Acknowledge Education CHCCCS004 Task One: Questions

This document presents a student's responses to a written assessment for the CHCCCS004 unit, which focuses on assessing co-existing needs in community services. The assessment comprises a series of questions addressing various factors impacting individuals, including mental health, alcohol and drug issues, imprisonment, child protection concerns, family violence, homelessness, poverty, physical health, ageing, and disability. The student provides detailed explanations and examples for each question, demonstrating an understanding of how these factors can affect individuals with diverse needs. The assessment covers different types of assessment tools, contexts for needs assessment, and the impact of various challenges on individuals' well-being and ability to function effectively. The assessment is designed to evaluate the student's knowledge of key concepts in community services and their ability to apply this knowledge to real-world scenarios. The student's answers cover a range of topics related to the assessment of needs within a community setting, including the impact of various social and health-related challenges. The document showcases the student's comprehension of the subject matter and ability to provide relevant and insightful answers.

CHCCCS004
Student Assessment
Task One: Questions

CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Final Assessment
This final assessment is for the unit CHCCCS004 Assess co-existing needs.
An assessor will review the work you have completed and determine if you have satisfied the
assessment requirements for this unit.
Submitting Assessments
 You must submit your completed assessments to your assessor. Instructions on what to submit
are detailed in each assessment task.
 Each assessment task you submit must have a signed cover sheet. Otherwise, the assessment
will not be accepted. Cover sheets are provided for each of the assessment tasks.
 When assessments have been completed, your assessor will provide you with feedback.
 When all assessments are completed and assessed, your assessor will provide you with a
Record of Outcome.
 If you believe your assessment result is not right, you should discuss this with your assessor.
They will direct you to your Student Handbook and/or Acknowledge Education’s Policies and
Procedures which will have information about how to appeal an assessment result.
 Make sure you read through the document on the following page and understand what the
assessment requires from you before signing the agreement.
 Please sign the Assessment Plan and Agreement on the following page, and submit it with
your assessment. Assessments will not be accepted until this signed form is returned to your
assessor.
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Assessment Plan and Agreement
Students to “tick” the following statements and sign this agreement:
☐ I agree that the purpose and steps for this assessment have been explained to me.
☐ I have discussed with my trainer/assessor any special needs that I require to complete these
assessments.
☐ My Trainer/assessor has discussed the assessment marking guide with me.
☐ The opportunities to re-attempt the assessment, if required, have been discussed with me.
☐ I understand that I have the right to request for an appeal if I am unsatisfied with the assessment
results.
☐ I have accessed and understood the general assessment information that has been provided to me.
☐ I have been given sufficient time to complete these assessments.
Qualification Title
Unit Code
Unit Title
Student Name
Student ID
Student Email
Student Signature
Date
Assessor Name
Campus ☐ Melbourne ☐ Sydney ☐ Perth
To reach competency in this unit you need to satisfactorily complete the below three assessment
tasks.
Assessment Task Due Date
1. Questions Week 6
2. Case
Study/Project Week 7
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Assessment Task Due Date
3. Observation Week 8
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Assessment Task 1: Questions
Student Assessment Instructions
 This is a written assessment. All questions must be answered for this assessment.
 This written assessment will need to be completed again if it is incomplete or without
satisfactory performance, after further training support. This may be to focus on question
areas not achieved in the prior attempt at the assessment.
 The written assessment may be re-attempted on one further occasion (maximum of three
attempts).
 This is an open book assessment.
 Respond to all questions in the spaces provided.
 You must answer all questions correctly for this assessment to be completed satisfactorily.
Ask your assessor to clarify any aspect you are unsure about in this assessment task.
Required Resources
 You will need to have access to relevant legislation, standards and codes, industry practices.
Evidence
 You must submit the completed assessment cover sheet and your answers to your assessor,
either by handing in written responses or by online submission within the allocated time.
 Ensure you keep a copy of your submitted work. Assessments submitted without a completed
cover sheet will not be accepted.
When and where will this assessment take place?
 Your assessor will provide you with the due date, which can be recorded in the assessment
plan.
 Your assessor may also specify the length of time allowed and the expected word count, if
applicable.
What if the assessment is not suitable?
