IS02 Assessment: CHC33015 Certificate III Individual Support (Ageing)

This document provides a comprehensive solution to the IS02 Assessment, focusing on individual support in aged care, home, and community settings. The solution covers various aspects, including gathering information about clients' needs and preferences through methods like face-to-face meetings, observations, and social media monitoring. It addresses effective communication strategies for building trust, such as using encouragement and honesty. The assignment explores person-centered, strength-based, self-determination, and maximizing independence approaches in care planning. It outlines the importance of pre-support assessments, the inclusion of aids and equipment, and strategies for addressing physical, emotional, cultural, and spiritual needs. The solution also provides guidance on handling ethical issues, promoting resident rights, and responding to decline in health or well-being. The document also covers the ACFI instrument and the responsibilities of aged care workers, offering practical advice on various scenarios, including mobility, personal care, and discrimination. Finally, the document provides true or false statements based on the assignment.

Iso2 1
Name
Institution
Date
1)
 Hold face-to-face meeting: Meeting a resident face to face lets you collect
information on the individual preferences and needs of your client
 Daily observation of the clients’ activities
 Friend/family interview
 Clients' real-time Behavior: This is the process of gathering data on how clients
behave in real-time
 Monitor social media: Reading comments and review on social media can provide
useful information about the client preferences and needs
2)
 An aged care worker should also show sincere interest in the goals and aspirations
of residents
 An aged care worker should use sounds and words of encouragement.
 He/she should tell the truth to the residents.
3)

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A Person centred
support
This concept can be used in the determination of the needs and
preferences of the people (Olesen et al. 2017).
This concept can be used in monitoring and developing care to
ensure that it meets the needs of the residents.
B Strength-based
support as well as
maintenance skills
This concept will help to enhance the well-being of residents
It helps in improving social networks of residents
C
Self-determination This concept enables aged care workers to set goals for the
residents.
This concept will enable residents to have control over their lives
and determination.
D Maximizing
independence
It enables an Aged care worker to provide a better quality of life
for residents.
It helps Aged care workers to develop a healthy sense of clients'
independence.
4)
 Age care workers should ensure that a comprehensive assessment is done to the
client to identify individual preferences, needs, and strengths.
 Consult with other team members: this will enable them to work as a team.

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 Consult with the family: This will ensure that the family members are also
included in the treatment plan.
 Next is developing a care plan; this will help Age care workers to gather crucial
information about the resident.
5)
a) mobility aids such as wheely walkers and wheelchairs, b) personal care such as
shower tool and bath seats, c) personal safety such as persona alarm tool, d) home safety such as
handrails, seating aids such as tilt chairs, day beds, and pressure care cushions, e) and Bedding
and lifting equipment such as bed sticks, backrests, pressure care mattresses, and fixed wall
hoists
6)
Human Need How to
support the
individual to
fulfill the
need
Human need How to support
individual to fulfill the
need
A.
Physical
needs
Convenient
health
Attending to
their health
risk as well as
infections
Leisure facilities Provision of playing kits
B.
Emotional
/
Social
needs
Go for walks Taking them
for a walk in
the park
play games Organizing for them
play games such as play
bingo
C.
Cultural
needs
Culturally
inclusive
practice
Educating
them on the
importance of
Cultural beliefs Educating them on
cultural beliefs.

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inclusive
practice
D.
Spiritual
needs
Communication
with God
Provision of
spiritual
books
The need for
communication with
other people
Encouraging them to
attend church services.
7)
I will provide awareness-raising events for residents on sexuality, which shall address
moral concerns, stereotyping, identity, and rights.
8)
The term self-actualization refers to the fulfillment or realization of one’s potentialities
and talents, especially considered as a need or drive present in everyone.
9)
Task Person
responsible
A Undertake a mobility assessment to determine if a client or a resident should
use a walker
Physiotherapist
B Manage chronic health condition of a person after a doctor’s referral Medical
specialist
C Discuss with support team all personal preferences for support as well as
lifestyle choices
Person’s family
member
D Support client/resident by assisting with daily shower as well as dressing
according to preferences.
Aged care
worker

