ITECH1100 Report: Analyzing Chatbots' Impact on Gambling

This report analyzes the potential impact of chatbots on the gambling industry, focusing on how this technology can revolutionize various aspects of the sector. It begins by researching the current state of the casino industry and the potential benefits of integrating chatbots, such as enhanced user experience, communication between players, and efficient transaction processing. The report then brainstorms specific applications of chatbots, including online gameplay with integrated webcam and chat features, player communication, and friend list functionalities. It also addresses regulatory and ethical considerations related to chatbot implementation, such as adoption, initiative-taking, machine learning implementation, and security to prevent cheating. Finally, the report discusses the disruptive potential of chatbots in replacing traditional dealer roles and streamlining gambling processes. The integration of chatbots promises to transform the gambling industry by providing convenience, enhancing player engagement, and improving operational efficiency.

Running head: UNDERSTANDING THE DIGITAL REVOLUTION
Understanding the Digital Revolution
Name of the Student
Name of the University
Author Note

1UNDERSTANDING THE DIGITAL REVOLUTION
Table of Contents
Part one- Research...........................................................................................................................2
Part two – Brainstorming.................................................................................................................2
Part three – Regulation and Ethics...................................................................................................3
Part four – Disruption......................................................................................................................4
Reference:........................................................................................................................................6

2UNDERSTANDING THE DIGITAL REVOLUTION
Part one- Research
The gambling is a way of income but in unethical way. There are various type of
gambling methods that are happening around the world. In this report the chosen industry is the
casino industry. A casino is an industry which provides various types of opportunity for the
gamblers. As it accommodated different activities of gambling (Rege and McMullan 2017). The
casino industry can be also called as the gaming industry. Along with the gaming in the casino
shopping option, restaurants, and hotels are also combined. The casino can be beneficial for
some group of people and there are some group of people as well who face a huge loss due to the
gamblers. The gambling mainly done by some gamblers and mainly it mainly done through some
games. There are various different types of games that are played in the casino which involves a
huge amount of money. In the given report a technology is also proposed for the industry of the
gambling. Introduction of the chat bots can be very effective for the gambling industry. The
integration of the Chat bot in the gambling industry will see a rapid growth in the profit (Banks
2016). Implementation of this technology will provide various good offers and huge amount of
bonuses for the users. The traditional gaming method will remain the same as it was before and
the implementation of the chat boat will add the extra features. There will be some facilities in
the chat bot by which the players will be able to bet easily, they can deposit the cash and can
withdraw the cash easily as well.
Part two – Brainstorming
The implementation of the chat bot in the gambling industry will boat the industry rapidly
by providing several benefits to the industry. Using the chat bot the players will be able to
communicate with each other (Kauko 2014). The user will be communicate with each other
using text message. This feature will work along with the game like the two or more players are

3UNDERSTANDING THE DIGITAL REVOLUTION
playing games yet they are communicate with each other using the chat bots. The player will be
able to communicate by the voice too. There will be a display in the chat board by which the
player having the different language will be able to communicate with each other. The casino
games can be played online two where along with the chat bot webcam will be also attached
where the players will play from their home instead of coming in the casino and they will be able
to see each other and able to communicate (Albarrán 2018). The gamers will be able to play
online using the buttons of the interface. The details of the users will be private to the other
player only they can able to communicate can be communicate and play w with each other. Two
people from the different country can be able to play and communicate using the chat bot. In the
chat boat a facility of adding players will be implemented by which the players will be able to
add a player to his friend list so that they can play with each other and the friends will be able to
share their achievements with each other. From this we can easily obtained that the
implementation of the chat bot in the gambling industry will be surely beneficial for the industry.
Part three – Regulation and Ethics
By implementing chat bots in gambling industry in an effective manner. Some factors needs to
be considered.
 Adoption: Every individual must cooperate with the companies in order to make the
approach successful. It can be considered as an ethical factor in nature.
 Taking initiatives: Gamble industrialist must consider the technology and tried to
implement in a large scale.
 Implementation of machine learning: Implementation of machine learning is necessary in
order to develop the API for chat bots.

4UNDERSTANDING THE DIGITAL REVOLUTION
 Prevent Cheating: there will be security issue in online. So gambling industries has to
implement security systems to prevent hacking or other related issues.
Part four – Disruption
Chat bot can easily transform many process which are typically completed by the dealers
and members of the gambling industry. Typically, in every table there must be a dealer who is
responsible for dealing cards, monitoring and provide of wages information. Dealers are provides
wage information for every table (Chia and Kee 2013). The popularity of online gambling is
increasing day by day. In online gaming there is no option of dealer existence. However, the
wages informations must be shared among players. This problems can be solved through proper
implementation of chat bot. Chat bot can be used to generate this messages. Chat bot can also be
used to share message among players. The process of typical gambling system is followed.
Gambling process through dealer
Source: (Author)

5UNDERSTANDING THE DIGITAL REVOLUTION
Generally, players go to casinos and find vacancy in nay table. After finding a table players are
able to provide bets. Dealers assist them by providing wages information.
Gambling process through chat bots
Source: (Author)
Chat bots allows user to gamble from anywhere through online. API are able to generate wages
information as table bets increases. Players are also allow to communicate with each other
through chat bots.

6UNDERSTANDING THE DIGITAL REVOLUTION
Reference:
Albarrán-Torres, C., 2018. Gamble-Play Media and Practices of Consumption. In Digital
Gambling (pp. 106-142). Routledge.
Banks, J., 2014. Online gambling and crime: Causes, controls and controversies. Ashgate
Publishing, Ltd..
Banks, J., 2017. Internet Gambling, Crime and the Regulation of Virtual Environments.
In Gambling, Crime and Society (pp. 183-223). Palgrave Macmillan, London.
Chia, N.K.H. and Kee, N.K.N., 2013. Triangulating psychopomp, bot and avatar to create a
techno-psychogogic learning activity system for autism treatment. Academic Research
International, 4(2), p.32.
Kauko, M., 2014. Consumer online communication of corporate social responsibility in the sin
industry context: Cases in the global online gambling industry.
Rege, A. and McMullan, J., 2017. Cyberextortion at Online Gambling Sites: Criminal
Organization and Legal Challenges. In Computer Crime (pp. 111-128). Routledge.