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
 If you are unable to provide sufficient evidence with the written assessment method, your
assessor may be able to provide you with an alternative method. Discuss this with your
assessor.
What happens if your answers are not satisfactory?
 If any of the assessment responses are not satisfactory, your assessor will provide you with
feedback. You may need to resubmit some or all the questions. Your assessor will explain the
details for your reassessment.
 In most cases, you will be allowed a maximum of three attempts.
 If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask
your assessor or contact the Course Coordinator for more information.
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 1 Describe two types of assessment that could be used in community services.
Answer
1. Interviews with clients and stakeholders- asking questions to clients and
other persons close to them can show how a client is feeling at that
specific moment, and any emerging issues that are disturbing them.
Interviews may further reveal how regular a particular behaviour happens
if it is that important.
2. Client assessment- this is where the client may be in control and observe
their personal behaviour by documenting directly when something
happens or when they feel like the undesirable behaviour approaching and
also by picking out what is happening to trigger that particular behaviour.
Result Satisfactory ☐ Not Satisfactory ☐
Question 2 In what context would you use an ‘assessment of needs’?
Answer An assessment of needs may be used to identify the strengths and resources that
are available in a particular community that are meant to cater for the needs of
the children, middle-aged persons such as the youth and families. This
assessment majorly focuses on the abilities of the community, such as its people,
organizations, associations and agencies. An example of a case where this
assessment may be used is when assessing the welfare of children which may
comprise of their education needs, health issues, children protection against labor
and harassment and their general wellbeing.
Result Satisfactory ☐ Not Satisfactory ☐
Question 3 List two types of assessment tools can you use in community services.
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Answer Assessment tools that can be used in community services include;
-Life status review checklist
-Child behavior checklist
Result Satisfactory ☐ Not Satisfactory ☐
Question 4 How might mental health issues affect a person who already has existing diverse
and multifaceted needs? Give two examples.
Answer Mental health issues can influence on a person’s manners, attitude, emotive,
perceptive and collective capabilities that in some circumstances may
considerably hinder with the person’s capacity to deliver satisfactory nurturing
skills such as handling a child or providing a benign clean surroundings for the
child.
Result Satisfactory ☐ Not Satisfactory ☐
Question 5 How might alcohol and other drugs (AOD) issues impact a person who already
has existing diverse and multifaceted needs? Give two examples.
Answer Alcohol and AOD can considerably damage a person’s cognitive and verdict, and
upset a person’s activities, outlook, public collaborations and cerebral capability.
These effects can occasionally bind the parent’s capacity to handle a child,
provide a nontoxic atmosphere or provide for a child’s necessities. Also
dependence on these drugs may lead to poverty and financial stress as most of the
money will be spent on drugs and alcohol.
Result Satisfactory ☐ Not Satisfactory ☐
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 6 How might imprisonment impact a person who already has existing diverse and
multifaceted needs? Give two examples.
Answer Imprisonment may lead to depression and anxiety. Also when one is sent to
prison, families are broken and relationships are destroyed. In cases where the
inmate was the breadwinner, poverty comes knocking and financial stress is
experienced. There is inadequate provision of money for food, education and
medical care. The inmate suffers isolation and may resolve to committing
suicide.
Result Satisfactory ☐ Not Satisfactory ☐
Question 7 How might child protection issues affect a young person who already has
existing diverse and multifaceted needs? Give two examples.
Answer Children who need protection are those who have underwent harm, are
undergoing harm currently or are at a risk of suffering harm in the future. Such
damages distress a child’s psychological well-being. Children who are mistreated
may have little self-regard, apprehension and melancholy. Corporeal health may
be affected due to poor diet and feeding, lack of therapeutic care or injuries.
Desertion can distress the child’s cerebral growth due to deficiency of
satisfactory intellectual inspiration.
Result Satisfactory ☐ Not Satisfactory ☐
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 8 How might family violence affect a person who already has existing diverse and
multifaceted needs? Give two examples.
Answer Family violence often leads to broken relationships and children are affected the
most. Children from such families may suffer from depression and anxiety, and
they may also be unable to go to school. Poverty kicks in as parents are unable to
jointly cater for their households needs. In severe situations imprisonment may
result from family violence. Physical disabilities resulting from severe injuries
may occur to the victims.
