Certificate 3 in Aged Care: Individual Support Assignment CHCCCS011

This document presents a detailed solution to an aged care assignment focusing on the CHCCCS011 unit, Individual Support. The assignment addresses several key areas, including identifying processes and equipment outside one's qualifications, and outlining the worst-case scenarios associated with these. It explores cultural sensitivity by analyzing interactions with a 'Traditionalist' group, detailing appropriate communication, care provision, and participation in religious or cultural activities. The solution also provides a sample policy manual addressing care, feedback, privacy, and rights. Furthermore, it describes two physical support routines: bed bathing and transferring a person between bed and wheelchair, emphasizing safe practices. The assignment includes a role-playing activity on moving heavy items and a risk assessment form, with an emphasis on equipment safety, detailing safety measures for water boilers. The document provides a complete response to the given assignment brief.

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Aged care- certificate 3 individual support age

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CHCCCS011 - Meet personal support needs
Activity 1B
Ques 2- Identify a process that you are not qualified or trained to do.
Answer- Disability induction programme
What are the worst-case scenarios for-?
 You – Not able to work with efficiency in today’s disability sector.
 The client- Not able to provide person cantered approach
 The organization- Lacks comprehensive grounding in this particular sector.
Identify a piece of equipment that you are not qualified or trained to use.
Answer- Portable oxygen tank
What are the worst-case scenarios for-?
 You- Inefficient, as not able to deliver the right service at the right time.
 The client- The problem or disease or situation will not be cured or even it sometimes
proves fatal.
 The organization- lacks proficiency and sometimes needs to pay legally
Activity 1D
Identify a cultural group- Conventional corporate culture, The Traditionalist
 How you act and conduct yourself around them- There are various lifestyle
changes created by new technologies and social institutions. Traditionalists are more
likely to resist these changes. So, one should act peacefully
 How you speak and communicate with them- Speak confidently and at the same
time sound a little more mature and reasonable in putting forward anything to them.

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 How you provide them care- Integrated care is provided by the peaceful
transformation of the society in regards to their tradition.
 What care you can - Encourage their members to transcend group consciousness.
 What you can feed them- People should be made aware of the positive effects or the
constructive side of the changes and they should welcome challenges and the cultures
who have adapted these changes with evolution continue with their flourishing
generations while those who do not adapt vanishes from the history.
 Participation in religious or cultural activities- This cultural group has a
reductionist worldview as they basically perceive a change as destructive or disruptive
notion and mainly it is threatening to them .It is for the same reason traditionalist are
into grate violence activities, they usually violates human rights , genocide which
poses massive suffering to suffering and death mere in the name of religion and
cultural beliefs. As these mainly are in a habit of blame others due to various
complexes they have and this desire to kill the members whom they think are
responsible. They mainly lack the valid insight and reasonability in their thought
process.
Activity 4B
1- Complete a piece of paper work to organisation standard. You can do this on
company forms or by writing something in the accepted style.
Answer-
Policy manual- Care Manual
 Feedback and complaints
 Privacy and confidentiality

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 Rights
1. General rights
2. Participation rights
3. Care and services
4. Personal information
5. Communication
6. Comments and complaints
7. Fees
8- Describe (in 250 words each) two techniques for completing physical support
routine.
Answer-
1) Bed bathing- Supporting patients to maintain their hygiene needs while they are in
hospital is a fundamental aspect of nursing care, yet there is very little evidence to
support practice . Personal hygiene includes care of the hair , skin , nails ,mouth, eyes,
ears and nose, perineal areas,facial shaving . Hygiene and skin care should be
considered as one entity, as both have a potential impact on skin health and on
patients’ comfort and wellbeing.
Factors that have have negative impact on the health of the skin are too much and that
too using products which are harsh and hygienically poor conditions which usually
cause various skin and other infections
Bed bathing is not as effective as showering or bathing and should only be undertaken
when there is no alternative. If a bed bath is required, it is important to offer patients
the opportunity to participate in their own care, which helps to maintain their
independence, self-esteem and dignity. Plastic wash bowls were routinely used in
hospitals for bed bathing but they can easily become contaminated with micro-
organisms responsible for healthcare-acquired infections. As such, single-use
disposable bowls are now commonly used.

