This report examines the importance of Corporate Social Responsibility (CSR) activities in enhancing business sustainability, focusing on a case study of the Charlotte Street Hotel. The report begins with an overview of the project's aims and objectives, emphasizing the role of CSR in fostering long-term business growth and competitive advantage. It details the project management plan, including a work breakdown structure and a Gantt chart to illustrate the project's timeline and activities. The research methodology section describes the tools and techniques used, such as research design, philosophy, and approach, including both quantitative and qualitative methods. The report includes a small-scale research component, presenting questions and potential responses. The study also addresses research limitations and provides recommendations for improving CSR practices within the organization. The report concludes with a reflection on the project's findings and insights gained, supported by relevant references.