Result Satisfactory ☐ Not Satisfactory ☐
Question 9 How might homelessness impact a person who already has existing diverse and
multifaceted needs? Give two examples.
Answer Homelessness often leads to isolation and feelings of loneliness and lack of a
sense of belonging. The homeless people are often depressed and have anxiety as
they do not know what the future holds. They are also unable to get education,
food and health care. Such people tend to have behaviors of concern such as
aggression and violence. They may resolve to take alcohol and AOD and
eventually have suicidal tendencies since they have lost all hope to live.
Result Satisfactory ☐ Not Satisfactory ☐
Question 10 How might poverty affect a person who already has existing diverse and
multifaceted needs? Give two examples.
Answer Poverty often leads to depression and anxiety due to uncertainty of the future.
People living in absolute poverty tend to have low self-esteem and may isolate
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
themselves. They may also develop stress related diseases such as high blood
pressure. Family violence and broken relationships is a common feature for poor
families. They may lack finances to access education, health care and food. Such
people sometimes resort to committing suicide since they think they have no
motive for life anymore.
Result Satisfactory ☐ Not Satisfactory ☐
Question 11 How might physical health issues affect a person who already has existing
diverse and multifaceted needs? Give two examples.
Answer Physical well-being may influence social and emotive well-being. Some diseases
may cause muddle and nervousness that may upshot in behaviors of concern
including low blood sugar levels. Deprived physical fitness may lead to social
segregation and apprehension. It may also distress a person’s occupation and
fiscal status due to time preoccupied due to being ill or trouble having admission
to employment prospects.
Result Satisfactory ☐ Not Satisfactory ☐
Question 12 How might ageing and frailty impact a person who already has existing diverse
and multifaceted needs? Give two examples.
Answer As one ages the risk of diseases such as heart disease, diabetes and respiratory
issues increases. They also become inactive and are unable to function normally.
These may lead to poverty since they cannot work to attain financial stability and
also the little money they get is put to buying medicines for their illnesses that
become frequent with ageing. They also suffer from anxiety due to uncertainty of
the future.
Result Satisfactory ☐ Not Satisfactory ☐
Question 13 How might disability impact a person who already has existing diverse and
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
multifaceted needs? Give two examples.
Answer People living with disability often tend to isolate themselves as they feel no sense
of belonging. Most of them are depressed due to their conditions. Employment
opportunities are often limited to people living with disability and this leads to
poverty, lack of financial freedom and financial stress. Such people may have
suicidal tendencies due to hopelessness and may also develop stress related
diseases.
Result Satisfactory ☐ Not Satisfactory ☐
Question 14 How might behaviours of concern affect a person who already has existing
diverse and multifaceted needs? Give two examples.
Answer Behaviours of concern such as violence, aggression, insults and inappropriate
sexual behaviour may result to isolation, physical disability and also suicidal
tendencies. People who have such behaviours tend to be alone since people may
be scared of interacting freely with them. Relationships may thus be broken and it
may be difficult for such people to establish future relationships. People with
such behaviours may also be financially unstable since they may fail to secure
employment.
Result Satisfactory ☐ Not Satisfactory ☐
Question 15 How might gaining employment affect a person who already has existing diverse
and multifaceted needs? Give two examples.
Answer Gaining employment may decrease economic stress and avail more money to
access foodstuff, schooling, healthcare and accommodation. It may also lessen
stress, apprehension, melancholy, chances of suicidal tries and increase self-
esteem. Relationships may be improved, poverty abridged, low likelihoods of
isolation and family violence.
Result Satisfactory ☐ Not Satisfactory ☐
Question 16 How might cultural and religious beliefs affect a person who already has existing
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
diverse and multifaceted needs? Give two examples.
Answer Some cultural and religious beliefs restrict people from seeking employment,
seeking medical health care, eating certain foods and participating in various
activities. For instance, in cases where people are not allowed to work there
would be adverse poverty. Religions that are against medical care may have their
people suffer of serious illnesses and even disabilities. Some people may live
with depression due to cultures and religions they subscribe to.
