Cost Analysis and Implementation of Administrative Systems Report

This report delves into the cost analysis and implementation of administrative systems, focusing on key areas such as hardware, software, and associated expenses like stationery, consultation, and training. It highlights the importance of legislative policies, ethical principles, and codes of practice, referencing relevant Australian laws concerning anti-discrimination, privacy, copyright, and work health and safety. The report evaluates software options, comparing the advantages and disadvantages of purchased versus in-house development. It outlines the process of identifying and implementing new systems, emphasizing staff participation and the establishment of clear procedures. The analysis includes a quotation request for a database system and a tender evaluation, recommending a bid based on factors like understanding of requirements, pricing, and experience. The report also discusses the significance of staff involvement, relevant legislative requirements for internet and email use, and the necessary system requirements, stakeholders, and references.

Assignment 1
1. According to Brown, Hellerstein and Keller (2007), cost analysis is critical when
implementing administrative systems. The first cost to consider is the hardware cost in
terms of effectiveness, configuration, and operating speed. Secondly, software costs in
terms of speed and simplicity. Besides hardware and software cost others include
expenses for stationery, consultation costs, training costs, security costs of the systems
and the operation costs (Ruanglae, Sirisuthi, & Weangsamoot, 2017).
2.
Legislation Policies and procedure
Anti-discrimination legislation The Australian government prohibits discrimination
based on race, age, gender, disability, and sexual
orientation protected under Age Discrimination Act
2004, Disability Discrimination Act 1992, Racial
Discrimination Act 1975, and Sex Discrimination Act
1984 (Smith, 2008).
Ethical principles Adhere to the Australian Public Service APS Values and
Code of Conduct
Codes of practice Adhere to the Australian Public Service APS Values and
Code of Conduct
Privacy laws Privacy Act 1988 (Privacy Act)
Copyright Copyright Act 1968, the Trade Practices Act 1974, and
the Copyright Amendment Act 2006
Work health and safety
legislation
Work Health and Safety Act and regulation Work Health
and Safety Regulation. The acts and regulations vary
across the Australian states and territories
3. The quotation request for the database shall include:
a. Price
b. Performance milestones -user-friendliness of the system, security factors,
functionality, ability of the system to be integrated with other platforms, scalability,
update abilities.
c. Quality options

d. Timeline factors
e. Staffing options such are staff involvement
4.
Type of
Software
Advantages Disadvantages
Purchased 1.Often cheap – achieved by developers
spread the costs over the large market
2.Limited software defects – due to large
market most of the problems are pre-
solved, however, avoid purchasing
pioneering software
3.Efficient documentation – developers
ensure the systems are user-friendly to
attract a larger market
4.Training is easy and affordably available –
easiness to use increases availability of
training organizations and consultancies.
(Haider, Samdani, Ali, & Kamran, 2016).
a. Likely not to meet all the needs
and requirements of the user.
b. Can be less efficient – due to
large market target the simple is
made simple to use hence
unavoidable but unnecessary
steps.
In-house 1. Effectively meets the unique needs
and requirements of the business
2. Developed based on internal
capabilities and resources
3. Meets the challenges if existing
technologies and systems
4. Minimizes the changes in business
policies and procedures (Haider,
Samdani, Ali, & Kamran, 2016).
a. High development costs
b. Has high software defects

5.
a. Identifying new systems
b. Encouraging employees to actively participate in the implementation process;
c. Implement the actual system
d. Defining and communicating of the procedures and safety issues of using the system.
e. Providing training and relevant support in using the system (Aspire Learning
Resources).
6.
a. Evaluating whether the suppliers have a clear understanding of the organization’s
requirements and needs
b. Consider recommendation from organization’s network on the credibility of the
suppliers.
c. Evaluating the financial and supply record of the suppliers as well as evidence of past
supply history.
d. Comparing the quoted prices by the suppliers to their ability as well as the
organization’s budget.
e. Crosschecking the ability of the suppliers to deliver the services and equipment on
time.
f. Examining the cultural alignment of the supplier and the organization.
7. According to the information, Bid 3 has a higher chance of winning the tender for the
Chapman Retail Management System despite their timeframe extends beyond the
company’s deadline. Reasons for selecting bid 3 include a clear understanding of the
organization’s specifications, reasonable price quotation not exceeding the company’s

budget, the high experience of 5 years and quality assurance is based on the client’s
requirements demonstrating flexibility to meet Chapman’s requirements. Equally, Bid 2
had a better change but seems not to have clearly understood the company’s
specifications.
8. Staff participation in the implementation process is critical to the success of the
functionality and acceptance of the system hence enhances performance as well as
maintenance and proper use of the system. Staff participation enhances the confidence of
the employees thus enhancing the optimal use of the system. Conversely, participation
eliminates conflicts likely to develop among employees and departments over operational
issues. Staff involvement as well provides clear direction hence employees quickly
assimilate with the change, provide higher and valuable feedback.
9.
Policy Relevant legislative requirements
Internet access and usage
Broadcasting Services Act 1992 – registration of
developed codes, compliance to the internet laws and
protocols, promote internet safety especially protection
of children over internet use and privacy issues
(Coroneos, 2008).
Electronic mail
Spam Act 2003 – prohibits sending of unwanted e-
mails.
Privacy Act 1988 – protection of information sent
through e-mails.
Mobile computer use
Telecommunications Act 1997 – regulation of access to
information by government agencies and privacy of
information and
Security Privacy Act 1988 – protection of privacy of
information, Counter-Terrorism and Security Act 2015

– mitigates the vulnerability of people being drawn into
cyberterrorism activities,
10.
a. The system must have meeting the following requirements:
 Order system where an individual can greatly manage the account
 Inventory management system
 Flexible pricing system
 Complex and user-friendly shipping system
 Allow easy tracking of multiple customers and suppliers
 A comprehensive database of customers and suppliers
b. The following stakeholders shall be consulted:
a. Suppliers
b. Customers
c. Application developers
d. Software design consultants
e. Sponsors and alliance partners
f. Employees

References
Aspire Learning Resources. (n.d.). BSBADM504: Plan and implement administrative systems.
Retrieved Nov 9, 2018, from Aspire Learning Resource: https://aspire-solidus-
production.s3-ap-southeast-2.amazonaws.com/assets/BXADM504/samples/
BXADM504.pdf
Brown, A. B., Hellerstein, J. L., & Keller, A. (2007). Automating system administration:
Landscape, approaches and costs. In J. Bergstra, & M. Burgess (Eds.), Handbook of
Network and System Administration (pp. 43-74). Amsterdam: Elsevier.
Coroneos, P. (2008). Chapter 4: Internet content policy and regulation in Australia. In B.
Fitzgerald, F. Gao, D. O'Brien, & S. X. Shi (Eds.), Copyright law, digital content and the
Internet in the Asia-Pacific (pp. 49-65). Sydney, Australia: Sydney University Press.
Haider, S. A., Samdani, G., Ali, M., & Kamran, M. (2016). A Comparative Analysis of In-house
and Outsourced Development in Software Industry. International Journal of Computer
Applications, 141(3), 18-22.
Ruanglae, P., Sirisuthi, C., & Weangsamoot, V. (2017). The Implementation and Results of the
Academic Administration System in the Center for Education Quality Development
Network under the Jurisdiction of the Office of the Basic Education Commission of
Thailand. International Education Studies, 10(3), 199-20.

Smith, B. (2008). Chapter 5: Australian anti-discrimination laws: Framework, developments and
issues. In R. Blanpain, H. Nakakubo, & T. Araki (Eds.), New Developments in
Employment Discrimination Law (pp. 115-146). Austin: Kluwer Law International.