Impact of Change: Leadership, Team Dynamics, and Strategy

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Added on  2023/06/16

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This report examines the impact of change within organizations, focusing on Morrisons and Sainsbury's as case studies. It identifies external and internal drivers of change, such as political, economic, social, and technological factors, and analyzes their effects on team dynamics, leadership, and individual behavior. The report employs PEST and SWOT analyses to understand the macro and micro environments, highlighting strengths, weaknesses, opportunities, and threats. It also discusses the Burke-Litwin Model for managing organizational behavior and provides recommendations for effective change management, including adopting a democratic leadership style, fostering human relationships, and utilizing risk management models. The report emphasizes the importance of strategic business planning for navigating market complexities and achieving sustainable growth.
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Understanding and
leading change
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Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................4
Organisational example and there impact on organisation operations and strategies.................4
TASK 2............................................................................................................................................7
Describe of all those ways in which external and internal drivers of change impact on team,
leadership and individual behaviour............................................................................................7
Internal drivers of change-.........................................................................................................10
RECOMMENDATIONS...............................................................................................................11
Business planning-.....................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
The term leading change within organisation consists of inducing new changes or
modifications in business policy, culture and technology which improve or enhance organisation
performance (Bohman, 2019). The primary purpose of inducing changes with in business is to
expand the market size and also to maximise organisation productivity for accomplish all
organisational objectives and goals in specific time-period. Change is crucial for business as this
helps to accomplish existing opportunities, retain-competitive-edge and to move forward in the
market through adopting flexible policy of business. The selected organisation for this report is
Morrisons which perform their work in the retail industry. Moreover, this report highlights on
change impact on organisation operations and strategies, identify of changes in organisation
behaviour and the barrier at workplace that impact on decision-making.
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TASK 1
Organisational example and there impact on organisation operations and strategies
Changes perform an important role for an organisation and they work with motive of
business performance and growth especially, to achieve existing opportunities in market (Jham,
2017). Change formulate appropriate strategy, trend and structure at workplace. In this report,
there are two organisation is selected which is Sainsbury's and Morrison and they both sale
clothes, food-products and other essential retail products to customers. Some of the changes that
impact on company operations and strategies of business are mention as follow:
Sainsbury Change take place
in organisation
Drivers of change Impact on
organisation
strategy
Impacts on
Operations
Strategic change Sainsbury's
manager
formulate new
strategy for the
market. With new
strategy
management
perform work in
an organised
manner that
match with
company
operations.
Social Factor is
one of the major
driver of change
for Sainsbury.
This impacts on
organisation
strategy as if
products are not
market according
to society
requirement. It
results this is
complex for
management to
retain for longer
period
Some
modifications and
changes are also
identified in
company
operations as
now productivity
of Sainsbury
products is
improved.
Structural
changes
With understand
of current market
scenario, this is
identified that
technology is
induced in
The current
market scenario,
consider that
TECHNOLOGY
is one of the
major reason to
Organisation
strategy is also
impacted because
now technology is
engaged in
company
On the other side,
change in
company
operation consists
of engage
technology to
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company
operations so the
structure is
improved and
match with
changes
according to
technical stages
of company
operations.
induce changes in
company
operations.
operations. So
strategy is
formulated as per
current technical
systems.
manage all task
with current
methodology.
Morrison's Change take place
in organisation
Drivers of change Impact on
organisation
strategy
Impacts on
Operations
Operational
changes
This refers to
those
modifications
which take place
among the
organisation
Economical
factor is one of
the major driver
that demonstrates
change in the
Impact of
company
operations also
relates with
business strategy
as this aids with
Organisation
operations are
impacted because
now company
business is
changed with
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systems and
operations.
business. company
positions.
business factor.
Formulate of new
systems
The current
market scenario,
require new
systems that are
more sustainable
and effective for
business.
ECONOMICAL
factor is one of
the major driver
for change and
this is because
Morrison's
management
require new
systems that are
economic and
productive.
The strategy of
the company is
impacted and this
is because change
in systems
introduce overall
new process steps
and strategy for
company system.
On the other side,
business
operations are
also impacted
because new
systems generate
steps according to
their performance.
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TASK 2
Describe of all those ways in which external and internal drivers of change impact on team,
leadership and individual behaviour
Each kind of change whether small or large in the micro or macro environment impacts
on the organisation such as leadership, teams and individual behaviour is affected (Kinchington,
2019). Along with this internal and external drivers which impact on organisation operations are
understand through induce of PEST and SWOT model. Some of them are mention as follow:
PEST- This comprises of four factors that includes political, economic, technological and social
and also, PEST is considered as one of the most important method to understand the macro
environment. Some of them are mention as follow:
Political- This assess about the government policies, regulations and rules that impacts on
the organisation business. Political factor has most important role and this consists of all factors
that impact on operations and functions if work is not managed in proper manner.
Economical- The economical factor include interest rate, economic growth,
unemployment and financing capabilities that impacts on performance and growth of business.
The improved economic conditions aids to enhance overall business factors because developed
economy help individuals and business both for earn sufficient amount of money.
Social- The term social factor include growth, population, health and age related factor
which are followed by a particular society. Demographics and cultural factors are the best
example to understand the social factor.
Technological- Digitalization and virtual environment factors are the main perspectives
and it include all those sections which is used to introduce technology in organisation. Also,
technology perform an important role for retail business because it speed up the company
functions and operations.
Analysis of PEST- After the effective analysis of PEST, it can be concluded that external
environment impacts a business in many ways. These factors significantly on leadership
functions and internal environment of the company (Nelson‐Brantley, 2017). It is also essential
to take into consideration, advise of top level management to proceed further in marketplace.
