Comprehensive Report: Change Management in Health and Social Care

This report examines the concept of change management within the health and social care sector, emphasizing the systematic processes used to adopt new ideas and techniques for industry development. It explores the importance of change management, highlighting its role in improving patient care and building trust. The report delves into various theories and methods, including the McKinsey 7 S model, and discusses the factors influencing change management, such as planning, communication, and workload management. It also addresses the difficulties and limitations of change management, including income inequality, communication skills, and external environment factors. The report concludes by emphasizing the importance of change management, including creating new ideas, innovation, and improving the quality of services. It highlights the significance of management in reducing costs, providing better facilities, and adapting to changing environments, while also acknowledging the impact of social, technological, and educational factors on healthcare management.

Change Management

Table of Contents
Change Management.......................................................................................................................1
INTRODUCTION...........................................................................................................................3
CHANGE MANAGEMENT...........................................................................................................3
THEORIES AND METHODS OF CHANGE MANAGEMENT..................................................4
DIFFICULTY AND LIMITATION................................................................................................6
IMPORTANT OF THE CHANGING THE MANAGEMENT......................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Change management in Health and social care industry through process can adopt new
ideas and techniques to develop their industry and business. Change management is the
systematic process in which apply new different ideas to develop their business and products in
the market. Health and social care for there are many industries and government institutes those
are help to develop their business and try to build trust with their clients or patients. Health and
social care institutes provide health facilities to public at the cheap cost and without taking any
extra charges and taxes(Hayes2014). Its started by the government of the country and control and
regulated by them. Change management through adopt new services and treatments facilities
those are helpful for the patients. They are easy to trust and take proper treatment through these
types of institutes. At this time all persons are educated and they has knowledge about all field so
its hard to satisfied them regarding their work and services.
CHANGE MANAGEMENT
Change management is the process in which redirecting the all activities and works with
the new techniques and methods. Its help to develop their business in the effective ways. Its help
achieve their targets and goals. In the other hand, change management is the reshape process in
which re design the all process and works with new effective ideas and techniques. For change
something in the health and social care department so has to be follow some rules and
regulations(Cameron and Green2015). Change in this sectors always try to give better facilities
and services to patients and take better feedback regarding their services and treatments. For the
change management has some requirements those are under the below:
 For developing their business in the effective manner and try to build a effective image in
the market and in the patients mind. Give them proper satisfaction through health
treatments and try to understand their problems and issues. If health and social care
department's of employees can easy to understand and listen their problems so they get
proper satisfaction by them and build a effective image in the mind.
 Start new services and facilities to patients provide them better check ups through smart
machines and give them accurate information relating their blood sample, body check up,
treatments and medicines. So through the smart machine and equipments they can trust

on the result and take proper treatments(Goetsch and Davis2014). There are many factors
are influence the change management process in the positive and negative way also those
are under the below:
Planning: Before take any decisions regarding change in health and social care department so has
to be made a effective planning and design that planning should be suitable on the health and
care department and try to give proper satisfaction to patients. Planning of the change
management play an vital role in change management. All works are done according to the
planning and design in this departments so easy to achieve targets and objectives and build a
image in the market and in the patients mind(Lewis, Passmore and Cantore 2016).
Communication: Communication is the important key element to transfer any information one
person to another persons. During the change management communicate to all employees and
provide them all information regarding change services and techniques of working and about any
things.
Self confidence: Change in the any field is not easy to do, so that's why has to be clear objectives
and goals of the change management for health and social care department. Department of the
company should be find positive and negative impact of change on patients and their services
those are give may be bad and good impact on the patients(Keppel and Wardell‐Johnson2012).
Manage the workload: through the change process may be increase the workload on the
employees. So they may be not provide actual and good services to them and not give proper
satisfaction to customers. So change process in should be manage all activities and works in the
systematic way. After the change not create workload on employees.
THEORIES AND METHODS OF CHANGE MANAGEMENT
In the change management process has to be mange all activities and workload of
employees. There are many theories and methods relating to change management. These
methods are help to define how do to change in the health and social care department and which
types of services and facilities has to be update. Those are under the below:
Mckinsey 7 S model: This model of change management refers to some important key elements
in this process those are help to support process and help in the developing business and working
performance of employees. In this model has many stages those are follow:

 Strategy: Strategy is the part of planning regarding change management process in which
make a effective plan and design to develop their business and provide their facilities to
patients(Boje 2012).
 Structure: Structure of the any project and the business help to define all activities and
works according to structure and size of the business its help to define objective and
working system of the employees.
 System: System define how to do work in the health and social care department how to
provide services and facilitates to patients.
 Skills: Skills of employees in the health and social care department play an important role
its help to define their working power and styles(Gerth 2013).
 Staff: Staff of the health and social care department through manage all the works and
activities in the systematic way so they can give proper satisfaction to patients and build a
effective image in the market and in the patients mind. In the other hand this theory give
some negative and positive impact on the health and social care department. Its help to
develop a effective image and understand the problems and issues of patients so they can
give proper satisfaction and solution of their questions and issues. Its help to made
relationship emotionally and professionally manner. Its directly affected to change
management process. This model is some times complex in the nature and this model
may be failure sometimes in the health and social care department.

DIFFICULTY AND LIMITATION
There are many problems and difficulty for the services to evaluating the social and
health and care. The social and health department refer to the social factor in the organisation.
Income inequality: Income quality determine the development of the organisation. Income level
effected the lower and middle level person in the organisation. The heal the and care employees
change the management system(Liu, Bouguettaya and Malik 2011). There are many difficulty to
changing the health and care for the income level effect the health care customer to creating the
business environment.
Communication skill: communication skill determine the best effect on the changing the
environment. The health and social care human changing the environment of this sector. This is
effected the business environment. Social sector define the many changing to the communication
skill and knowledge. The manger of the this sector determine the communication skill and
income level of the customer(Raelin and Cataldo, 2011).
Internal environment: This factor also effected the social health and care. People determine the
many changing for the social health and care.
Financial and non financial factor: the health and social factor determine the financial and non
financial resources. It was increasing the company developing process. The change management
system create the all activity in the organisation.
External environment: company external environment is also effective to providing the services
in the health and social care. This factor provide the external factor including the to pay the
money and create the many resources for their environment.
Understanding : this factor also effective to provide the services. Understanding is the most
important part to influencing the factor for the social health care. This factor determine the
understanding level of the employees in the organisation. The health and social conflict their
person because the health and care service the provide the facility regarding to the health care.
This is the main way to creating the understanding their employees and customers. The health
care maintain the treatment and improvement the health of the customer in the organisation.
Social and health care determine the world health care.(Adeniji, Osibanjo and Abiodun 2013)
Education level: This level also effect the providing the health and care for the customer in the
organisation. Secondary care of the company changing the management system in the
organisation. Health care provide the financing level in the primary based care. The change

management including the many way to the changing social health insurance and health
insurance technological.
Technological factor : this factor change the management system in the organisation. The
manager of the health and social care determine the changing techniques.
IMPORTANT OF THE CHANGING THE MANAGEMENT
There are many importance to change the management system. To create the new ideas
and new plan in the organisation.
Innovative ideas: The health and social care company use the innovation of the plan and
initiative plan in the organisation. The importance of the creating the employment in the
organisation. The role of the manager is changing the importance of the business. The
management is create the alternative resources to implementing the new plan in the organisation.
Importance of the management to provide the achieving the groups goal in the social factor. The
company optimum utilization the many resources in the organisation. The important of the
changing the management strategies to the reducing the cost of the product in the organisation.
The manager of the social health and care provide the safety of the employees and creating the
new ideas and innovation plan in the social care(Hughes 2011). social factor also define the
important factor because this factor applied the safety and rules and regulation of the team work.
Creating the more facility sources in the organisation. This services sender provide many facility
to the people the facility define the treatment, report of the patients in the organisation. The
management is define the planing, organising, and controlling of the business system. The role of
the management in the health and social care determine the reducing the cost of the treatment,
provide the free nutriment for the customer. The important level determine the test of the human
report. The manager of the health and care company determine the management change process
and implementing the changing the process(Cummings, Bridgman and Brown2016). The health
care company provide the role and importance of the health and care. The important of the
manager determined the many sources in of the innovation of the ideas and creating the many
developing techniques in the organisation. The manger role define the health and care
department to increasing the cost profitability in the company in the organisation. The company
provide the many treatment and free test in the health care department.

