CHC52015 Diploma of Community Services: Legal & Ethical Compliance

This assignment solution focuses on legal and ethical compliance within the context of community services, addressing units CHCLEG003 and HLTWHS004. It includes a knowledge assessment covering reliable sources of compliance information, local and national government departments and regulatory agencies, and industry associations. The solution provides detailed answers about the functions and operations of these entities, including Aged and Community Services Australia, SNAICC, the Department of Social Services Australia, and Mental Health Australia. Additionally, the assignment incorporates case studies and practical tasks such as role-playing communication of policies and procedures and distributing policies and procedures, aiming to equip students with practical skills in managing legal and ethical compliance and work health and safety in community service settings. Desklib provides this and many other solved assignments to aid students in their studies.

CHC52015 Diploma
of Community Services
Specialising in Case Management
Legal and Ethical Compliance
This workbook belongs to:
Version 2.6 Produced 20 May 2021
Copyright © 2017 Compliant Learning Resources. This document was developed by Compliant
Learning Resources and has been edited and contextualised by Inspire Education RTO 32067 for it
student cohorts under license. All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system or transmitted in any form or by any means electronic, mechanical,
photocopying, recording or otherwise without the prior written permission of Compliant Learning
Resources.
Assessment Workbook 1Assessment Workbook 1