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E Organize monthly individualized plan review Doctor/LMO
F Update the client's regular medication Nurse/supervisor
G Provide background information as well as history to support resident’s
individualized plan
Resident/Client
10)
 Responsible people should have positive communication with each other to help
support the clients
 Communication should aim at solving the needs and preferences of the clients
 Responsible people should also involve the client in their communications to
allow him/her talk about the past (Jiao et.al. 2017).
11)
 Dinking and eating using appropriate feeding techniques
 Use of continence aids
 Oral hygiene
12)
I should not provide technical support to the client because it can cause additional
problems to the clients. I will advise the client to seek help from the relevant experts
13)
Indications of decline
physical The decline in quality of life
Decrease mobility as well as the loss of independence

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Mental/Emotional Poor quality sleep
Increase feelings of fatigue
14)
The basic responsibilities of Age care workers are to assist clients in maintaining their
freedom, b) provide social, emotional, and physical assistance to residents, c) improve the
client’s quality of life.
15)
The client states that he still has a poor quality of sleep as well as increase feelings of
fatigue; these features indicate a decline in emotional health.
16)
 Daily observation of the Goli’s activities.
 By performing Friend/family interview.
17)
 I would advise Goli to wear a manteau that falls below her knee
 I would recommend Goli to wear a long coat over her regular clothes and cover
her head with a scarf.
 I would advise Goli to eat greens, fresh fruits, and vegetables.
18)

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To me, I think that the activities in the individual plan of Edwina are suitable. This is
because art can stimulate initial interest that may lead to emotion pattern recognition. Emotional
responses are usually considered as the basis for experiencing art. Since Edwina does not need
arts and crafts, it should not be included in the individual plan.
19)
 It will negatively affect the outcome of Edwina’s individual plan.
 It will also affect treatment satisfaction
20)
 The things that I should do to Edwina are: Including the activities (literature and
theatre) that suit her into the individual plan.
 I should also advise her on other related activities that can help stimulate her
intellectually and emotionally
21)
 Person’s family members
 Support workers
 Therapists
22)
 Edwina might have like the inclusion of volunteer work: This social activity will
enable Edwina to meet individuals with similar values.
 Museum as well as Gallery openings: it will provide Edwina with great
opportunities to talk with other individuals in a low-stress environment.
 Edwina might also like the inclusion of sporting activities: the sporting activities
will boost her emotional intelligence.

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23)
 I will advise her to first try and solve the issue with the harasser in a peaceful
manner
 I shall tell her to report the issue to the manager
 If the organization is unable to solve the cased of Daksha, I will advise her to
report the issue to public institution that addresses cases of harassments.
24)
I will address my co-worker’s discrimination behavior by undertaking the following: 1)
encourage them to respect each other, 2) educate them about discrimination, 3) respond to any
complaints or evidence of inappropriate behavior.
25)
Situations
A I shall involve john in issues of health and safety.
I will provide a wheelchair for mobility.
I will provide a bucket to act as a dustbin.
B I will educate Betty on the importance of keeping it clean
I will take the responsibility of cleaning all pairs of

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underwear that are hidden in drawers and cupboards.
Shall involve Betty in the cleaning process.
C I will educate Mr. Papadaskis on how to use a walking
frame.
I shall fix the situation by putting the frame in the
required place.
I will report the issue to the management.
26)
A) ACFI stands for the Aged Care Funding Instrument
B) ACFI is an instrument that remains used to appropriately apportion resources based on
the needs of age care clients/residents (Joenperä, 2017). It measures the level of care every
resident needs.
C) A current individualized plan is essential for ACFI claims because it contains a
summary of the services and needs of residents.
27)
 It helps in setting new goals
 It helps me to an oversight on present projects
 To help me improve my performance

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28)
Protocols: setting goals of the client, then developing strategies on how to attain the
goals, and then developing a time frame on when the goals will be achieved.
29)
Statement True or false
A True
B True
C True
D True
E True
F True
G True
H True
I False
J False
K True
References

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Jiao Y.; Yu H.; Wang Z.; Wei Q.; Yu Y.; Influence of individual factors on thermal satisfaction
of the elderly in free running environments. Building and Environment. 2017 May
1;116:218-27.
Joenperä J.; Tales from the ACFI: Dementia in residential aged care. Australasian journal on
ageing. 2017 Mar;36(1):10-3.
Olesen ML.; Hansen MK.; Hansson H.; Ottesen B.; Andersen KK.; Zoffmann V.; The distress
thermometer in survivors of gynaecological cancer: accuracy in screening and association
with the need for person-centred support. Supportive Care in Cancer. 2018 Apr
1;26(4):1143-50.