Change the health and care: The income and social level of the customer effect the health and
social care. Education level of the management system determine the health and carte man in the
services process. Social environment also effective point to evaluating and changing the health
and care environment factor. The gender of the environment also change the health and care
services in the environment. Health child development also determine the health and care.
Change the technological factor, social factor, political factor and education factor in the social
health and care department in the organisation. Communication skill improvement is determine
the changing process of the management system. The manger of the company change the many
techniques including the promotion of the services department in the organisation. The health
and care company changing the management system including the cost, culture, political factor,
and social factor. Life style is also changing the management process. This is define the planing,
organising, staffing and controlling the many strategies. The changing process define the
promotion of the health insurance in the management system. This process changing the many
strategies related to the health care services department in the organisation. The health care
department organise the many techniques in the organisation. The techniques determine the
health promotion including the organising the camp for free sample. The health and care
company provide the many organisation to create the many factor in the organisation. The health
and care use the self care of the treatment in the social factor. The management process changing
the health and care including the staffing, recruiting, planing, organising and creating the
technological factor in the organisation. The health and care company use the many techniques
in the promotion level in the organisation. Change management is the systematic process in
which persons can change their system of working and they can adopt new methods and
techniques to develop their business in the systematic way. Change management play an
important role in the all kind of organisation because its help to develop their business and
performance of working their employees in the health and social care industry. Its help to
provide better services to customers and give proper satisfaction to them so they can easy to trust
on their organisation and build a effective image in the market and their patients mind. In the
other hand change management is the systematic process in which change their working systems
and increase their working performance and ability of working. Change is not all the time is
positive for organisation it may be negative for the business. Health and social care industry

provide treatments and health acre services to patients and give them proper satisfaction to them.
Its help to build a effective image in the market. Change management is the systematic process
in which has to be follow some rules and regulations those are made by head of the department
and government of the country.
CONCLUSION
Change management is the systematic process to adopting new ideas and methods to
developing health and social care department. Change management may be help full for the
business and sometimes its fail. Because all changes are not applicable in any kind of industries
so in these situation create problems and issues for employees of the department and also create
for patients. For change something is the business has to be prepare planning and design for the
change. Before change in the services and facilitates has to be prepare a planning and adopt a
effective strategy for development and for help of patients. To give them proper satisfaction to
them. Change management in has to be mange all activities and workload of employees should
be give proper information to them and in case they has any issues and problems so has to
resolve them. Change is the important element to develop any business its help to provide some
new and innovative ideas and facilitates to customers and give proper satisfaction to them. Its
help to build a effective image in the market and in the patients mind also. So they can easy to do
trust on these type of organization. Health and social care industries include NHS( national
health service), hospitals, community, public health care society etc. in the other hand, change
management play an vital role in the health and social care industry its help to update services
and facilitates to patients.

REFERENCES
Books and journals
Adeniji, A.A., Osibanjo, A.O. and Abiodun, A.J., 2013. Organisational Change and Human
Resource Management Interventions: an Investigation of the Nigerian Banking
Industry. Serbian Journal of Management 8(2), pp.2-16.
Boje, D.M., 2012. Reflections: What does quantum physics of storytelling mean for change
management?. Journal of Change Management 12(3), pp.253-271.
Cameron, E. and Green, M., 2015. Making sense of change management: a complete guide to
the models, tools and techniques of organizational change. Kogan Page Publishers.
Cummings, S., Bridgman, T. and Brown, K.G., 2016. Unfreezing change as three steps:
Rethinking Kurt Lewin’s legacy for change management. human relations 69(1),
pp.33-60.
Gerth, C., 2013. Introduction. In Business Process Models. Change Management pp. 1-12
Springer Berlin Heidelberg.
Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Hayes, J., 2014. The theory and practice of change management. Palgrave Macmillan.
Hughes, M., 2011. Do 70 per cent of all organizational change initiatives really fail?.Journal of
Change Management 11(4), pp.451-464.
Keppel, G. and Wardell‐Johnson, G.W., 2012. Refugia keys to climate change management.
Global Change Biology 18(8), pp.2389-2391.
Lewis, S., Passmore, J. and Cantore, S., 2016. Appreciative inquiry for change management:
Using AI to facilitate organizational development. Kogan Page Publishers.
Liu, X., Bouguettaya, A., Yu, Q. and Malik, Z., 2011. Efficient change management in long-
term composed services. Service Oriented Computing and Applications 5(2), pp.87-
103.
Raelin, J.D. and Cataldo, C.G., 2011. Whither middle management? Empowering interface and
the failure of organizational change. Journal of Change Management 11(4), pp.481-507.