe: A Management Report

This report analyzes the change management challenges faced by Hard Rock Cafe, a global chain of themed restaurants. It begins with an introduction to the organization, highlighting its history, international presence, and recent challenges, including financial and management issues. The report identifies the need for change, particularly in addressing issues related to international market adjustments, staff coordination, and customer expectations. It proposes interventions based on diagnostic models like Force Field Analysis and McKinsey 7S framework, suggesting strategies to improve communication, culture, and customer satisfaction. The report explores various aspects of the organization, including its structure, strategy, systems, shared values, style, staff, and skills, concluding with a discussion on risk management and the strengths of Hard Rock Cafe, such as its strong brand value and experienced management team. The report aims to provide a comprehensive overview of the issues and potential solutions for the company's change management processes.