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All patient should have their own toiletries or be supplied with single-patient use items until
their own toiletries can be brought into hospital.
Soap can alter skin pH, leading to dryness and skin breakdown, so it is suggested that skin-
cleansing emollient creams should be used .These should be prescribed for individual
patients, and a spoon or spatula should be used to decant the product into a disposable pot to
prevent contamination; emollients in tubes or pump containers reduce this risk. New supplies
should be prescribed following treatment for a skin infection
Reusable washcloths should be avoided as they can harbour bacteria. This is particularly
important in patients who are immunocompromised or critically ill, or those whose skin
integrity is compromised, for example, patients with burns
A relatively new development is pre-packaged cloths for bed bathing (commonly known as
the bag bath), which do not require water. A systematic review comparing bag baths with
traditional bed baths concluded that ‘washing’ without water may be an alternative to the
traditional bed bath, although more research is required .
2) Transfering a person between bed and wheelchair-
The task of transferring a person from his bed to the wheel chair requires great patience as it
can be a bit time consuming. First make the patient to be transferred to be seated comfortably
in his bed for few minutes, never rush for anything as it can have a negative impact. Then
with gentle hands roll the patient to the side where the wheelchair is being placed , by putting
one arm under the shouldrer of the patient and the other behind his or her knees . Gently put
his feet down the bed swinging and by firm grip even by using a belt transfer the patient from
the bed to the wheelchair located just infront, by standing much closer to the patient Once the
patient's legs are touching the seat of the chair, bend your knees to lower the patient into the
seat. At identical time, raise the patient to achieve for the chair rest.If the patient starts to fall
throughout the transfer, lower the person to the closest flat surface, bed, chair or floor.

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HLTWHS002
FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE
ACTIVITY 2B-
Role playing activity- Moving heavy or bulky items
Injuries caused by overexertion or overextention during manual lifting of heavy or bulky
objects is a main occupational health and safety concerns. However, OSHA is able to cite
employers under its general duty clause requiring employers to provide a workplace that is
free of recognized hazards (Section 5(a) of the Occupational Safety and Health Act of 1970).
The weight of the load is also a determining factor in whether or not material can be lifted
safely, Other lift factors include:
 The force mainly required for lifting.
 Postures and motions of the body during lifting.
 The time taken in lifting activities.
 Frequency of lifting.
Concerning the force needed to perform the lift, there may be increased risk for injury if:
 Pinching is involved in heavy lifting so as to hold the object.
 One hand is used to lift heavy objects.
 No mechanical devices are used to lift very heavy items and they are being lifted by
hand.
 Heavy items are lifted while bending over, reaching above shoulder height, or
twisting
The following postures and motions can contribute to the risk, as well:
 Bending or twisting the back while lifting or holding heavy items
 Lifting objects out of, or putting them into, cramped spaces
 Leaning, bending forward, kneeling or squatting during lifting activities
 Holding lifted materials without changing positions or resting in between.
Proper lifting technique of heavy and bulky objects include-

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1. Check the load.
2. Don’t lift by yourself if it looks too heavy or awkward.
3. Have feet shoulder width apart with one foot beside the object and another
behind object to be lifted.
4. Bending your knees and keeping your upper body upright allows you to use
your legs to lift, rather than your back. .
5. Keep arms and elbows near the body, keeping load close to you.
6. Change direction by moving your feet, not by twisting body.
THINGS TO AVOID WHEN LIFTING –
1. Lifting heavy objects without help.
2. Lifting while injured or fatigued.
3. Rushing through the steps.
4. Reaching overhead or stretching to pick up or place objects out of reach
ACTIVITY 2C-
Locate a risk assessment form from:
 Workplace
 Government website
 Other suitable website or source
And identify the activity to perform on risk assessment form.
Answer- The risk assessment form should address-
Risks should be clearly identified as to ensure activities, situations, processes that basically
poses harm to the people There are different ways to assess risk and one way which is the

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most efficient one is by the risk assessment form . The risk assessmwnt procedure should be
done by a competent personnel who is familiar with the activity. Thee are certain points to be
addressed in the risk assessment form however the paticulars in the form are customisable
according to specific workplace requirements. The important points in the form are the name
of the assessor, date of assessment , known or expected hazards and their possible
consequences, main activity to be assessed, population or person at risk, different risk control
measures to be applied , training requirements, level or degree of risk, emergency actions to
be taken and at last the signature of the assessor .
What conclusion do you come to?The goal is to answer all of the questions or points above.
Assessment can vary from person to person and for which an updated checklist., and the
reporting or data documentation process which is used, and how decisions are made is of
utmost important. An effective risk assessment on the priority identify the hazards by merely
assessing what are the factors causing or posing threat or harm around .Then there is a need
of evaluate of the risk and decide precautions that should be taking immediately to improve
health and safety. Appropriate data documentation and recording of findings comes thereafter
which needs in depth clarity and knowledge related to the procedure. Review assessment and
update as few workplaces uses older equipments and facilities which are not at all efficient
any longer so install new equipments to ensure better facilities.
ACTIVITY 5A-