Result Satisfactory ☐ Not Satisfactory ☐
Question 17 What are the basic features of employment services? Give two examples.
Answer Basic features of employment services are robust yearning to be successful,
perseverance, goal-oriented philosophy, scholarly inventiveness, decent fit with
select environs and an aptitude to advance robust backing networks. For instance
individuals’ sole motivation should be success and at no point should they think
of anything less. Individuals should also be persistent in their work and keep
pushing forward.
Result Satisfactory ☐ Not Satisfactory ☐
Question 18 What are the basic features of services providing assistance to a person to meet
their physical and mental health needs? Give two examples.
Answer In the mental health subdivision it is vital that a service’s philosophy helps the
person receiving backing to grow self-advocacy abilities. They should also
inspire a philosophy of self-determination to the persons.
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Result Satisfactory ☐ Not Satisfactory ☐
Question 19 What are the basic features of housing services? Give two examples.
Answer Basic features of housing services include a foreshadow for that which is yet to
come, ability to create and keep relationships, housing services should pay
attention to the surrounding and the already existing neighbourhoods, they should
be wise problem solvers with the ability to be at the lead always and should also
consider creating an adaptable house. For instance -the top developers should not
hesitate to venture into something new; taking risks and -they should come up
with an adaptable house to the changing trends.
Result Satisfactory ☐ Not Satisfactory ☐
Question 20 What are the basic features of community support? Give two examples.
Answer Basic features of community support include enriching the family capacities and
the community to be able to cater for their individual needs more effectively,
having a non-rigid service delivery system that can be tailored to cater for local
needs, offering the community options in regards to services and options for
intervention. For example -community service should first address the needs of
the community like lack of clean water first before bringing in dictated needs
from outside and –trust and mutual understanding should be established between
providers and consumers so as to create balanced partnerships.
Result Satisfactory ☐ Not Satisfactory ☐
Question 21 What are the basic features of social inclusion? Give two examples.
Answer Basic features of social inclusion are; migration, prostitution, prison-inmates,
refugees, gender-based violence, homeless people and gypsies. For example the -
refugees feel the need to belong to a certain place where they have taken refuge
and -the prison inmates want to be accepted by their fellow and do not be judged
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
based on their crimes, they often have a sense of togetherness being bonded by
the fact that they are all behind bars regardless of the crimes committed.
Result Satisfactory ☐ Not Satisfactory ☐
Question 22 What are the basic features of education and training services? Give two
examples.
Answer Basic features of education and training services include; educational content,
learning environment, school management, funding and organization,
preconditions for pupils, the teacher and teaching methods. For instance -the
teacher should be well trained and have the necessary materials to teach, -the
curriculum should be relevant, -the learning environment should be secure,
healthy, inspiring for both genders and inspiring, -the school should be well run, -
the pupils should be carefully observed for prior exposure to things such as
HIV/AIDS, -school funds should be well used.
Result Satisfactory ☐ Not Satisfactory ☐
Question 23 Give two examples of how financial support services can assist people in need.
Answer Financial support services can assist people in need by helping them get
education services food and also seek proper health care.
Result Satisfactory ☐ Not Satisfactory ☐
Question 24 What are three types of reports you can be expected to write in a community
services position and what should you refer for guidance on formatting these
reports?
Answer - A report on children
- Youth report
- A report on families
Guidance in formatting these reports should be sort from organizational policies
and procedures for referring to protective services.
Result Satisfactory ☐ Not Satisfactory ☐
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 25 How can you support a person to prioritise their own needs?
Answer A person can be supported to prioritize their own needs by asking them how they
think a situation may be dealt with instead of suggesting to them how to deal with
it, helping them to ponder on alternatives based on initial success in their unique
situation rather than a theory based on options, helping them to pick an option
instead of telling them directly which one to go with.
Result Satisfactory ☐ Not Satisfactory ☐
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 26 What are two ways an individual worker can support a person to make their own
decisions and what is something an organisation can do?
Answer By helping the person put forward all the options they have before finally letting
them settle for one on their own at the end of it all. The worker can also create an
ample environment for the individual to think and critically analyse the choices
they have. An organization can help with breaking down the options available so
that it becomes easier for the individuals to pick an option.