Version control & document history
Date Summary of modifications
made Version
16 January 2017 Version 1 final produced following
assessment validation. 1.0
9 March 2017
Version 1.1 final produced with the
following amendment(s):
 Amended number of
options to be selected
in KA Part 1 Question 1
 Amended KA Part 2
Question 5
 Case Study 3 Task 3
instructions rectified
1.1
1 August 2017
Edited table for Knowledge
Assessment P1 Q13 – 2 should
have “part time”
1.2
27 September
Corrected error in Case Study
numbers in Additional Case Study
Activities: Task 1
1.3
10 September
2018
Updated rates for Knowledge
Assessment: Part 1 Q14 1.4
27 November
2018
Updated Knowledge Assessment
item 7 ‘Guide to Aged Care Law’ to
‘My Aged Care website, factsheets,
guides and policy’ as per new
legislation.
1.5
29 May 2019
Document re-branded and
contextualised for Inspire Education
use; content checked for adherence
to current industry standards and
new unit of competency
requirements; modifications to
sentence construction.
2.0
10 October 2019 Updated link in Knowledge
Assessment Part 1 Question 24. 2.1
19 December
2019
Revised questions and benchmarks
for KA 24 and 25. 2.2
17 March 2020
Updated Industry Associations in
Knowledge Assessment Part 1,
Question 4 in page 12.
2.3
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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Date Summary of modifications
made Version
30 July 2020 Provided classification details for
KA Part 1 Q14 2.4
08 September
2020
Updated HSQF link for Knowledge
Assessment, Part 1 Question 24 on
page 39.
2.5
20 May 2021 Updated link in Knowledge
Assessment, Part 1 Question 13. 2.6
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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TABLE OF CONTENTS
This is an interactive table of contents. If you are viewing this document
in Acrobat, clicking on a heading will transfer you to that page. If you have
this document open in Word, you will need to hold down the Control key
while clicking for this to work.
INTRODUCTION TO THIS WORKBOOK....................................................................5
What is this workbook about?.............................................................................5
Context for Assessment...................................................................................... 6
Assessment Requirements................................................................................. 6
ABOUT THE ASSESSMENTS.................................................................................... 8
Assessment Methods.......................................................................................... 8
Resources Required for Assessment...................................................................8
INSTRUCTIONS TO STUDENT.................................................................................. 9
KNOWLEDGE ASSESSMENT.................................................................................. 10
Part 1 – Managing legal and ethical compliance......................................10
Part 2 – Managing work health and safety...............................................42
CASE STUDIES..................................................................................................... 62
Instructions to Student..................................................................................... 62
Case Study 1 – Alex....................................................................................... 63
Case Study 2 – Skylar................................................................................... 66
Case Study 3 – Eliza...................................................................................... 71
Additional Case Study Activities................................................................76
Task 1 – Roleplay Activity: Communicating Policies and Procedures.........................76
Task 2 – Distributing Policies and Procedures...........................................................79
SUBMITTING YOUR ASSESSMENT..................................................................84
WORKBOOK CHECKLIST....................................................................................... 85
WE WOULD LOVE YOUR FEEDBACK!....................................................................86
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
© Compliant Learning Resources
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INTRODUCTION TO THIS WORKBOOK
What is this workbook about?
The units of competency specify the standards of performance required in
the workplace. This assessment addresses the following unit of
competency:
CHCLEG003 Manage legal and ethical compliance
1. Research information required for legal compliance
2. Determine ethical responsibilities
3. Develop and communicate policies and procedures
4. Monitor compliance
5. Maintain knowledge of compliance requirements
HLTWHS004 Manage work health and safety
1. Establish work health and safety practices
2. Facilitate consultation, cooperation and communication
3. Monitor compliance with risk control processes
4. Evaluate and maintain WHS
For complete copies of the above units of competency:
Download them from the TGA website:
https://training.gov.au/Training/Details/HLTWHS004
https://training.gov.au/Training/Details/CHCLEG003
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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Context for Assessment
To complete the assessments in this workbook, students need to have
access to their learning materials and the Internet. The Knowledge
Assessment and Case Study may be completed wholly at the student’s
home or chosen place of study. The tasks within the Assessor
Observation Form must be completed in a workplace.
Assessment Requirements
The assessment requirements specify the evidence and required
conditions for assessment.
Each unit of competency can be unbundled to reveal three (3) key
assessment components:
1. Performance Evidence
- describes the subtasks that make up the element of the unit
2. Knowledge Evidence
- describes the knowledge that must be applied to understanding
the tasks described in the elements
3. Assessment Condition
- describes the environment and conditions that assessments must
be conducted under
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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The associated assessment method in this kit covers all of these
components as detailed in the matrix to follow:
Units of Competency
Assessment Activities
CHCLEG003
HLTWHS004
Knowledge Assessment  
Case Study  
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
© Compliant Learning Resources
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ABOUT THE ASSESSMENTS
Assessment Methods
This workbook uses the following assessment methods:
1. Knowledge Assessment – A set of generic and workplace
questions testing the student’s general knowledge and
understanding of the general theory behind the unit.
2. Case Study – Detailed scenarios and simulated environments
providing all necessary information required to complete relevant
tasks and activities.
Resources Required for Assessment
Assessor to provide:
 Case studies and simulations
 Information about work activities
You will need access to:
 A video recording device (e.g. handheld cameras, mobile phones,
etc.)
 Computer with access to Internet and email
 Installed software: MS Office Word (or equivalent), Adobe Acrobat
Reader
 Access to legislation relevant to the community services industry,
including codes of conduct, WHS legislation, practice standards, etc.
 At least two (2) persons who will volunteer in the roleplay activity
 At least five (5) people who have email accounts
 Printer to print policies and procedures in the Case Study
Assessment
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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INSTRUCTIONS TO STUDENT
The questions in this workbook are divided into two (2)
categories:
- Knowledge Assessment
- Practical Assessment
The questions under Knowledge Assessment are all in a
short answer format. The longer questions requiring creative
and analytical thought processes are covered in the Practical
Assessment. You must answer all questions using your
own words. However, you may reference your learner guide
and other relevant resources and learning materials to
complete this assessment.
Some questions cover processes you would likely encounter in
a workplace. Ideally, you should be able to answer these
questions based on the processes that are currently in place in
your workplace. However, if you do not currently have access
to a workplace, then answer the questions based on processes
that should be implemented in a typical workplace setting.
Accessing Intranet Pages and External Links
There are instructions in this workbook that will refer you to
intranet pages and or external links. These intranet pages and
external links are formatted in Blue Underlined Text.
To access these, hold the Ctrl key for Windows users or the
Command ⌘ key for Mac users while clicking on these links.
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
© Compliant Learning Resources
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KNOWLEDGE ASSESSMENT
Part 1 – Managing legal and ethical compliance
1. Crucial to your work role in case management in community
services is a solid understanding of legal and ethical compliance
requirements.
Which of the following are reliable sources of information about
compliance requirements. From the options below, select only six
(6).
☒ a. Federal Register of Legislation
(www.legislation.gov.au)
☒ b. Legal specialists (e.g. lawyers)
☒ c. Relevant legislation and regulations
☐ d. Newspapers, tabloids, and magazines
☒ e. Peak bodies and industry associations
☒ f. Local, state/territory, national government
bodies
☐ g. Social media platforms (e.g. Facebook and
Twitter)
☒ h. Relevant supervisors, managers, or other
industry personnel
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
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2. Provide one (1) local government department or regulatory agency
in your state or territory relevant to the delivery of community
services and provide a description of the department of the agency,
including their function and how they operate.
Guidance: Indicate your state or territory for your assessor’s
reference.
Your state or territory
One (1) local
government
department or
regulatory agency in
your state or territory
Communities at work is one of the most effective
social and community service provider
organization who work to build better and strong
community in the country. They have passionate
volunteer who are ready to take any challenges
in the way of providing service to the society.
This community service provider support
childcare and support to senior and help people
with disability and disorder.
Description of its
function and how they
operate
Communities at work have the best systematic
operating of their work as they provide various
community service to the people of Australia.
They follow their own social structure and focus
to bring betterment in the society. The
community at service have various functions
such as:
Disability care: it is one of the most important
function of communities at work as they provide
various service to the disable person in the
society, this function highlight that they help
disable person by providing various equipment
to bring the easiness in their life.
Child care: childcare is one of the important
function of communities at work as they tend to
provide various child care service.
Assessment Workbook 1 Version No. 2.6 Produced 20 May 2021
© Compliant Learning Resources
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