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Identify any equipment that poses risk in your workplace , What safety measures and
precautions are in place to limit the risks associated with this equipment ?
Answer- Water boilers
Genral checkpoints to be taken into account as to ensure no equipment failure and safe
handling in workplace are- Check feed water quality
 Give blow down at regular intervals ( approx. twice in a shift ).
 Blow down the level switch and gauge glass and clean the gauge glass externally.
 Clean the fuel filters and strainers. 6.Drain slightly the oil line bucket filter
 Nozzle cleaning.
 Check the working of low level & extra low level alarm by reducing the water
 Ensure proper lubrication of all moving parts.
 Clean the flame sensor and viewing glass.
 Check the conditions of door seals.
 Check that there are no variations in the fuel pressure as compared with that at
commissioning time.
 Clean electrical contacts of all relays and tighten loose connections if any. Rough
emery paper should not be used for cleaning contacts
 Check water pump gaskets and non-return valve.
 Lubricate the modulation motor linkages.
 Clean the burner nozzle and ignition electrodes.
 Check and clean, if necessary, the furnace. Clean blower fan blades.
 Drain and clean water service / deaerator tank and fill it with soft / DM water.
 Clean the fuel filters / strainers.
 Drain and clean fuel service tank.
 Open and clean out doors of boiler and super heater.
 Remove collected soot deposits. Check all valves for leakage; lap them if found
leaking.
 Lubricate bearings of water pumps.
 .Check the sealing of Manhole head holes, and clean out door of smoke box.
 Clean the inner and outer face of the sight glass.
 Note that under no circumstances should a door be left with gas leak around the seal
as this would damage the door.
 Clean the smoke tubes with the help of wire brush.
 Clean the combustion chamber of boiler and, super heater. However quality of fuel
and burner efficiency will determine the frequency of cleaning this.
 Lubricate the motors. Burner should be over hauled at least once a year & regulated to
ensure perfect combustion.
 Check the door refractory for any damage. Repair as necessary.
 Clean the water side of the boiler thoroughly.
 Descaling, if required, should be carried out

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Data management-
1.Log Book
2.History Card
3.Spares Inventory.
4.Calibration Data of Instruments.
5.Fuel Analysis Reports.
6.Water Analysis Reports.
7.Maintenance Records.
8. Boiler Drawings
Section C- Performance Activity
Answer the activity in as much detail as possible, considering your organisational
requirements?
1- This will be an observe activity your instructor will observe your contribution in
one of the following-
 A WHS meeting (or)- Safe systems of work are the total set of methods
adopted for carrying out the operations required in a particular workplace.
They cover all aspects of the employment situation and reflects certain
fundamentals.
1) work process

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2) Machinery methodology
3) hiring labour and their training
4) Warning and supervision about hazards and their management
5) emergency protocols
2- This is demonstrating role playing activity .Your instructor will set up a scene
for you to encounter . You will have to verbally report your fndings before
producing a written report of the assessment . You should-
 Assessment of risk - Evaluating the probability of an injury occurring and its
severity grading.
 Solving the problem safely- Handling the hazard and controlling the risk
associated with them. Gather and record information about the potential
hazard and their appropriate management.
 Recording of findings – An effective risk assessment tool should be used to
record the findings and then an appropriate decision can be made according to
severity or consequences.
3- Reflect on your performance and perform a weekly self-assessment of your
application of the day to day safety procedures required by the job role.
Ability of taking appropriate decision determines self assessment. Correct decisions
implement a control measure.
4- You will be presented with a simulated emergency situation . You must respond
to this simulation in accordance with the workplace emergency procedures .

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An emergency action plan covers designated actions employers and employees must take to
ensure employee safety from fire and other emergencies. Not all employers are required to
establish an emergency action plan.
CHCCCS015- PROVIDE INDIVIDUALISED SUPPORT
ASSSESSMENT 1
Activity 1A-PC 1.1
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A- Job description- Dietitian
Role of a dietitian-
 Assessing the nutritional status of patients and identifying the actual root cause behind
the malnutrition in a clinical setting.
 Developing appropriate diet plans.
 Does special diet modifications and counselling is done on these .
 Assessment of data pertaining to health and nutritional status of the individual.
 Planning and implementing nutrional programmes within communities .
 Planning, implementing and evaluating nutrition programs with groups, communities
or populations as part of a team. This may be in a community health, public health or
food industry setting.
 Managing food service systems to provide safe and nutritious food by designing
nutritionally appropriate menus and designing and implementing nutrition policies.
Undertaking food and nutrition research and evaluating practice (Goldberg D et al .,
2011)