These drivers will impact on employee productivity in a precise manner and a business should
select an appropriate strategy to deal with the same.
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Change Internal-
external
Impact on
leadership
behaviour
Impact on
team/
departmental
behaviour
Impact on
individual
behaviour
measures to
minimise
negative impacts
Political External driver The current
example of
leadership
behaviour
relates with
induce of all
those
actions
which is
used to
perform
work in a
proper
manner.
Team
behaviour is
impacted
because of
the
government
rules and this
is because
retail market
depend on
teams.
Government
rules
impacts on
the
individual
behaviour
because
now they
have to
work
according to
the decided
rules.
To minimise the
negative impact
management of
organisation is
focused towards
implement of all
those sections
that are effective
to follow.
Economica
l
External driver If economic
factor not
support the
organisation
than the
leadership
behaviour is
also
impacted as
they face
difficulty for
offer
Team-
behaviour is
impacted
due to
economic
factor
because
difference in
salary of
workforce
create
conflicts
Decrease in
inflation
impact on
the
individual
behaviour
because this
also reduce
their
incomes.
To calculate
negative factor
management
considered
towards
implement of
appropriate
budgets for
improve
company
performance.
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appropriate
monetary
rewards to
individuals.
among team-
members.
Behaviour
al change
Internal Factor Authentic
leadership is
adopted by
the leader
and this is
because it
helps them
to perform
all work in
an organised
manner.
Behaviour of
the teams is
also
impacted
and this is
because
individual
adopt those
factor that is
important to
stay.
Individual
behaviour is
impacted
due to many
factors and
in context of
new method
change in
system
create
problems
for
individuals.
To control the
negative impact
management
considered that
they keep all
individual
motivated to
perform their task
in a systematic
manner.
SWOT Analysis
Strength
High and effective performance is a
major strength of the respective
organisation. This aids management to
increase their business size which also
enhance the revenue system for
business.
Morrison's induce and develop strong
cash flow so it demonstrate their
financial strength of business.
Weakness
No existence of the organisation
products on digital platform identify as
weak section for business.
Less engagement of workforce in the
company also identified as a weak
section for the organisation. Due to this
it is complex for business to manage
and complete their work in the decided
time period.
Opportunities
With increase in the demand of organic
Threats
One of the major threat related with
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and healthy products the sale and
revenue of retail stores is increased. So
unexplored market perform offer
opportunities.
Online business and to engage the
organisation in E-commerce sections is
considered as an upcoming opportunity
for business.
retail store is that change in company
rules and regulations create complexity
for business.
Engage of the technology in retail-store
is identified as one of the challenging
factor that create problems for business.
So change in technology is also
identified as a threat for business.
Analysis of SWOT- It is essential to take support of professional management in understanding
the internal environment in order to lead the marketplace. The SWOT analysis helps a company
to deliver best business practices by developing ethical values (Ruben, 2019). The strengths and
weakness provides opportunities to different companies at the marketplace. It is also a major
responsibility of business to overcome challenges with the help of business strategy.
Internal drivers of change-
The main internal driver of change is organisational policy which is designed by top level
management in the business. It is also a major responsibility of top level management to
design systematic policy for the company.
Employee's beliefs and attitude is the major factor that develop resistance to change in the
employees.
Tradition and cultural practices are also one of the major drivers of change. In the
company it is the responsibility of human resource management to develop authentic
culture for company development.
Psychology and perception is also one of the major factors that creates a driver for
change in the business entity.
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Measures adopted by organisation for reduce the negative impacts of organisation behaviour
Morrison's adopt all those changes which are related with organisation behaviour and for
reducing the negative impact Burke Litwin Model is adopted by management which is mention
as below:
Burke Litwin Model- This is identified as one of the most effective model which engage all
major essential factor which aids an organisation to ascertain all those features that aids business
to improve their workplace (Wolberger, 2018). The main focus of this model is to improve or
maximise the organisation behaviour that leads the engaged workforce for perform their work
with more efficiency. Along with this the Bruke Litwin Model support management to monitorthe external environment of business and this helps manager to identify upcoming threats and
opportunities which helps to manage work according to the decided situation.
Mission and
strategy is also understand through this system and it helps to perform work according to decided
vision. On the other side, leadership also results that management develop new and effective way
which leads to complete the task by motivate all workforce and this also reduce the impact of
changes from business.
RECOMMENDATIONS
It is important for the company to manage operations with more stability by the help of
effective leadership approach that is Democratic leadership style.
In order to gain market growth in a short span of time, it is important for the company to
follow human relationship theory. The application of this theory will help of company to
maintain healthy relationship between employees .
Company should take assistance of top level and strategic management in order to
formulate major decision-making. The business organisations should maintain decorum
in market by choosing best management style.
It is recommended for the business organisation to apply scientific theory in order to
develop systematic operations.
The company should use risk management models to avoid market risk for future growth.
It is also recommended for the business to apply porter's generic growth strategy to
develop cost differentiation and focus.
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Business planning-
Business planning helps a company to develop strategic plan which covers major
dimensions of the company to lead the marketplace. It is essential for a business entity to
develop scientific and systematic planning in order to gain competitive advantage. Also with the
help of business planning, a company can achieve edge over competitors and expansion in
marketplace. The major stages of business plan are mentioned below:
Plan- In this stage, the plan is prepared by the management in order to gain desired
success at the marketplace. The planning should be developed by strategic and top level
management to manage and develop systematic operations.
Action- The action should be taken according according to plan as it will help the
company to deliver best business practices (Workman-Stark, 2020). In order to take
appropriate actions a company can take into consideration advice of different employees.
Assessment- The assessment of business plan is very much crucial for the business in
order to examine different motives. The assessment should be done by human resource
and marketing management to evaluate specific business conditions.
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