BSBINN601: Analyzing and Refining Organizational Change Strategy

This assignment provides a review of a change management strategy, particularly focusing on addressing employee concerns and improving overall strategy effectiveness. The initial strategy faced resistance, especially from truck drivers, highlighting the need for revisions. The suggested approach involves gathering employee feedback through surveys covering teamwork, diversity, and communication. The revised strategy aims to achieve goals like implementing a one-person-per-truck policy and PDA/GPS usage. A communication plan is outlined to ensure clear messaging to the trucking team, management, and office staff. The information session plan includes interactive elements like group activities and questionnaires to evaluate the effectiveness of the strategy. This revised approach emphasizes gaining employee trust and support for successful organizational change. Desklib provides solved assignments and past papers for students.

BSBINN601 Lead and manage organizational change
Task 3
Name of the Student
Name of the University
Author Note

Review
The change management strategy which was planned and executed found out to be a
burden for the employees as they were unable to achieve employee trusts, support. These
aspects are very crucial and need to be fixed in order to make the strategy successful.
Particular the truck drivers did not like the change strategy which is very crucial as their
satisfaction and engagement cannot be compromised by any mean. In order to gain the
employees trusts it is suggested to revise the change strategy. Before revising the strategy it is
highly recommended to communicate and interact with the employees in order to understand
eh flaws and problems they are facing by the change strategy. Survey could be the best
approach to gain insights about the employee’s satisfaction. Employees are surveyed with
the ten different dimensions as teamwork, diversity, recognition, procedures, communication,
leadership, evaluation, trust, role clarity and training. FTC has the following goals for the
Change Management strategy as Implement one person per truck policy using automatic lift
gates in the first quarter of the financial year and Implement PDA/GPS usage (productivity
function) on truck fleet in the first quarter of the 2016 financial year.
Communication plan
Audience Message (with
strategic
elements)
When Communication
method
Person
responsible
Trucking team Training
timetable
emphasize
compulsory
9 am–10 am, 4
July 2016.
Email HR manager

threaten and
nature
presentation
review
significances
for non-
defiance.
Business need
– increase
support by
emphasizing
potential
negative
properties on
employments if
alteration does
not occurs.
Duties of
truckers –
deliver an
enlightenment
of what will be
essential.
Management Change 2 pm–3 pm, 1 Face to face HR Manager

team management
strategy –
responsibilities
of HR manager.
July 2016 Email
operational/
Trucking
manager
Change
management
strategy – duties
of trucking
manager.
11.30 am–
12.30 pm, 1
July 2016.
Face to face
Email
HR Manager
HR manager strategy –
responsibilities
of HR manager
9 am–10 am, 1
July 2016.
Face to face
Email
CM consultant
Truckers Request for
feedback.
Three weeks
post training.
Feedback survey
on ten
dimensions of
employee
satisfaction
New CM
consultant to
design and
implement. HR
manager to
research
benchmarking.
Office team:
Accountant;
Administrative
e support
person
Change
management
strategy
summary.
Benefits to
11.30 am–12
pm, 4 July
2016
Face-to-face
(office training
room).
Office manager
to run team
meeting.

organization.
Sales team Change
management
strategy
summary.
Benefits to
organization.
11 am– 11.30
am, 4 July
2016.
Face-to-face
(office training
room).
Sales manager
to run team
meeting.
Information session plan
Key points Training Aids/Tools Time Learning Check
Open session:
introduce the key
factors which will be
discussed in the
session.
Understand of
positive and
negative aspects of
the strategy.
Circle activity: Ask
each truckers to
share a negative call
that they've
experienced
5 minute Check that each
truckers has given a
response in both
activities.
Main Session:
Present the key
issues and potential
choices of solutions.
Group activity: Ask
for suggestions,
Gather the main
issues faced by the
truckers.
20 minute Ensure that each
truckers
demonstrates one
successful
interaction.
Summarize the Open question 5 minute Check for questions,

whole session:
Wrap-up questions,
Evaluation
session, Pass out
questionnaires to
evaluate the
effectiveness of the
session.
Collect a
questionnaire from
each truckers.