Result Satisfactory ☐ Not Satisfactory ☐
Question 27 How do you ensure you can verify that you received the person’s consent prior to
passing information about them to another service?
Answer By having the individual sign a consent document with witnesses present and
also having the witnesses sign the consent document.
Result Satisfactory ☐ Not Satisfactory ☐
Question 28 Explain why it is necessary to seek feedback about assessment processes from
other networks.
Answer It is necessary to send feedback about an assessment process from other
networks since they are a primary source of information that may assist with the
planning and assessment that is in progress. Feedback is necessary for people to
know how they are progressing and whether it is retard progress or positive it
should be provided continuously.
Result Satisfactory ☐ Not Satisfactory ☐
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Question 29 Why should you reflect on your own performance in the process of assessing
someone’s needs, and what is one method you can use to do this?
Answer It is important to reflect on own performance during an assessment since you
cannot pour from an empty vessel. Once needs to be stable emotionally,
mentally, physically and all round as an individual so as to gain trust of the one
being assessed. This can be done by being very self-conscious.
Result Satisfactory ☐ Not Satisfactory ☐
Question 30 How can you improve the assessment process?
Answer The assessment process can be improved by designing a program logic model
which can be done by defining clearly the mission of the program, designing and
implementing the assessment by selecting the program component to assess,
analyzing and documenting the results of the assessment by summarizing results
in a report, and, implementing improvement strategies through implementing
changes and modifying program logic model to have a reflection for the
upcoming assessment cycle.
Result Satisfactory ☐ Not Satisfactory ☐
Question 31 How could you encourage a person to advocate on their own behalf?
Answer 31. A person may be encouraged to advocate on their own behalf by promoting
awareness through training in self-advocacy skills such as leadership,
assertiveness and communication. A culture of self-determination may also be
encouraged by advising persons to make informed choices for their own good.
Result Satisfactory ☐ Not Satisfactory ☐
Question 32 Identify three legislative requirements regarding reporting that most community
services workers need to know their obligations.
Answer - The personnel must be clear about the precise environment of the backing
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
to be delivered and guarantee that this indulgent is mutual with clienteles
with whom you are functioning.
- The organization also has a part in guaranteeing that the clienteles you
support apprehend your part and tasks and the nature of the backing
delivered.
- The workers association will have established workstation strategies and
measures to guarantee that everyday work performs conform to applicable
regulation. It is the workers duty to follow these when dealing with
clienteles.
Result Satisfactory ☐ Not Satisfactory ☐
Question 33 Why is it ethical to ensure that a person with support needs is given the
opportunity to make an informed decision to consent to an assessment process
and any medical interventions that may follow?
Answer Further medical intervention may involve huge sums of money and also some
procedures may be unsightly and traumatizing and could result to physical injury
or even disability. Consent is required since some outcomes may be fatal.
Result Satisfactory ☐ Not Satisfactory ☐
Question 34 Under what circumstance is it permissible to disclose an individual’s personal
information without their consent, and who should you obtain consent from
under these circumstances?
Answer Upholding confidentiality is a fragment of valuing a person’s secrecy and persons
rights. There are extraordinary situations, conversely, that do allow one to reveal
secluded info, and nonetheless this is normally only when you come to be
conscious that somebody may be injured. Consent should be obtained from the
relevant authorities that the person works under or is answerable to.
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CHCCCS004 – Student Assessment – Task One: Questions (V.1 – 192501)
Result Satisfactory ☐ Not Satisfactory ☐
Question 35 Explain two strategies for obtaining accurate feedback from a person about
whether an assessment process and referral has met their needs.
Answer
Noting how the client presents for example their mental state such as irrational
thinking, personal circumstances for example whether they have money, food or
a place they call home, and their psychological state whether they are highly
distressed or anxious.
Listening to their story by being patient and calm when interviewing them by
sending a clear indication that they have all your attention. For instance ensure
you are aware of your responses to what they are telling you for example by
adopting a proper body posture. Maintain eye contact with them directly and
naturally and also create rapport and provide an environment that can be trusted.
Result Satisfactory ☐ Not Satisfactory ☐
Assessor Name
Assessor Signature
Student Name
Student Signature
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